About InstaDelivery
InstaDelivery is a logistics software from InstaDelivery that specializes in efficient delivery management. It provides route improvement, real-time tracking, and electronic proof of delivery so businesses can effectively manage their delivery operations. InstaDelivery is designed to support various delivery types, from food to retail, ensuring timely service to customers. The platform includes features such as automated dispatching and customizable reporting, allowing businesses to monitor performance and adjust strategies based on data insights. Key capabilities: route improvement real-time tracking electronic proof of delivery automated dispatching customizable reporting Best for: businesses that need to manage logistics and delivery efficiently.
InstaDelivery is a delivery and POS solution designed for Brazilian restaurants and small eateries, offering a powerful yet accessible system for managing orders without the burden of high marketplace commissions. Its digital-menu module allows customers to place orders via QR codes, while WhatsApp integration ensures that order details get through in a structured, printable format. The platform combines delivery with front-of-house operations by providing a full PDV interface, meaning restaurants can handle dine-in, takeaway, and delivery in one place. For smaller establishments or those with modest delivery volume, the free tier is particularly attractive. InstaDelivery also supports a simple loyalty program, customizable delivery fees, and detailed sales reporting, helping restaurants grow sustainably. While the lack of extensive global integrations and enterprise-level reporting may limit scalability for larger chains, it’s a strong option for local businesses looking to streamline operations and retain more margin.
Pros & Cons
- +Zero commission on orders for businesses with modest monthly sales, promoting profitability.
- +Offers a full POS system alongside delivery management, reducing the need for multiple tools.
- +QR‑code ordering empowers tableside and takeout customers without extra hardware.
- +Integrated loyalty program encourages repeat business and customer retention.
- +Flexible delivery-fee configuration lets restaurants set rates based on customer location.
- −Limited integrations (iFood confirmed, fewer global or non‑Brazilian services).
- −Reporting tools may be less advanced than enterprise-grade delivery platforms.
- −Managing motoboy delivery staff may require manual work or external tools for scaling.
- −User interface may feel basic compared to more complex or richer delivery‑management platforms.
Features
Key features
- Digital Menu
- Provides a digital menu that customers can access (e.g., via QR code) to place orders.
- Order Notification
- Notifies the restaurant when new orders arrive, through their dashboard / panel.
- No Commission on Orders
- For sales up to a certain monthly volume, the platform charges no commission on orders.
- QR Code Ordering
- Customers can scan a QR code (e.g., on tables) to place orders directly.
- WhatsApp Integration
- Orders made via the system can be sent to the restaurant’s WhatsApp in organized form.
Additional features
- Front‑of‑Store / PDV Module
- Provides a point-of-sale interface for handling orders, deliveries, and walk-ins.
- Delivery Fee by Region
- Allows setting different delivery fees depending on the customer’s neighborhood or region.
- Order Printing
- Automatic printing of orders for the kitchen / staff.
- Loyalty Program
- Enables loyalty features like customer rewards or repeat‑order incentives.
- Customer & Delivery Personnel Management
- Supports registration / management of customers and delivery persons (motoboys).
- Financial & Sales Reports
- Generates reports for sales, revenue, order volume, and delivery metrics.
- Table Management
- Has a module for managing tables (for dine-in or in-restaurant orders).
- 24/7 Support
- Provides continuous customer support for businesses.
Pricing
Monthly plans
Free
USD 2,000
Countries & Languages
Available in
Interface languages
Billing currencies
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About InstaDelivery
InstaDelivery is a logistics software from InstaDelivery that specializes in efficient delivery management. It provides route improvement, real-time tracking, and electronic proof of delivery so businesses can effectively manage their delivery operations. InstaDelivery is designed to support various delivery types, from food to retail, ensuring timely service to customers. The platform includes features such as automated dispatching and customizable reporting, allowing businesses to monitor performance and adjust strategies based on data insights. Key capabilities: route improvement real-time tracking electronic proof of delivery automated dispatching customizable reporting Best for: businesses that need to manage logistics and delivery efficiently.
InstaDelivery Details
InstaDelivery's In-App Market Place
Does InstaDelivery have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
Free
USD 2,000
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CNY (元), INR (₹), RUB (₽)
Pros & Cons
- Zero commission on orders for businesses with modest monthly sales, promoting profitability.
- Offers a full POS system alongside delivery management, reducing the need for multiple tools.
- QR‑code ordering empowers tableside and takeout customers without extra hardware.
- Integrated loyalty program encourages repeat business and customer retention.
- Flexible delivery-fee configuration lets restaurants set rates based on customer location.
- Limited integrations (iFood confirmed, fewer global or non‑Brazilian services).
- Reporting tools may be less advanced than enterprise-grade delivery platforms.
- Managing motoboy delivery staff may require manual work or external tools for scaling.
- User interface may feel basic compared to more complex or richer delivery‑management platforms.
InstaDelivery's Support Options
Contact
(19) 99248-2854InstaDelivery's Alternatives
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