About iShare CRM
IShare CRM is a customer relationship management software from Ekilog that supports business operations. It provides contact management, sales tracking, and reporting features so users can effectively manage their customer interactions. iShare CRM offers tools for lead management and customer segmentation, enabling businesses to better understand their customer base and tailor their engagement strategies. The platform also includes integration capabilities with various third-party applications, improving its usability within existing workflows. Key capabilities: contact management sales tracking reporting tools lead management customer segmentation Best for: sales teams and marketing professionals that need to manage customer relationships and improve sales processes.
iShare CRM by EKILOG stands out as a thoughtfully designed customer relationship management solution tailored specifically to the needs of small and medium-sized enterprises (SMEs). Positioned as a “turnkey collaborative tool,” the platform is not only geared toward streamlining customer interactions but also enhancing team collaboration and organizational workflow. Its development philosophy centers around being agile, simple, and intelligent—three attributes that resonate well with the operational constraints and needs of SMEs that typically lack the complex IT infrastructure of larger enterprises. iShare CRM provides a seamless environment that supports users across all types of media, implying that it is easily accessible on desktops, tablets, and mobile devices. This flexibility is particularly beneficial for today’s increasingly mobile and remote workforce, enabling teams to manage tasks, projects, and customer relationships without being tied to a specific device or location. The user interface of iShare CRM seems to follow a minimalist and practical design philosophy.
Pros & Cons
- +Simple & Scalable: Designed to be adaptable and easy to use for SMEs.
- +Multi-Platform Support: Works across various media, ensuring accessibility.
- +Collaborative Features: Helps teams work together seamlessly.
- +Integrated Tools: Covers CRM essentials like accounts, contacts, opportunities, and reporting.
- +Document Management: Includes versioning and tracking to maintain updated records.
- +HR & Project Management: Supports recruitment, leave tracking, and workflow automation.
- −Limited Industry Scope: Primarily optimized for SMEs, which may limit broader applications.
- −Pricing Transparency: Cost details are not immediately available.
- −Learning Curve: Businesses may need time to implement and optimize processes.
- −Customization Details Unclear: The extent to which users can modify workflows isn't fully specified.
Features
Key features
- Simple, Scalable, and Innovative Design for SMEs
- iShare CRM is specifically developed as a turnkey collaborative tool with a focus on simplicity, scalability, and innovation, making it ideally suited for the specific needs and challenges of Small and Medium-sized Enterprises (SMEs). This targeted design ensures the software is not overly complex yet powerful enough for growing businesses.
- Cross-Media Adaptability
- The CRM is designed to support users on "all types of media," implying seamless functionality and access across various devices such as desktops, tablets, and mobile phones. This ensures flexibility and accessibility for teams working in diverse environments.
- Collaborative Work Environment
- iShare CRM inherently supports team collaboration, allowing users to work together efficiently according to their business needs. This fosters a unified approach to customer management and project execution.
- Integrated Document Management (GED)
- iShare CRM includes a GED (Gestion Electronique de Documents) feature, which means it has integrated document management capabilities. This allows users to centralize, track versions, and quickly find documents directly within the CRM, avoiding unnecessary waste and ensuring easy access to the latest information.
- Adaptable to Business Processes
- The software is designed to be "adapted to your processes," indicating a high degree of flexibility or customization to align with an organization's specific workflows and operational methods. This ensures the CRM supports existing practices rather than forcing rigid changes.
Additional features
- CRM (Customer Relationship Management)
- Core functionality for managing customer interactions and relationships.
- Accounts Management
- Manages and tracks customer accounts.
- Contacts Management
- Organizes and stores contact information for individuals.
- Opportunities Management
- Tracks potential sales deals from lead to close.
- Actions Management
- Manages and assigns tasks or actions related to CRM activities.
- Appointment Management
- Organizes and schedules appointments and meetings.
- Reporting
- Generates reports for analyzing CRM data and performance.
- GED (Gestion Electronique de Documents)
- Provides integrated document management capabilities within the CRM.
- Marketing Campaign Management
- Supports the planning, execution, and tracking of marketing initiatives.
- Project Management
- Enables management of projects related to CRM activities or broader business operations.
- Simple
- Designed with ease of use in mind.
- Scalable
- Can grow and adapt with the business's needs.
- Innovative
- Incorporates modern approaches and features.
- Cross-Media Support
- Accessible and functional across various types of devices and platforms.
- Collaborative Team Work
- Facilitates cooperation among team members.
- Adaptable to Processes
- Can be configured to fit an organization's specific business workflows.
- Turnkey Collaborative Tool
- Provided as a ready-to-use solution for collaboration.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About iShare CRM
IShare CRM is a customer relationship management software from Ekilog that supports business operations. It provides contact management, sales tracking, and reporting features so users can effectively manage their customer interactions. iShare CRM offers tools for lead management and customer segmentation, enabling businesses to better understand their customer base and tailor their engagement strategies. The platform also includes integration capabilities with various third-party applications, improving its usability within existing workflows. Key capabilities: contact management sales tracking reporting tools lead management customer segmentation Best for: sales teams and marketing professionals that need to manage customer relationships and improve sales processes.
iShare CRM Details
iShare CRM's In-App Market Place
Does iShare CRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD (CA$), AUD (A$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN (Mex$), SGD (S$), ZAR (R), KRW (₩), TRY (₺), AED (د.إ)
Pros & Cons
- Simple & Scalable: Designed to be adaptable and easy to use for SMEs.
- Multi-Platform Support: Works across various media, ensuring accessibility.
- Collaborative Features: Helps teams work together seamlessly.
- Integrated Tools: Covers CRM essentials like accounts, contacts, opportunities, and reporting.
- Document Management: Includes versioning and tracking to maintain updated records.
- HR & Project Management: Supports recruitment, leave tracking, and workflow automation.
- Limited Industry Scope: Primarily optimized for SMEs, which may limit broader applications.
- Pricing Transparency: Cost details are not immediately available.
- Learning Curve: Businesses may need time to implement and optimize processes.
- Customization Details Unclear: The extent to which users can modify workflows isn't fully specified.
iShare CRM's Support Options
Email Address
contact@ekilog.frContact
+33 1 80 75 02 52iShare CRM's Alternatives
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