innRoad

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Software Status:Active

About innRoad

InnRoad is a complete hospitality platform from InnQuest that supports hotel management. It combines a unified property management system (PMS), an AI Concierge, and operational tools so that hoteliers can effectively manage their properties. This platform is designed to meet the real-world needs of hotel staff, providing essential features that help boost revenue and improve guest experiences. InnRoad powers thousands of hotels worldwide, making it a widely trusted choice in the industry. Key capabilities: property management AI concierge guest communication revenue management reporting and analytics Best for: hotel operators that need an integrated solution to improve operational efficiency and guest satisfaction.

innRoad Details

Vendor

InnQuest

Year Launched

N/A

Location

519 8th Avenue, 15th Fl., New York, New York 10018, US

Deployment

Training Options

demo, account manager, community

Countries Served

All Countries

Languages

English, Spanish, French, German, Italian, Portuguese, Dutch

Users

Hotel General Managers, Front Desk Managers, Sales and Marketing Managers, Reservation Agents, Property Owners, Revenue Managers, Housekeeping Managers, Accounting Managers, Guest Relations Managers.

Industries Served

Hospitality, Property Management, Hotel Channel Management, Vacation Rental, Reservations

innRoad's In-App Market Place

Does innRoad have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

N/A

Pricing Options

Free trial

Free version

Request a quote

Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CHF (CHF), SGD ($), HKD ($), NZD ($), ZAR (R), CNY (¥), INR (₹), AED (د.إ), BRL (R$), MXN ($)

Pros & Cons

Having former hoteliers run the support and setup means they actually understand your daily struggles.
You can ditch the hardware since everything runs in the cloud and works on your mobile phone.
It plays well with others, boasting over 500 integrations and partnerships across the travel industry.
The system is surprisingly easy to learn, so you won't spend weeks trying to train new staff.
Direct, commission-free bookings help you keep a lot more of your hard-earned money in your pocket.

Smaller inns might find the extensive list of "optional" features adds up quickly in cost.
You are completely tethered to your internet connection to manage your property effectively.
While it covers many bases, it might feel a bit overwhelming for a very tiny two-room B&B.
The high-end reporting tools might require a bit of a learning curve to truly master.
Customization options for the booking engine can feel limited if you want a very specific, unique look.