IMPAK

Additional features

Work Order System

Manage all types of work orders (tenant requests, preventive maintenance, inspections) with color-coded status updates for easy tracking.

Online Tenant Portal

Empower tenants to submit service requests, review recent requests, track building announcements, reserve conference rooms, and provide feedback through a user-friendly online portal.

Automated Dispatching

Assign technicians to jobs automatically based on job type, ensuring efficient workflow and faster response times.

Preventive Maintenance

Automate preventive maintenance schedules for various property types, maximizing labor resources and helping to avoid costly repairs.

Inspections

Create inspection templates to improve efficiency and proactively identify and address property issues.

Job Quotes for Service Requests

Quickly prepare, print, and deliver professional job quotes to tenants, including details like billable party and cost breakdowns.

Purchase Order System & Materials Tracking

Manage purchases and materials seamlessly, with features like selecting items from property's materials list and tracking usage during work orders.

Vendor Service Contract Management

Keep track of third-party service providers with ease, including assigning vendors, documenting costs, and storing digital copies of contracts.

Tenant and Contractor Certificate of Insurance Management

Store and manage scanned copies of tenant and contractor certificates of insurance in a central location, eliminating the need for manual spreadsheets.

Billable Work Order Management with Invoicing

Simplify billing by charging work orders to the responsible party (tenant or property owner) with a click and generating invoices for easy record-keeping and payment processing.

Utility Meters and Energy Efficiency Tracking

Track utility usage (electricity, water, natural gas) to pinpoint potential spikes in energy consumption and identify areas for improvement. Generate reports that compare energy usage between properties for a comprehensive overview.

Comprehensive Operating Reports

Gain valuable insights with a variety of reports automatically generated by IMPAK, including open work order counts, work order history by type, technician work hours, and on-time completion rates.

Property Notebook

Replace traditional paper reports with a digital Property Notebook that summarizes key metrics like tenant request completion rates, perfect for building owners and upper management.

Enhanced Security

Enjoy guaranteed security with physical security measures, a precisely controlled environment, conditioned power, and dedicated network technicians to safeguard your data.

IMPAK Maps

Create a positive impression with interactive maps of each property in your portfolio, a valuable presentation tool for building owners.