About Innkeeper's Advantage
Innkeeper's Advantage is a lodging software platform from Advent Resources, Inc. that provides an all-in-one solution for bed and breakfast and hotel operations. It includes online reservation system, B&B website design, and website promotion so operators can manage their online presence efficiently. The platform offers additional features such as site management and an info center, enabling users to simplify their reservation processes and improve customer interactions. Innkeeper's Advantage is designed to support fast mobile booking capabilities, ensuring guests can book effortlessly from any device. Key capabilities: reservation software site management info center new customer questionnaire B&B website hosting and support Best for: bed and breakfast and hotel operators that need a comprehensive tool for booking and website management.
Innkeeper’s Advantage ® by Impactiv, Inc. is an all‑in‑one cloud‑based hospitality management platform tailored for bed & breakfasts, boutique inns, and small hotels. Launched in 2007 and continuously updated, it brings together custom branded websites with an integrated booking engine that lets guests book directly without leaving the property’s domain, boosting direct revenue and eliminating third‑party redirect issues. The platform’s channel management automatically syncs availability and rates with major OTAs like Booking.com, Expedia, Airbnb, and TripAdvisor, helping prevent double bookings and streamline distribution. Its dynamic rate and yield management tools, combined with mobile‑optimized booking via AMP, give properties flexibility in pricing and a faster experience for guests on smartphones. Beyond reservations, Innkeeper’s Advantage includes guest messaging (email/SMS), analytics and reporting, PCI‑compliant payment processing, and optional gift shop and packages modules. While its feature‑rich suite can require some learning time and lacks a public app marketplace, the built‑in capabilities and ongoing support make it a strong choice for independent hospitality operators seeking a unified solution.
Pros & Cons
- +Provides an all-in-one platform combining reservations, website management, and PMS tools efficiently.
- +Optimizes pricing with smart revenue management to maximize direct bookings for properties.
- +Channel manager syncs availability across multiple OTAs including Airbnb, Expedia, and Booking.com.
- +Drag-and-drop calendar allows quick updates to reservations, events, and room allocations easily.
- +Automates guest communications with confirmations, reminders, and follow-ups via email and SMS.
- −Can be overwhelming for new users due to the sheer number of features and customization options.
- −Advanced configuration for rates, seasons, and packages may require dedicated learning time.
- −Some users report the interface can feel cluttered when managing multiple properties or rooms.
- −Mobile experience may be less intuitive than desktop, limiting on-the-go management efficiency.
- −Real-time OTA sync may occasionally experience minor delays or booking conflicts.
Features
Key features
- Custom branded website and booking engine
- Provides a fully branded website integrated with real-time reservations to boost direct bookings
- Channel management
- Automatically synchronizes availability and rates with Booking.com, Expedia, Airbnb, TripAdvisor and Google Hotel Ads
- Dynamic rate and yield management
- Adjusts room pricing intelligently based on occupancy, seasonality, and market trends
- Drag-and-drop reservation calendar
- Allows easy management of bookings with intuitive calendar interface
- Automated guest communication
- Sends emails and SMS for confirmations, reminders, and promotions
- Analytics and reporting
- Tracks performance metrics, occupancy, and revenue insights for decision making
- PCI-compliant payment processing
- Securely handles credit card payments through integrated gateways
Additional features
- Online booking engine
- Accepts reservations directly on the property’s website
- OTA channel sync
- Integrates availability with major OTAs to prevent double bookings
- Website CMS & blog
- Manage website content, photos, specials, packages, and announcements
- Seasonal rate controller
- Set and update room rates based on season or events
- Gift certificates and merchandise online
- Sell products and gift cards directly
- Automated emails/texts
- Communicate with guests automatically for confirmations and promotions
- Reports & analytics
- Generate detailed insights on bookings and revenue
- PCI credit card processing
- Accept payments securely online
- Guest preferences & history database
- Track guest information and prior stays
- Drag & drop reservations
- Modify bookings quickly with intuitive interface
- Remote lock & e-signature integrations
- Integrate with smart locks and e-sign features
- Mobile optimized via AMP technology
- Provides faster mobile booking experience
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Innkeeper's Advantage
Innkeeper's Advantage is a lodging software platform from Advent Resources, Inc. that provides an all-in-one solution for bed and breakfast and hotel operations. It includes online reservation system, B&B website design, and website promotion so operators can manage their online presence efficiently. The platform offers additional features such as site management and an info center, enabling users to simplify their reservation processes and improve customer interactions. Innkeeper's Advantage is designed to support fast mobile booking capabilities, ensuring guests can book effortlessly from any device. Key capabilities: reservation software site management info center new customer questionnaire B&B website hosting and support Best for: bed and breakfast and hotel operators that need a comprehensive tool for booking and website management.
Innkeeper's Advantage Details
Innkeeper's Advantage's In-App Market Place
Does Innkeeper's Advantage have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD($), CAD($), MXN($)
Pros & Cons
- Provides an all-in-one platform combining reservations, website management, and PMS tools efficiently.
- Optimizes pricing with smart revenue management to maximize direct bookings for properties.
- Channel manager syncs availability across multiple OTAs including Airbnb, Expedia, and Booking.com.
- Drag-and-drop calendar allows quick updates to reservations, events, and room allocations easily.
- Automates guest communications with confirmations, reminders, and follow-ups via email and SMS.
- Can be overwhelming for new users due to the sheer number of features and customization options.
- Advanced configuration for rates, seasons, and packages may require dedicated learning time.
- Some users report the interface can feel cluttered when managing multiple properties or rooms.
- Mobile experience may be less intuitive than desktop, limiting on-the-go management efficiency.
- Real-time OTA sync may occasionally experience minor delays or booking conflicts.
Innkeeper's Advantage's Support Options
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