About IntouchSurvey
IntouchSurvey is a customer use software from Intouch Insight that helps multi-location businesses achieve operational excellence. It includes Mystery Shopping, Operational Audits, and Compliance Audits so users can gain visibility into their operations and exceed customer expectations. The platform offers IntouchCX™ Measurement and provides an overview of performance metrics across locations. This enables businesses to act confidently based on solid data. IntouchSurvey is trusted by over 300 of the world’s most-loved brands for its reliability and insights. Key capabilities: Mystery Shopping Operational Audits Compliance Audits IntouchCX™ Measurement Platform Overview Best for: multi-location businesses that need to improve customer use and operational performance.
IntouchSurvey Details
IntouchSurvey's In-App Market Place
Does IntouchSurvey have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), CAD (C$), EUR (€), GBP (£), AUD (A$), JPY (¥)
Pros & Cons
- User-Friendly Interface: Easy to use for creating and distributing surveys across multiple channels.
- Strong Customization Options: Provides flexibility in survey creation and real-time data reporting.
- Good for Large-Scale Operations: Ideal for businesses with multiple locations due to its survey reach and automation features.
- Regional Limitations: It lacks the ability to easily segment and send surveys based on specific regions or languages.
- Limited Integrations: Fewer integrations compared to some competitors.
IntouchSurvey's Support Options
Email Address
letschat@intouchinsight.comContact
1-800-263-2980Community Forums
https://www.intouchinsight.com/resources/events/Chatbot
Available