Infobip

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Software Status:Active

About Infobip

Infobip is a communication platform from Infobip that enables businesses to interact with customers across various channels. It combines messaging, voice, and email services so organizations can effectively reach their audience. This platform supports customer engagement through omnichannel communication and provides APIs for easy integration with existing systems. Infobip also includes advanced analytics to monitor performance and customer interactions. Key capabilities: messaging voice services email integration customer analytics API support Best for: businesses that need a comprehensive solution for customer communication and engagement across multiple channels.

Infobip Details

Vendor

Infobip

Year Launched

2006

Location

35-38 New Bridge St, 5th Floor, London, England EC4V 6BW, GB

Deployment

cloud

Training Options

documentation, videos, live online, in person

Countries Served

All Countries

Languages

English, French, Hungarian, Italian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Chinese (Simplified)

Users

Marketers, customer support teams, developers, enterprises, retail and e-commerce businesses, healthcare organizations, telecoms and technology providers, financial services, transportation and travel companies, government entities, startups.

Industries Served

Finance, Retail & e-Commerce, Telecoms, Healthcare, Transportation, Travel, Government, Digital Natives, B2B Platforms, Enterprise, Wholesale

Infobip's In-App Market Place

Does Infobip have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

N/A

Pricing Options

Free trial

Free version

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Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), DKK (kr), INR (₹), RUB (₽), PLN (zł), CZK (Kč), HUF (Ft), NZD (NZ$), SGD (S$), HKD (HK$)

Pros & Cons

Global Availability: Infobip is available in many countries, which is crucial for businesses with international operations. This is the primary advantage Giovanni B. points out.

Impersonal Service (Due to Size): Being a large company, Infobip can sometimes feel impersonal and may not provide the same level of individual attention that smaller companies might offer. This suggests potential issues with customer service responsiveness or a feeling of being just another number.