IntelliPad CRM logo

IntelliPad CRM

by Versys Software · Since 2014
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ActiveAvailable globallyCloud
Quick facts
VendorVersys Software
Year launched2014
StatusActive
Location870 Market Street, Suite 1051 San Francisco, CA 94102
Countries servedGlobal
Languages10
Integrations4+
Free tier
Free trial
Contact salesYES

About IntelliPad CRM

IntelliPad CRM is a customer relationship management software from Versys Software that helps businesses manage their interactions with customers and potential customers. It provides features such as contact management, sales tracking, and reporting tools so users can organize their customer data efficiently. The software allows users to analyze customer interactions, track sales performance, and generate insightful reports for better decision-making. IntelliPad CRM is designed to integrate with other business systems to simplify workflow and data sharing. Key capabilities: contact management sales tracking reporting tools data integration user-friendly interface Best for: sales teams and customer service departments that need to manage customer relationships effectively.

IntelliPad CRM by Versys Software is a niche customer relationship management solution specifically tailored for law firms and legal professionals. Its primary purpose is to centralize and streamline client relationship management across attorneys, marketing departments, and administrative teams. Unlike generic CRMs, IntelliPad focuses on the unique operational and compliance requirements of the legal industry. Key features include centralized contact management, email marketing integration, activity tracking, conflict checks, and robust list management tools—all developed with the workflow of law firms in mind. It empowers legal professionals to manage relationships more effectively while ensuring consistency and security across client communications and data handling. The user interface of IntelliPad CRM is functionally designed but leans more towards utility than aesthetics. Its layout prioritizes clarity and order, which benefits users who value structured workflows over flashy visuals. The interface is integrated into Microsoft Outlook, a strategic choice for law firms already accustomed to the Outlook environment. This allows for seamless access to contacts, lists, and CRM functions directly within a familiar email interface, reducing the learning curve for staff.

Pros & Cons

What users like
  • +User-Friendly & Simple: Designed to be low-complication and not interfere with existing workflows, addressing a common reason for CRM implementation failures.
  • +Centralized & Accessible Data: Keeps all contact knowledge in one place, accessible to attorneys on mobile devices, and avoids redundant administrative tasks.
  • +Effective Mailings & Marketing: Facilitates easy creation and tracking of various mailings, including email campaigns and personalized holiday cards.
  • +Customizable & Secure: Offers customizable data fields and flexible security settings to control access, adapting to firm-specific needs.
  • +Affordable & Well-Supported: Competitively priced with a focus on valuable features, and backed by a company known for excellent support.
  • +Proven Experience: Developed by Versys Software, with over 30 years of experience providing automation and support to law firms.
What users flag
  • Limited Feature Detail: While many features are listed, the text doesn't delve into the depth or specific functionalities of each, which could lead to assumptions.
  • No Explicit Pricing: The text states it's "competitively priced" but doesn't provide any specific pricing tiers or models, requiring further inquiry.
  • No Third-Party Integrations Mentioned (Beyond Outlook): The text heavily emphasizes Outlook integration but doesn't mention compatibility or integration with other common legal tech tools or platforms, which could be a limitation for some firms.

Features

Key features

Outlook Integrated
Seamlessly integrates with MS Outlook for consistent firm-wide contact information and automatic new contact lookup.
Business Development & Opportunity Management
Tracks and manages opportunities, provides a single view of seven types of contact communication, and offers visual insights (graphs, pie charts) for pipeline status, estimated revenue, and likelihood of conversion.
Centralized Contact Knowledge
Keeps all contact knowledge in common among attorneys with detailed contact history, accessible on mobile devices.
Easy Mailings & Marketing Campaigns
Facilitates HTML-formatted emails, mailing labels, badges, holiday cards (hard copy and eCards), and allows tracking of email campaign open rates.
Integrated Landing Pages
Allows contacts to set alert preferences, RSVP, and verify/change contact information directly on the firm's website.
Simple & User-Friendly Design
Designed to not interfere with existing workflows, avoid time-demanding chores for end-users, and prevent common CRM implementation failures due to over-complication.
Data-Driven Insights
Aids in developing advanced relationship intelligence with visual presentations of marketing efforts for refinement.
Customizable Security
Allows sharing and restricting access for various roles (Staff, Attorneys, Practice Group Leaders, Partners).
Affordable & Supported
Competitively priced with a focus on valuable features, backed by excellent support from Versys Software.
Microsoft SQL Server Database
Access to a central Microsoft SQL Server Database for contact information.

Additional features

Outlook Integrated Contact Management
Seamlessly connects with Microsoft Outlook to ensure firm-wide contact information is consistent and automatically identifies and looks up new contacts added in Outlook.
Streamlined Contact Follow-Up
Enables quick marking of contacts for various mailings and events, and provides tools to manage follow-up activities specifically for business development efforts.
Comprehensive Business Development Tracking
Allows for the tracking and management of potential opportunities, presenting a unified view of seven different types of contact communication, giving a holistic perspective on client interactions.
Customizable Data Fields
Offers additional, fully customizable data fields beyond standard contact information, allowing for the capture of more in-depth client knowledge tailored to the firm's specific needs.
Centralized & Detailed Contact History
Maintains all contact knowledge in a common repository accessible across attorneys, including detailed historical interactions, ensuring everyone has the most up-to-date information.
Visual Marketing Campaign Insights
Provides visual analytics and insights from past email and marketing campaigns, allowing firms to understand performance and refine future strategies.
Reduced Administrative Overheads
Eliminates time-wasting and redundant administrative efforts involved in ensuring contact information is accurate and up-to-date.
Mobile Accessibility for Attorneys
Ensures attorneys have immediate access to the most current contact information on their mobile devices, including details on who the firm works with at specific businesses or associations.
Central Data Steward Feature
Incorporates a central data steward feature to minimize avoidable communication mistakes and free up valuable personnel time by maintaining data integrity.
Versatile Mailing Capabilities
Supports the creation of HTML-formatted emails, mailing labels, badges, and facilitates both hard-copy and eCard holiday mailings.
Personalized Holiday Card Signatures
Allows attorneys to mark contact cards for hard-copy holiday cards, enabling paginated labels by attorney or routing slips, and for eCards, includes signature blocks with attorney names and individual comments.
Automated Activity Logging
Automatically logs all activities related to mailings and marketing events, providing a comprehensive record of interactions.
Unlimited & Selective Reporting
Generates an unlimited number of reports with prompting options, which can be selectively provided to attorneys based on their specific needs.
Email Campaign Performance Tracking
Provides insights into which email campaigns are being opened, allowing for performance analysis and optimization of future communications.
Integrated Landing Pages
Features integrated landing pages hosted on the firm’s website, enabling contacts to easily set their own alert preferences, respond to RSVP requests, and verify or update their contact information.
Non-Interfering Workflow Integration
Designed to integrate smoothly without disrupting existing legal firm workflows, ensuring a seamless adoption process.
Clean & Ready Contact Information
Focuses on keeping contact information clean, organized, and immediately ready for use whenever needed.
User Implementation Tracking
Tracks user implementations to ensure the system is being utilized effectively and does not impose additional time-consuming chores on end-users.
Advanced Relationship Intelligence
Aids in developing sophisticated relationship intelligence and effective opportunity management through data-driven insights.
Visual Opportunity Management
Offers a "big picture" view of opportunity management and growth through easy-to-understand graphs and pie charts.
Opportunity Tracking by Likelihood & Revenue
Enables tracking of potential opportunities based on their likelihood of conversion and estimated revenue potential.
Centralized Microsoft SQL Server Database
Utilizes a central Microsoft SQL Server Database to store IntelliPad contact information, ensuring robust data management.
Exchange Server Compatibility
Works seamlessly with both single and multiple/clustered Exchange Server installations without requiring software installation on the Exchange Server itself.
Enhanced Client Connection & Referrals
Helps firms stay connected with clients, amplifying past successes through strong relationship management, crucial for referrals and reviews.
Personalized Touchpoints
Allows for maintaining careful, personalized nuance at every client touchpoint, strengthening connections.
Harmonized Firm-Wide Marketing
Integrates detailed individual client and prospect relationship histories with the firm's collective knowledge to harmonize firm-wide marketing efforts.
Customizable Security Permissions
Provides flexible security settings to share and restrict access to information for various roles, including Staff, Attorneys, Practice Group Leaders, and Partners.
Flexible Deployment Options
Can be run on the firm's own servers or on Office 365, without requiring an extensive rollout of new technology; cloud-based solutions are optional.
Mobile Access to Shared Contacts
Facilitates easy mobile access to shared contact information for attorneys and staff on the go.
Competitive Pricing
Offered at a competitive price point, avoiding the burden of excessive and costly features that often go unused in other systems.
Dedicated Support
Backed by Versys Software, recognized for providing excellent support and designing new generalized features as clients' needs evolve.
Non-Interfering Software Design
Built as low-complication software that does not interfere with other existing technology, focusing specifically on excelling at Legal CRM functions.
Drill-Down Search & Graphics
Allows users to discover trends, search for specific data, and view graphical representations with drill-down capabilities for deeper analysis.
Detailed Contact Communication Log (from Outlook)
Provides a comprehensive log of all communications for a contact directly from Outlook, including invitations, attendance, mass mailings, business development activities, emails sent, emails received, and meetings.
Comprehensive Business Opportunity Management Data
Offers detailed data on business opportunity management, including pipeline status and estimated revenue.
Configurable Contact & Company Views
Allows for viewing contacts and companies organized by individual attorney, practice group, or firm-wide.
CRM Implementation Management Metrics
Provides key metrics for CRM implementation management, such as Outlook contact count, shared contact count, contacts on mailing lists, and contacts with business development activities.
Advanced Contact Communications Searches
Facilitates detailed searches across all contact communications, including invitations, attendance, mass mailings, business development activities, emails sent, emails received, and meetings.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapanese.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇯🇵JPY🇨🇦CAD🇨🇭CHF🇨🇳CNY🇲🇽MXN🇷🇺RUB

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