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About InTouch CRM

InTouch CRM is a customer relationship management software from Salesforce that aims to improve client engagement. It provides tools for managing contacts, tracking interactions, and automating communication so users can maintain organized customer relationships. The platform also offers analytics features to assess customer data and sales performance. InTouch CRM is designed to support users in managing leads and measuring campaign effectiveness. Key capabilities: contact management interaction tracking automation tools analytics dashboard lead management Best for: sales teams that need to manage customer relationships and track sales performance effectively.

InTouch CRM Details

Vendor
Salesforce
Year Launched
Location
San Francisco, CA
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian
Users
Sales Managers, Marketing Coordinators, Customer Support Representatives, Sales Representatives, Email Marketers, Webinar Hosts.
Industries Served
Healthcare, Education, Finance, Retail, Technology
Tags
CRM, Email Marketing, Webinar, Salesforce, InTouch CRM

InTouch CRM's In-App Market Place

Does InTouch CRM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

5

Mini Apps

1. Mailchimp - Integration with Mailchimp for email marketing campaigns and customer communication.

2. GoToWebinar - Integration with GoToWebinar for hosting webinars and managing online events.

3. SurveyMonkey - Integration with SurveyMonkey for sending surveys and collecting feedback from customers.

4. Zapier - Automation tool for connecting InTouch CRM with other apps and services

allowing for streamlined workflows and data synchronization.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Jpy (¥), Aud ($), Cad ($), Chf (Fr), Cny (¥), Sek (kr), Nzd ($), Rub (₽), Inr (₹), Try (₺), Sgd ($), Hkd ($), Thb (฿), Krw (₩), Zar (r), Brl (R$), Mxn ($), Ils (₪)

Pros & Cons

  • Streamlined customer relationship management: InTouch CRM allows users to easily track customer interactions, sales leads, and opportunities in one centralized platform.
  • Advanced email marketing capabilities: Users can create and send targeted email campaigns to specific customer segments, improving engagement and driving conversions.
  • Integrated webinar functionality: The software includes webinar capabilities, allowing users to host live webinars and engage with their audience in real-time.
  • Seamless integration with Salesforce: InTouch CRM is fully integrated with Salesforce, enabling users to streamline their sales and marketing processes and access detailed insights and analytics.
  • Steep learning curve for new users
  • Limited customization options for email templates
  • Complex integration process with other software systems
  • Expensive subscription pricing for small businesses
  • Lack of advanced reporting features for detailed analytics

InTouch CRM's Support Options

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