Incentiwised logo

Incentiwised

by incentiwised · Since 2017
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ActiveAvailable globallyCloud
Quick facts
Vendorincentiwised
Year launched2017
StatusActive
Location33 Queen Street, London, England GB
Countries servedGlobal
Languages12
Integrations
Free tier
Free trial
Contact salesYES

About Incentiwised

Incentiwised is a performance management software from incentiwised that helps organizations drive employee engagement and productivity. It provides goal setting, feedback management, and recognition features so teams can align their efforts and acknowledge achievements effectively. The platform supports customizable performance metrics, real-time data analytics, and integration with existing HR systems to improve performance tracking and reporting. Users can set individual and team goals and monitor progress through intuitive dashboards. Key capabilities: goal management feedback loops recognition programs data analytics integration options Best for: HR professionals and managers that need to support employee performance and engagement initiatives.

Incentiwised by Incentiwised is a cloud-based customer loyalty software that delivers a comprehensive solution for brands aiming to deepen customer engagement, drive repeat business, and foster long-term loyalty. Designed with modern businesses in mind, its primary purpose is to create, automate, and optimize loyalty campaigns that are not only efficient but also hyper-personalized. The platform supports omnichannel customer journeys, allowing businesses to capture data and deliver rewards across in-store, online, and mobile touchpoints. Key features include a rule-based loyalty engine, behavior-triggered rewards, dynamic campaign builder, and real-time analytics. These tools empower marketing teams, CRM professionals, and loyalty managers to craft programs that are meaningful and adaptable to customer expectations. The user interface of Incentiwised is thoughtfully designed to accommodate both experienced professionals and first-time users. It features a clean, organized dashboard with intuitive navigation, offering quick access to core functions such as program design, segmentation, reward issuance, and analytics. What sets the interface apart is its modular layout, allowing users to manage campaigns and track performance without clutter.

Pros & Cons

What users like
  • +Data-Driven Insights: Provides scientific customer insights by analyzing behavior, journeys, and identifying top spenders.
  • +Omnichannel Engagement: Enables comprehensive customer interaction across various digital channels (email, SMS, push, chatbot).
  • +Comprehensive Suite: Offers a full loyalty, CRM, and data-driven marketing solution.
  • +Industry Focus: Caters to a wide range of industries, indicating broad applicability.
What users flag
  • No Pricing Information: No indication of cost is provided on the page.
  • Heavy Marketing Language: Uses strong claims like "revolutionary data capture tool" and "brilliant solution" without detailed evidence.
  • External Dependency (Hyperspace): While 'Hyperspace' is mentioned as a "technology powerhouse," it means the core power is external, which isn't inherently a con but worth noting.

Features

Key features

Data-Driven Marketing Based Loyalty Suite
The core offering, powered by 'Hyperspace', focusing on Automation, Retention, and Marketing.
Customer Retention & Cost Reduction
Aims to significantly reduce customer acquisition cost (CAC) by retaining existing customers.
Customer Behavior Understanding
Utilizes a revolutionary data capture tool to acquire meaningful customer data for growth.
Omnichannel Customer Engagement
Enables engagement through various channels (email, text message, push notification, Chat Bot) with campaign crafting and performance tracking.
Scientific Customer Insights
Analyzes the entire customer journey, from first purchase to ongoing communication, to provide deep insights.
Customer Recognition & Segmentation
Helps identify and reward top-spending customers (the "80/20 rule").

Additional features

Automation
Part of the core solution for streamlining processes.
Retention
Key focus area to keep existing customers.
Marketing
Integral to the loyalty suite for promoting engagement.
Mobile-First Customer Engagement
Solutions designed to leverage mobile for sales surge.
Customer Acquisition Cost (CAC) Reduction
Direct benefit of the platform.
Brand Differentiation
Helps brands stand out in a competitive market.
Campaign Management
Allows crafting and tracking of marketing campaigns.
Detailed Reports
Provides analytics on campaign effectiveness.
Customer Relationship Management (CRM)
Listed as a solution component.
Loyalty Suite
The overarching product category.
Point Of Sale (POS)
Listed as a solution component.
Data Driven Marketing Module
A specific module within the solution.
Customer Insights
Provides understanding of customer preferences, Browse behavior, and purchase patterns.
Cross Channel Engagement
Facilitates consistent interaction across different platforms.
Loyalty Manager
Tool for managing loyalty programs.
Brand Advocacy
Implied goal of engaging loyal customers.
Pulse of the Customer
Suggests tools for measuring customer sentiment.
Tracking Consumer Purchases
Across various channels.
Tracking Browse Behavior
Understanding how customers navigate.
Tracking Preferences
Identifying customer likes and dislikes.
Tracking Point Redemptions
Monitoring loyalty program usage.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
12
Interface languages
8
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseChineseJapaneseKoreanRussianDutchPolish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇳🇿NZD

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