About in2pbx
In2pbx is a phone solution software from inextrix [designed to keep businesses connected]. It provides high-quality phone services at low-cost prices, valuable business insights, and call statistics so organizations can track performance and avoid missed opportunities. The software enables businesses to manage their communications efficiently and gather data to inform decision-making. Additionally, it offers features that cater to customer feedback and needs. Key capabilities: high-quality phone services low-cost pricing valuable business insights call statistics customer feedback integration Best for: businesses that need effective communication solutions to ensure no important calls are missed.
in2pbx is a robust business phone system designed to enhance communication efficiency for businesses of all sizes. Operating in Ireland and the UK for over 19 years, it offers VoIP and PBX solutions with advanced telephony features tailored to modern business needs. The system is compatible with desktop, mobile, and web-based platforms, ensuring seamless communication across office, remote, and hybrid environments. Its intuitive interface simplifies access to critical features, including call forwarding, IVR (Interactive Voice Response), and voicemail, while providing real-time insights into call data and team performance through a centralized dashboard. This system integrates seamlessly with a range of popular business software, including Salesforce, HubSpot, Zoho, Zendesk, Odoo, and Bitrix24, as well as Microsoft Teams for unified communication. With support for features like call transfer, recording, conferencing, and automated call routing, in2pbx ensures a professional communication experience for businesses. Managers can leverage the system’s live monitoring and analytics tools to track performance metrics, staff availability, and queued calls, making it a powerful tool for managing high-volume periods and optimizing operations.
Pros & Cons
- +Affordable pricing with free internal calls.
- +High reliability with a 99.999% uptime SLA.
- +Comprehensive integration options with popular business tools.
- +Flexible for remote and hybrid work environments.
- −Initial setup fee applies.
- −Some features may require additional subscription fees.
Features
Key features
- Call Transfer and Routing
- Seamlessly switch active calls between devices or forward to team members, ensuring uninterrupted communication.
- Call Recording
- Start and store recordings from any call with a single click, synced across devices in real-time.
- IVR System
- Automate call handling with interactive menus to route callers to the right department.
- Call Center Capabilities
- Distribute calls automatically, track staff performance, and view live call data on a centralized dashboard.
- CRM Integration
- Connect with tools like Salesforce and Zoho for streamlined customer interactions.
Additional features
- Advanced Call Control
- Includes call hold, transfer, conference, and music-on-hold features for a professional experience.
- Ring Queue
- Manage high volumes of incoming calls by prioritizing and routing them efficiently.
- Monitoring Tools
- Monitor call and presence statuses in real-time to manage team performance effectively.
- Drag-and-Drop Dispatch
- Intuitive call management with drag-and-drop functionality for dispatching calls.
- BLF Support
- Enhance communication with Busy Lamp Field (BLF) indicators for call status.
- Paging & Intercom
- Broadcast messages or communicate instantly with team members using intercom features.
- Remote Extensions
- Extend your phone system to remote workers for seamless communication.
- T.38 Fax Support
- Ensure reliable faxing over IP networks with T.38 protocol compatibility.
- Emergency Notifications
- Immediate alerts for critical situations to designated contacts.
Pricing
One-time purchase
Setup Fee
EUR 65
Countries & Languages
Interface languages
Billing currencies
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About in2pbx
In2pbx is a phone solution software from inextrix [designed to keep businesses connected]. It provides high-quality phone services at low-cost prices, valuable business insights, and call statistics so organizations can track performance and avoid missed opportunities. The software enables businesses to manage their communications efficiently and gather data to inform decision-making. Additionally, it offers features that cater to customer feedback and needs. Key capabilities: high-quality phone services low-cost pricing valuable business insights call statistics customer feedback integration Best for: businesses that need effective communication solutions to ensure no important calls are missed.
in2pbx Details
in2pbx's In-App Market Place
Does in2pbx have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Plans
One-time purchase
Setup Fee
EUR 65
Accepted Payment Currencies
EUR (€)
Pros & Cons
- Affordable pricing with free internal calls.
- High reliability with a 99.999% uptime SLA.
- Comprehensive integration options with popular business tools.
- Flexible for remote and hybrid work environments.
- Initial setup fee applies.
- Some features may require additional subscription fees.
in2pbx's Support Options
in2pbx's Alternatives
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Wiretap Telecom
Wiretap Telecom is a telecommunications software from Wiretap Telecom [designed for efficient communication management]. It…
VUC
VUC is a VoIP software from Virtual Landlines that provides communication solutions for businesses. It…
VirtulVR
VirtulVR is a virtual communication software/platform from VirtulVR that provides a comprehensive phone system solution.…
