About Infortel Select
Infortel Select is a telecommunications expense management software from ISI Telemanagement Solutions that provides visibility and control over telecom expenses. It includes features such as expense tracking, call detail reporting, and usage analytics so organizations can manage their communications costs effectively. The platform supports the analysis of historical data and forecasting of future expenses, allowing businesses to make informed decisions regarding their telecom services. Infortel Select also integrates with various telecom providers for a comprehensive view of usage and billing. Key capabilities: expense tracking call detail reporting usage analytics telecom auditing budget forecasting Best for: organizations that need to monitor and manage their telecommunications expenses.
Infortel Select Details
Infortel Select's In-App Market Place
Does Infortel Select have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (CHF), CNY (¥), SEK (kr), NZD ($), KRW (₩)
Pros & Cons
- Detailed Reporting: Pulls extensive data from CDR records, allowing for highly detailed and customizable reports.
- Automation: Offers automated reporting jobs.
- Reliability & Stability: Described as reliable and stable with fast response times.
- Excellent Customer Service: Consistently praised for prompt, courteous, and helpful support.
- Easy to Use (Generally): Once set up, most users find it easy to use and generate reports.
- Steep Learning Curve: Some users mention a significant learning curve, especially initially.
- Setup Can Be Unintuitive: Setting up certain features or reports, like JTAPI pilots or directory list maintenance, can be challenging.
- Limited Report Options for Some CDR Fields: Not all fields from the base CDR records are available as report options.
- Clunky User/DN Management: Moving users or changing directory numbers (DNs) can be cumbersome.