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IVR Studio

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Software Status:Active

About IVR Studio

IVR Studio by Voicent Communications is an Interactive Voice Response solution designed to help businesses automate phone-based interactions through customizable voice workflows.

IVR Studio Details

Vendor
Voicent Communications
Year Launched
Location
2665 Marine Way, Mountain View, CA, United States, 94043
Deployment
cloud, web browser
Training Options
documentation, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Russian, Chinese.
Users
Administrator, Customer Support Representative, Technical Support Specialist, Sales Agent, System Integrator.
Industries Served
Healthcare, Education, Finance, Retail
Tags
IVR, Interactive Voice Response

IVR Studio's In-App Market Place

Does IVR Studio have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), MXN ($), BRL (R$), SGD (S$), NZD (NZ$), ZAR (R), CHF (CHF), SEK (kr), NOK (kr), DKK (kr), HKD (HK$), KRW (₩), TRY (₺), AED (د.إ), SAR (ر.س), QAR (ر.ق), THB (฿), MYR (RM), IDR (Rp), PHP (₱), VND (₫), TWD (NT$), PLN (zł)

Pros & Cons

  • Buying the software once and owning it forever is a massive relief compared to endless monthly subscriptions.
  • You can set it up on a regular computer without needing to buy proprietary, overpriced telephony hardware.
  • The visual designer makes it easy to map out call flows without feeling like you need a computer science degree.
  • It plays well with others, easily plugging into your existing CRM or website to pull customer info instantly.
  • Being able to handle both inbound support and outbound marketing in one tool saves a lot of juggling.
  • Since it’s a one-time purchase, you’re responsible for your own server maintenance and hardware updates.
  • The interface looks a bit dated and old-school compared to the slick, modern web apps people are used to.
  • If your computer crashes or the office power goes out, your entire phone system goes down with it.
  • Getting the initial setup and database connections right might still require a bit of a learning curve.
  • You have to pay the full price upfront, which can be a bigger hit to the wallet than a small monthly fee.

IVR Studio's Support Options

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