About IVRy
IVRy is an AI IVR telephone response service from IVRy [designed to automate phone handling]. It combines AI support for setup, a free trial for up to 30 calls, and immediate usability within one minute so users can quickly implement custom phone solutions. This service allows for the automation of over 50% of inbound calls, enabling staff to focus on customer interactions. Additionally, it helps improve service quality and efficiently manages calls during busy periods. Key capabilities: AI-assisted setup free trial for 30 calls automation of inbound calls call summarization and recording customizable phone solutions Best for: businesses that need to simplify telephone response operations.
IVRy is a cloud-based IVR (Interactive Voice Response) and telephone autoresponder service designed to streamline customer communication for businesses. It offers features like automated call answering, call forwarding, AI-driven phone assistants, SMS sending, and transcription services, all aimed at improving efficiency. The platform can be set up in as little as five minutes and is designed to handle customer inquiries 24/7, reducing the need for manual intervention and helping businesses focus on their core activities. With a range of customizable options, IVRy offers both basic and advanced features to cater to businesses of various sizes. The user interface of IVRy is intuitive and web-based, ensuring that both technical and non-technical users can easily navigate the system and configure it to their needs. Setting up the platform involves creating an account, choosing from predefined settings, and customizing the phone services as needed. IVRy also integrates seamlessly with third-party applications like CRM tools and communication platforms, allowing businesses to centralize their customer interaction data and improve overall service quality.
Pros & Cons
- +Easy to set up and use
- +24/7 customer support
- +Customizable IVR system
- +Multilingual support for global businesses
- +Affordable pricing with a free trial
- −Additional costs for call forwarding and SMS services
- −Limited advanced features in lower-tier plans
Features
Key features
- Automated IVR (Interactive Voice Response)
- Automatically answers and responds to customer inquiries with pre-recorded messages or AI-generated voice guidance. This reduces the need for human intervention, improving efficiency.
- Call Forwarding
- Routes incoming calls to specified numbers or extensions, ensuring that calls are answered by the right person or department.
- SMS Sending
- Allows businesses to send automated SMS messages to customers, such as appointment reminders, confirmations, or other important notifications.
- AI Transcription and Summarization
- Converts recorded phone conversations into text and provides summarized versions, which can help businesses improve their customer service by reviewing interactions.
- Call Analysis
- Analyzes call data, including call volume, response time, and other metrics, to help businesses improve their telephone operations.
- Multilingual Support
- Supports languages such as English, Chinese, and Korean, allowing businesses to cater to a diverse customer base.
- 24/7 Customer Support
- Provides round-the-clock support, ensuring that businesses can rely on IVRy for continuous customer interaction management.
- Customizable Branching
- Enables businesses to customize their phone systems to handle different types of calls and inquiries with branching logic, improving the customer experience.
- Voice Guidance
- Offers both recorded and AI-generated voice guidance, allowing businesses to provide a seamless experience for callers.
Additional features
- Message Sorting/ Q&A Automatic Response
- Automatically sorts messages and answers frequently asked questions (FAQs) based on predefined rules, streamlining customer interactions.
- First Line of Communication for Inquiries
- Acts as the first point of contact for all customer inquiries, routing them to the appropriate department or staff member based on the caller’s needs.
- Reservation and Order Reception
- Handles reservations, changes, cancellations, and confirmations, reducing administrative workload.
- Application Acceptance
- Supports service applications, event registrations, ticket sales, and other business-specific needs.
- Cancellation, Repair, and Return Acceptance
- Manages service cancellations, returns, and repairs, ensuring that the process is streamlined and efficient.
- Suspension and Resumption of Regular Deliveries
- Helps businesses manage customer requests to pause or resume regular deliveries or services.
Pricing
Monthly plans
Starter
JPY 2,980
Standard
JPY 4,980
Advanced
JPY 7,980
Countries & Languages
Interface languages
Billing currencies
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About IVRy
IVRy is an AI IVR telephone response service from IVRy [designed to automate phone handling]. It combines AI support for setup, a free trial for up to 30 calls, and immediate usability within one minute so users can quickly implement custom phone solutions. This service allows for the automation of over 50% of inbound calls, enabling staff to focus on customer interactions. Additionally, it helps improve service quality and efficiently manages calls during busy periods. Key capabilities: AI-assisted setup free trial for 30 calls automation of inbound calls call summarization and recording customizable phone solutions Best for: businesses that need to simplify telephone response operations.
IVRy Details
IVRy's In-App Market Place
Does IVRy have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Plans
Monthly plans
Starter
JPY 2,980
Standard
JPY 4,980
Advanced
JPY 7,980
Accepted Payment Currencies
JPY (¥)
Pros & Cons
- Easy to set up and use
- 24/7 customer support
- Customizable IVR system
- Multilingual support for global businesses
- Affordable pricing with a free trial
- Additional costs for call forwarding and SMS services
- Limited advanced features in lower-tier plans
IVRy's Support Options
Email Address
support@ivry.jpContact
+81 50-3205-1072IVRy's Alternatives
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