Instacart logo

Instacart

by Instacart. · Since 2012
No reviews yet
Active1+ countriesCloud
Quick facts
VendorInstacart.
Year launched2012
StatusActive
LocationBlue Shield of California Building, 50 Beale St #600, San Francisco, CA 94105, US
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About Instacart

Instacart is a grocery delivery software from Instacart that allows users to order same-day delivery or pickup from more than 300 retailers and grocers. It provides baked goods, fresh produce, and frozen food so users can access a wide variety of grocery items conveniently. The Instacart app supports shopping online and lets customers find stores in their area to help save time and effort. Users can explore the full Instacart use, ensuring that grocery delivery is reliable and tailored to their needs. Key capabilities: same-day delivery order pickup extensive store selection user-friendly app real-time tracking Best for: consumers in urban areas looking for efficient grocery delivery solutions.

Instacart provides a convenient solution for grocery shopping, offering both delivery and pickup options that save users time and effort. Its platform allows customers to browse and order from a wide variety of stores, including Costco, Sprouts Farmers Market, Uwajimaya, and more, giving access to over a billion products across North America. The service also provides real-time updates and the ability to chat with personal shoppers, ensuring that orders are picked accurately and substitutions can be communicated efficiently. First-time users benefit from promotional discounts on their initial orders, making it an attractive option for new customers. The platform is particularly strong in flexibility and safety, offering same-day delivery, scheduled deliveries at preferred times, and contactless delivery options. These features make it convenient for users who have busy schedules or want to minimize physical store visits. Additionally, the ability to view in-store prices and special discounts allows shoppers to compare costs and make more informed purchasing decisions. However, Instacart does have some drawbacks. Delivery fees and service charges can add up, and prices are sometimes higher than in-store.

Pros & Cons

What users like
  • +Offers same-day delivery and pickup options, making grocery shopping convenient and time-saving
  • +Provides real-time updates and chat with personal shoppers to ensure order accuracy
  • +Gives access to a wide selection of stores and over a billion products across North America
  • +First-order promotions reduce cost for new users and encourage trial usage
  • +Supports contactless delivery for safety and convenience
What users flag
  • Delivery fees and service charges can increase overall grocery costs compared to in-store shopping
  • Prices on Instacart may sometimes be higher than in-store, reducing cost-effectiveness
  • Stock availability is not guaranteed, requiring substitutions that may not match customer preferences
  • High demand periods can lead to delayed deliveries or longer wait times
  • Limited coverage in certain regions or smaller cities reduces accessibility for some users

Features

Key features

Order groceries for delivery or pickup
Choose items from favorite grocery stores and schedule delivery or pickup
First order offer
Valid for first 3 orders with service fees and terms applied
Real-time updates
Personal shoppers pick items with care and you can chat as they shop
Same-day delivery
Pick a convenient time and enjoy 100% quality guarantee on every order
Large marketplace access
Access over 1 billion products from 80,000 stores across 14,000 cities
Contactless delivery
Option available for safe, no-contact grocery delivery
Store price comparison
View in-store prices and special discounts for select stores

Additional features

Select items from multiple grocery stores
Costco, Sprouts Farmers Market, Costco Business Center, CHEF'STORE, Uwajimaya, PCC Community Markets, Restaurant Depot, Central Co-op
View delivery time estimates
20 min to 1 hr depending on store
Access promotions
$10–$15 off at select stores
Manage orders via app or website
iOS and Android supported
Chat with personal shoppers
Communicate in real time as items are picked
Get full Instacart experience
Scan QR code to start first delivery free
Browse top departments and more
Wide selection of grocery categories
Access shopper programs
Become a shopper and make money
Top cities access
Shop from millions of orders across major cities
Accessibility support
Enable high contrast colors

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
6
Billing currencies

Available in

United States and Canada

Interface languages

English

Billing currencies

🇺🇸USD🇨🇦CAD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇯🇵JPY

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