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Interakt

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Software Status:Active

About Interakt

Interakt is a customer engagement software/platform from Interakt that helps businesses automate customer communication. It provides AI Agents, a Marketing Hub, a Support Hub, and a Sales CRM so businesses can improve their engagement strategies. With tools like WhatsApp automation, chatbots, and notifications, Interakt supports efficient communication and improved customer experiences. Trusted by over 50,000 businesses worldwide, it allows users to manage marketing campaigns, provide customer support, and drive sales without needing extensive coding knowledge. Key capabilities: AI Agents Marketing Hub Support Hub Sales CRM No Code Chatbot Builder Best for: businesses that need to automate customer engagement and simplify communication processes.

Interakt Details

Vendor
Interakt
Year Launched
2020
Location
Jio Haptik Technologies Limited 8th Floor, Cello Triumph, Goregaon East, Mumbai 400063
Deployment
cloud
Training Options
documentation, videos
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Russian, Japanese, Chinese (Simplified), Chinese (Traditional), Korean, Arabic.
Users
Freelancers, Consultants, Marketers, Sales Professionals, Customer Support Agents, Business Owners, Social Media Managers, E-commerce Managers, Real Estate Agents, Travel Agents, Educators
Industries Served
Automotive, Real Estate, Freelancing & Consulting, Travel & Tourism, Education, Spa & Salons, E-commerce, Banking & Finance, Restaurants & Food Businesses, Beauty & Cosmetics, Health & Wellness, Home Decor & Furnishing, Marketing Agencies, Fashion & Apparel, EdTech
Tags
CRM, Customer Engagement, Customer Support, Marketing Automation, Online CRM, Sales Tracking, Interakt

Interakt's In-App Market Place

Does Interakt have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), SEK (kr), NZD (NZ$), MXN ($)

Pros & Cons

  • Seamless integration with Shopify, enabling easy catalog syncing and sales on WhatsApp
  • Official WhatsApp Business API provider, allowing businesses to get verified accounts
  • User-friendly interface, making chat management simple
  • Good for small businesses, offering features for scaling operations
  • Easy-to-use chat reply system, improving customer interaction
  • Provides chat API, aiding communication functionality
  • Customer support is slow, with long response times and delayed issue resolution
  • Pricing is relatively high compared to competitors
  • Limited platform integration, lacking support for Instagram and Facebook
  • App stability issues, including occasional freezing and blank screens
  • Requires technical expertise, making it less business-friendly for non-developers

Interakt's Support Options

Email Address

hello@interakt.ai

Contact

+91 97644 48860

Chatbot

Available

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