About iSociety Manager
ISociety Manager is a facility management software from Sumasamu IT Services that simplifies real estate and Resident Welfare Association (RWA) management. It provides QR based asset tagging, asset catalogue, and checklist features to help monitor and maintain properties effectively. Additionally, it includes maintenance history, time stamp & GPS location tagging, and tools for calculating net asset value (NAV) and depreciation. The software also supports planned preventive maintenance (PPM) and predictive maintenance. With iSociety Manager, users can gain insights into site health quickly and ensure efficient management of resources. Key capabilities: QR based asset tagging asset catalogue maintenance history planned preventive maintenance predictive maintenance Best for: property managers and RWAs that need comprehensive facility management solutions.
iSocietyManager is an advanced, cloud-based Facility and Resident ERP System developed by Sumasamu IT Services to automate and streamline the daily operations of residential and commercial complexes with minimal human intervention. It serves as a unified digital ecosystem for residents, administrators, and facility teams, enabling them to manage everything from billing and maintenance to security and communication within a single platform. The software’s greatest strength lies in its deep integration and automation capabilities, particularly its seamless compatibility with accounting systems like Tally and SAP, allowing for automatic financial entries, GST management, and instant generation of balance sheets and profit-and-loss statements. Security and access control are also standout features, with face recognition, RFID, and biometric attendance systems ensuring transparent staff tracking and immediate alerts to residents. Through its IVR-enabled complaint management system, iSocietyManager enables users to lodge complaints around the clock, which are automatically assigned to staff based on workload and availability, ensuring rapid and efficient resolution. The QR-based asset management system supports full lifecycle tracking, preventive maintenance scheduling, and depreciation monitoring, offering complete operational visibility.
Pros & Cons
- +Unified dashboard integrates billing, maintenance, visitor tracking, asset management, and communication.
- +Admins can oversee multiple societies from one interface, improving operational control.
- +Automated billing with smart meter support and SAP/Tally compatibility reduces errors and manual work.
- +Helpdesk system includes IVR, auto-assignment, escalation tracking, and analytics.
- +Visitor management logs photos, vehicles, and alerts occupants in real time.
- +RFID and face recognition track staff attendance and flag expired credentials.
- +Asset tagging with QR codes, GPS stamping, and maintenance history improves equipment longevity.
- −No public pricing; quote-based model may slow adoption.
- −Limited integration details beyond SAP/Tally; ERP/CRM compatibility unclear.
- −No multilingual support beyond Hindi, which may hinder communication in diverse communities.
- −Offline functionality not mentioned; unclear performance in low-connectivity areas.
- −No preview of UI or mobile app, making evaluation harder for new users.
Features
Key features
- Enterprise Dashboard for Multi-Site Management
- Offers a single-page view for overseeing operations across multiple sites with detailed analytics.
- Full Financial Automation with SAP/Tally Integration
- Automates the posting of bills and receipts, and integrates with major accounting systems (SAP/Tally) for error-free accounting.
- IVR-Enabled Helpdesk and Complaint Auto-Assignment
- Allows 24*7 complaint logging via IVR, Web, and App, with automatic assignment to staff based on their work slots.
- Advanced Maid/Staff Tracking with Biometrics/RFID
- Tracks domestic staff using Smart Cards (RFID), Face Recognition (AI), or ESSL Biometric devices, with instant resident intimation.
- QR-Based Asset Management and Predictive PPM
- Manages facility assets using QR-based tagging, tracks maintenance history, calculates Net Asset Value (NAV), and supports Predictive Maintenance.
- Complete Visitor and Security Management
- Tracks all visitors with photo capture, supports pre-generated guest passes, and enables security to block visitors or receive emergency alerts from occupants.
Additional features
- Enterprise Dashboard Interface
- Provides a single-page view for multi-site operation and maintenance control.
- Occupant Master Directory
- Maintains a master list of all occupants with detailed occupancy information.
- Owner/Tenant Move IN/Move OUT
- Manages the process of tenants moving in and out of units.
- Occupancy Data Analysis
- Analyzes the availability and status of updated occupant data.
- Latest Ticket Status
- Displays the current status of all logged complaints.
- Helpdesk Team Performance Analysis
- Provides tools to analyze the efficiency and performance of the support staff.
- Complaint Nature Statistics
- Offers statistical data on the types and categories of complaints received.
- TAT (Turnaround Time) Analysis
- Tracks and analyzes the time taken to resolve complaints.
- System Generated MIS
- Provides automatically generated Management Information System reports.
- Auto Email
- Automatically sends emails for alerts, notices, and system-generated reports.
- Latest Notice & Circular with Attachment
- Allows admin to send notices and circulars with attached documents.
- Read Acknowledgement Report
- Generates reports on which occupants have viewed the notices.
- HINDI Language Support
- Supports communication and notices in the Hindi language.
- Email/SMS/App Message Communication
- Sends messages to individual occupants, towers, blocks, or all occupants via email, SMS, or the app.
- Face Recognition / ESSL Biometric Attendance
- Manages staff attendance using biometric and face recognition technology.
- Maid/Staff Tracking by SMART CARD (RFID)
- Tracks domestic staff presence using RFID technology.
- Intimation to Occupant (Staff Tracking)
- Sends instant notifications to the occupant's app upon staff/maid arrival or departure.
- Vehicle Tracking
- Monitors the movement and location of vehicles within the society.
- Parking Management
- Provides tools for managing and allocating parking spaces.
- Sticker Distribution & MIS
- Manages the distribution of parking stickers and generates associated MIS reports.
- Boom Barrier Integration
- Connects with physical boom barrier systems for automated access control.
- Access Control System
- Provides general access management features for different entry points.
- PPM (Planned Preventive Maintenance)
- Schedules and manages routine preventative maintenance tasks.
- DG Monitoring
- Monitors the status and performance of Diesel Generator sets.
- Asset Tagging & Management
- Labels and manages all facility assets with unique tags.
- QR Based Asset Tagging
- Uses QR codes for fast, unique identification of assets.
- Asset Catalogue, Checklist, Maintenance History
- Maintains a catalog of assets, associated maintenance checklists, and a complete history.
- Time Stamp & GPS Location Tagging (PPM)
- Records when and where maintenance tasks are completed using time and GPS data.
- Net Asset Value (NAV) and Depreciation
- Calculates the value and depreciation of facility assets.
- Predective Maintenance
- Supports advanced maintenance scheduling based on asset usage or condition (inferred from "Predective Maintenance").
- Automatic Work Orders, Tasks, Alerts, Approval, Escalations (PPM)
- Automates the entire workflow process for planned maintenance.
- IVR-Enabled Complaint Management
- Allows 24*7 complaint logging through an Interactive Voice Response system.
- Complaint Auto-Assignment
- Automatically assigns complaints to staff based on their work slots and open work load.
- Staff Leaves/Work Slots Configurable
- Allows configuration of staff availability for auto-assignment logic.
- Complaint Logging via Web, Mobile App, and IVR
- Provides multiple channels for customers to raise issues.
- Staff Performance Tracking
- Management can analyze staff performance on complaint resolution.
- Complaint Escalation Levels
- Configures and tracks the levels of escalation for unresolved issues.
- Complaint Reporting Analytics, Graphs, and Charts
- Provides detailed analytical reports with visual aids.
- Automatic Job Cards and OTP for Logging
- Generates automated work orders (Job Cards) and uses an OTP system for staff to log their work.
- Automatic Payment Reminders
- Sends automated reminders to occupants for outstanding payments.
- Bill Preview
- Allows administrators to check bills before sending to mitigate errors.
- Tally and SAP Integration
- Integrates with Tally and SAP accounting systems for automatic posting of financial data.
- Automatic Reading from Smart Meters
- Captures utility meter readings automatically from smart devices.
- Cheque Parking and Cheque Bounce Handling
- Manages the logistics and process for cheque payments, including bounced cheques.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About iSociety Manager
ISociety Manager is a facility management software from Sumasamu IT Services that simplifies real estate and Resident Welfare Association (RWA) management. It provides QR based asset tagging, asset catalogue, and checklist features to help monitor and maintain properties effectively. Additionally, it includes maintenance history, time stamp & GPS location tagging, and tools for calculating net asset value (NAV) and depreciation. The software also supports planned preventive maintenance (PPM) and predictive maintenance. With iSociety Manager, users can gain insights into site health quickly and ensure efficient management of resources. Key capabilities: QR based asset tagging asset catalogue maintenance history planned preventive maintenance predictive maintenance Best for: property managers and RWAs that need comprehensive facility management solutions.
iSociety Manager Details
iSociety Manager's In-App Market Place
Does iSociety Manager have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
No
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), INR (₹), AUD (A$), CAD (C$), JPY (¥), SGD (S$), CHF (Fr), HKD (HK$), CNY (¥), NZD (NZ$), SEK (kr), NOK (kr), DKK (kr), AED (د.إ), ZAR (R), BRL (R$).
Pros & Cons
- Unified dashboard integrates billing, maintenance, visitor tracking, asset management, and communication.
- Admins can oversee multiple societies from one interface, improving operational control.
- Automated billing with smart meter support and SAP/Tally compatibility reduces errors and manual work.
- Helpdesk system includes IVR, auto-assignment, escalation tracking, and analytics.
- Visitor management logs photos, vehicles, and alerts occupants in real time.
- RFID and face recognition track staff attendance and flag expired credentials.
- Asset tagging with QR codes, GPS stamping, and maintenance history improves equipment longevity.
- No public pricing; quote-based model may slow adoption.
- Limited integration details beyond SAP/Tally; ERP/CRM compatibility unclear.
- No multilingual support beyond Hindi, which may hinder communication in diverse communities.
- Offline functionality not mentioned; unclear performance in low-connectivity areas.
- No preview of UI or mobile app, making evaluation harder for new users.
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