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About Improo

Improo is a data management software from Improo Technologies that helps organizations manage their data effectively. It provides features such as data integration, data analysis, and data visualization so users can make informed decisions based on accurate information. The platform supports various data sources, allowing for comprehensive insights into business performance. Improo is designed to facilitate collaboration among team members by providing a centralized platform for data access and sharing. Key capabilities: data integration data analysis data visualization collaboration tools reporting Best for: businesses and organizations that need to manage and analyze their data efficiently.

Improo Details

Vendor
Improo Technologies
Year Launched
Location
Seattle, USA
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Japanese, Chinese
Users
Customer Service Representatives, Marketing Managers, Sales Managers.
Industries Served
Healthcare, Education, Finance, Retail
Tags
Customer Experience, Improo Technologies, Feedback Management, Online Reviews, Customer Satisfaction, Customer Feedback, Online Reputation Management

Improo's In-App Market Place

Does Improo have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

11

Mini Apps

1. Live Chat: Add real-time chat functionality to engage with website visitors and provide immediate customer support.

2. Customer Feedback: Collect valuable feedback from customers through surveys

polls

or ratings to improve the overall customer experience.

3. Social Media Integration: Connect Improo with popular social media platforms to share content

promote products

and engage with customers.

4. Email Marketing: Integrate with email marketing tools to create and send targeted email campaigns to drive customer engagement and conversions.

5. Analytics and Reporting: Access detailed data and insights on customer interactions

website performance

and overall user experience to make informed business decisions.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), DKK (kr), INR (₹), SGD (S$), HKD (HK$), NZD (NZ$), KRW (₩), MXN (Mex$), BRL (R$), RUB (₽)

Pros & Cons

  • Provides real-time monitoring of customer interactions
  • Offers personalized customer engagement strategies
  • Enhances customer satisfaction through instant feedback and resolution
  • Streamlines communication channels to improve responsiveness
  • Increases customer loyalty and retention by addressing issues promptly
  • Limited customization options for the survey templates
  • Lack of advanced reporting and analytics features
  • Integration with other software platforms may be limited
  • Steep learning curve for new users, especially for more complex surveys
  • Higher pricing compared to competitors offering similar features

Improo's Support Options

Email Address

support@improo.com

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