inStream logo

inStream

by inStream · Since 2015
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ActiveAvailable globallyCloud
Quick facts
VendorinStream
Year launched2015
StatusActive
LocationInStream Sp. z o.o. 49 Szelągowska Street 61-626 Poznań Poland
Countries servedGlobal
Languages2
Integrations5+
Free tierNO
Free trialYES
Contact salesNO

About inStream

InStream is a cloud based customer relationship management software designed to help sales teams collect customer data, manage relationships, track leads, and improve communication through automation, social integrations, and centralized tools that enhance productivity and drive consistent business growth.

InStream CRM is built to support sales professionals and small to medium sized businesses in organizing customer interactions and improving relationship management efficiency. The platform centralizes contact data, enabling users to store, update, and analyze customer information in one place while integrating with social media platforms like LinkedIn, Facebook, and Twitter to enrich profiles automatically. It enhances communication by offering real time interaction tracking and automation features that ensure timely follow ups and consistent engagement. The sales pipeline management tool provides a clear overview of leads, helping teams convert prospects into loyal customers through structured workflows. Users can monitor conversations, manage multiple contact lists, and access historical communication data for better decision making. Additionally, InStream supports email integration and calendar synchronization, streamlining daily operations and improving team collaboration. Its intuitive interface ensures ease of use while offering scalability through multiple pricing tiers. By combining contact management, communication tracking, and sales automation, InStream empowers businesses to build stronger relationships, improve sales predictability, and maintain a well organized and efficient customer management system that adapts to evolving business needs.

Pros & Cons

Pros
  • Effective pipeline management improves sales tracking and conversion rate performance
  • User friendly interface makes onboarding easy for new sales teams quickly
  • Strong social media integration enriches customer data and improves engagement insights
  • Affordable pricing plans suitable for freelancers and small growing businesses
Cons
  • Limited storage and features in lower pricing tiers restrict scalability
  • Interface design may feel basic compared to more modern CRM competitors
  • Advanced customization options may not match enterprise level CRM solutions fully
  • Heavy reliance on integrations for full functionality may affect user experience

Features

Key features

Contact management

Centralizes customer data for easy access and organized relationship tracking

Communication automation

Improves engagement through automated messaging and follow up processes

Real time interaction tracking

Monitors conversations ensuring timely responses and better communication

Social media integration

Gathers customer insights from LinkedIn Facebook and Twitter platforms

Sales pipeline tracking

Provides clear overview of leads and conversion progress stages

Additional features

Customer data collection

Gathers detailed client information for improved relationship management

Data import tools

Imports emails and contact data from external sources seamlessly

Calendar integration

Syncs schedules to manage meetings and follow ups efficiently

Sales forecasting

Helps predict outcomes based on pipeline data and trends

Lead management

Tracks prospects and converts them into loyal customers effectively

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
2
Interface languages
1
Billing currencies

Interface languages

EnglishPolish

Billing currencies

🇺🇸USD

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