iSociety Manager

Provides a single-page view for multi-site operation and maintenance control.

Maintains a master list of all occupants with detailed occupancy information.

Manages the process of tenants moving in and out of units.

Analyzes the availability and status of updated occupant data.

Displays the current status of all logged complaints.

Provides tools to analyze the efficiency and performance of the support staff.

Offers statistical data on the types and categories of complaints received.

Tracks and analyzes the time taken to resolve complaints.

Provides automatically generated Management Information System reports.

Automatically sends emails for alerts, notices, and system-generated reports.

Allows admin to send notices and circulars with attached documents.

Generates reports on which occupants have viewed the notices.

Supports communication and notices in the Hindi language.

Sends messages to individual occupants, towers, blocks, or all occupants via email, SMS, or the app.

Manages staff attendance using biometric and face recognition technology.

Tracks domestic staff presence using RFID technology.

Sends instant notifications to the occupant's app upon staff/maid arrival or departure.

Monitors the movement and location of vehicles within the society.

Provides tools for managing and allocating parking spaces.

Manages the distribution of parking stickers and generates associated MIS reports.

Connects with physical boom barrier systems for automated access control.

Provides general access management features for different entry points.

Schedules and manages routine preventative maintenance tasks.

Monitors the status and performance of Diesel Generator sets.

Labels and manages all facility assets with unique tags.

Uses QR codes for fast, unique identification of assets.

Maintains a catalog of assets, associated maintenance checklists, and a complete history.

Records when and where maintenance tasks are completed using time and GPS data.

Calculates the value and depreciation of facility assets.

Supports advanced maintenance scheduling based on asset usage or condition (inferred from "Predective Maintenance").

Automates the entire workflow process for planned maintenance.

Allows 24*7 complaint logging through an Interactive Voice Response system.

Automatically assigns complaints to staff based on their work slots and open work load.

Allows configuration of staff availability for auto-assignment logic.

Provides multiple channels for customers to raise issues.

Management can analyze staff performance on complaint resolution.

Configures and tracks the levels of escalation for unresolved issues.

Provides detailed analytical reports with visual aids.

Generates automated work orders (Job Cards) and uses an OTP system for staff to log their work.

Sends automated reminders to occupants for outstanding payments.

Allows administrators to check bills before sending to mitigate errors.

Integrates with Tally and SAP accounting systems for automatic posting of financial data.

Captures utility meter readings automatically from smart devices.

Manages the logistics and process for cheque payments, including bounced cheques.