InputKit logo

InputKit

by InputKit · Since 2017
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ActiveAvailable globallyCloud
Quick facts
VendorInputKit
Year launched2017
StatusActive
Location370 Boulevard Nobert, #145, Longueuil, Quebec J4J 2Z3, CA
Countries servedGlobal
Languages2
Integrations35+
Free tier
Free trial
Contact salesYES

About InputKit

InputKit is a feedback collection software from InputKit that supports gathering customer insights. It provides tools for survey creation, data analysis, and reporting so businesses can make informed decisions based on user feedback. With customizable templates, real-time data visualization, and integration capabilities, it helps simplify the feedback process. Users can set up automated surveys to capture responses at key interaction points. Key capabilities: survey design data analytics reporting dashboard integration with CRM systems customizable templates Best for: businesses that need to collect and analyze customer feedback efficiently.

InputKit is a comprehensive software solution that offers a range of tools for surveys. One of its standout features is its versatility in catering to various aspects of business operations, making it a valuable asset for companies looking to enhance their online presence. The user interface of InputKit is clean and user-friendly, allowing users to navigate through the different modules with ease. The design elements are intuitive and help streamline processes, enhancing the overall user experience. The dashboard is customizable, enabling users to prioritize the most important metrics and insights for their specific needs. One of the core functionalities that sets InputKit apart from its competitors is its robust survey tool, which allows businesses to gather valuable feedback from customers and employees. The tool includes advanced analytics and reporting features, making it easy to extract actionable insights from survey responses. Additionally, InputKit's reputation management module helps businesses monitor and respond to online reviews, ensuring a positive brand image. In terms of performance, InputKit delivers speed, efficiency, and reliability, even when handling large datasets or complex operations.

Pros & Cons

What users like
  • +• User-Friendly: Intuitive platform for creating surveys without requiring technical expertise.
  • +• Real-Time Analytics: Immediate insights from feedback data.
  • +• Customizable Surveys: Tailor surveys to match your brand and needs.
  • +• Integrations: Seamless integration with multiple tools commonly used by businesses.
  • +• Customer-Centric Focus: Excellent for improving customer experience and satisfaction.
What users flag
  • • May Not Be Ideal for Large-Scale Operations: The platform might be less effective for organizations requiring advanced survey logic or massive data collection.
  • • Learning Curve: New users may require some time to master more advanced features.
  • • Limited Advanced Reporting: Some advanced reporting features may be limited compared to more enterprise-focused survey platforms.
  • • Support Complexity: May not offer phone support, and may rely on email or online resources for troubleshooting.

Features

Key features

• Customer Feedback Collection
Gather feedback through various types of surveys (NPS, CSAT, etc.).
• Real-time Analytics
Analyze customer feedback in real-time for actionable insights.
• Survey Customization
Ability to tailor surveys to specific needs or branding.
• Automated Reports
Automatically generate reports to review feedback trends and performance.
• Integration with Tools
Integrates with CRM systems, email marketing tools, and customer service platforms.

Additional features

• Survey Builder
Easy-to-use tool to create personalized surveys.
• Customer Segmentation
Segment your customer base to target specific groups for more relevant feedback.
• Data Export
Export feedback data in multiple formats (CSV, Excel, etc.).
• Automated Alerts
Get notified when feedback or certain triggers require your attention.
• Sentiment Analysis
Understand customer sentiment through AI-powered insights.
• Multichannel Feedback
Capture feedback via email, website widgets, and social media channels.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
6
Billing currencies

Interface languages

EnglishFrench

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY

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