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iOps360

by Brad Goodman Solutions · Since 2004
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Active1+ countriesCloud
Quick facts
VendorBrad Goodman Solutions
Year launched2004
StatusActive
Location109 East Debbie Dr, Shelby NC 28150
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact sales

About iOps360

IOps360 is a time management software from Brad Goodman Solutions that supports operational efficiency for businesses. It combines Google Calendar Sync, Clock In/Out, Availability, Time Off Requests, and Shift Swaps/Trades so teams can manage their schedules effectively. With the ability to sync with Google Calendar, users can keep track of important appointments alongside work shifts. The platform also allows employees to clock in and out easily, request time off, and swap shifts with coworkers, fostering better communication and flexibility within teams. Key capabilities: Google Calendar Sync Clock In/Out Availability Time Off Requests Shift Swaps/Trades Best for: businesses that need efficient workforce management and scheduling solutions.

iOps360 is a robust operations management platform designed specifically for public safety agencies like EMS and fire departments. Born from the experience of professionals in the field, it combines scheduling, education, HR, and operational tools in a modular system, allowing agencies to enable only the functions they need. The scheduling module is particularly strong, supporting complex shift patterns, open shifts, trades, and leave requests, which helps optimize workforce utilization and reduce staffing friction. Alongside, the education core tracks certifications, licenses, and required skills, with tools like online quizzes and document storage. Operational tools such as inventory management, equipment tracking, custom forms, status boards, and vehicle readiness checks further round out the offering. Its cloud-based deployment ensures access from anywhere; USA-based support is available 24/7 to ensure agencies receive prompt help. With transparent pricing and no hidden fees, iOps360 is a solid option for agencies wanting a feature-rich suite without surprises. While smaller organizations may find the breadth of options a bit overwhelming, the benefits in efficiency and oversight are significant.

Pros & Cons

What users like
  • +Powerful and flexible scheduling system meeting complex shift patterns
  • +Strong training / certification tracking and education module
  • +Rich operational tools including inventory, equipment tracking, live status boards etc.
  • +Transparent pricing model, no hidden fees or surprise extra setup/training charges
  • +High level of customer support, with USA-based staff and responsive live chat
What users flag
  • Might be expensive or overkill for very small agencies with minimal staff or needs
  • Initial configuration / onboarding can be complex due to many modules/options
  • Some mobile pages/devices might have performance / UX issues
  • Features so many options that users may face a learning curve
  • Primarily USA-oriented; non-USA regulatory / localization elements may be limited

Features

Key features

Comprehensive Scheduling
Multiple scheduling patterns (rotating, custom, shift swaps, availability etc.) to accommodate complex shift needs
Learning & Education Core
Track certifications, licenses, online education/quizzes, class rosters, required skills
Operational Tools
Equipment and asset tracking, inventory management, live status boards, notifications, custom forms, work orders etc.
Vehicle / Truck Check-Offs
Digital checklists for vehicle readiness, with offline capability for some checks
HR / Employee Management
Employee profiles, pay rates, leave requests, allowances, benefits, incident tracking

Additional features

Clock In / Time Punches
Record the actual time employees begin/end work, possibly with geofencing or kiosk options
Open Shifts / Shift Bids / Shift Trades / Shift Swaps
Allow staff to swap shifts, pick up open shifts, bid, etc.
Leave / Time Off Requests & Tracking
Users can request leave, track hours, accruals etc.
Custom Shift Templates & Patterns
Various established patterns (e.g. ABCD, Dupont, modified Dupont, etc.) plus custom ones
Document Warehouse / Employee Docs Storage
Store certificates, licenses, policies, documents accessible by employees / admins
Dashboard & Memos
Post memos, announcements; display status boards, logs, supervisor pass-downs etc.
Vehicle Tracking & Mapping
Real-time or near real-time maps of fleet, status etc.
Equipment / Asset Service & Maintenance Records
Track inspections, service history, decommissioning etc.
Inventory Setup & Management
Categorize items, track quantities, suppliers, par levels, reconcile stock etc.
Custom Forms / Surveys
Build forms (drag & drop), route them, collect feedback, do surveys etc.
Hydrant / Location Database
Pre-defined databases for locations (hospitals, landing zones etc.), hydrant tracking, maps etc.
Payroll Integrations
Once time cards are verified, ability to send payroll data to payroll systems; sync leave accruals etc.
User Roles & Permissions
Different roles with different requirements, tasks, skills etc.
Status Board / Live Boards
Display current status, schedule, upcoming events etc. publicly or internally

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

The Cost Drops To

USD 3.5

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

USA

Interface languages

English

Billing currencies

🇺🇸USD

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