About Infocob CRM
Infocob CRM is a customer relationship management software from Infocob Solutions that supports productivity for small and medium enterprises (SMEs). It provides features such as marketing integration, performance tracking, and team collaboration tools so businesses can better manage customer interactions and improve operational efficiency. Infocob CRM is designed to adapt to the unique needs of each organization, backed by a team of multidisciplinary experts who offer personalized service. The platform also includes case management to improve field technician responsiveness and inter-departmental collaboration. Key capabilities: marketing integration performance tracking team collaboration case management personalized support Best for: SMEs that need to improve customer relationship management and improve operational workflows.
Infocob CRM Details
Infocob CRM's In-App Market Place
Does Infocob CRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$)
Pros & Cons
- Centralized Business Processes: Goes beyond customer relationship management to integrate multiple company functions.
- Data Integration: Syncs with ONAYA to prevent duplicate entries; integrates emails and smartphones.
- Internal Communication Tools: Facilitates messaging between teams and maintains records.
- Customizable & Adaptive: Can be tailored to company needs, with responsive customer service.
- Confidential Data Management: Enables secure interdepartmental information sharing.
- Outdated Interface: Tab ergonomics and presentation may deter users.
- Technical Learning Curve: Requires programming knowledge for data analysis and report customization.
- Limited Multi-Tab Functionality: Users can't open multiple contacts simultaneously.
- Sales Management Disconnect: Lacks direct integration with sales turnover and product tracking.
- Customer Support Issues: Some users report poor post-sale service and reliance on additional payments for assistance.