Ivy Experience Suite logo
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Software Status:Active

About Ivy Experience Suite

Ivy use Suite is a guest messaging software from Revinate that provides a single point of contact for hotel guests throughout their stay. It includes Revinate Guests, Revinate Marketing, and Revinate Ivy, so hotels can deliver highly personalized experiences. This solution supports reservation sales and gathers guest feedback to ensure satisfaction. By using AI-powered text messaging, hoteliers can engage with guests effectively and improve communication. With the capability to manage personalized messaging, marketing campaigns, and reservation inquiries, Ivy use Suite helps hotels build stronger connections with their guests. Key capabilities: Revinate Guests Revinate Marketing Revinate Ivy Reservation Sales Revinate Guest Feedback Best for: hotels that need to improve guest communication and engagement.

Ivy Experience Suite Details

Vendor
Revinate
Year Launched
2009
Location
2345 Yale Street, First Floor, Palo Alto, CA 94306, US
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries.
Languages
English
Users
Marketing Manager, Sales Representative, Customer Support Agent, Operations Manager, Small Business Owner, Digital Marketer, Data Analyst, Customer Success Manager
Industries Served
Education, Retail, Hospitality, Manufacturing, Finance
Tags
social media, reputation management, guest reviews, hospitality, online reviews, hotels, sentiment analysis, hotel marketing, email marketing, Customer Data Platform, Guest communication, Guest messaging software, CRM, Casinos, Guest data platform, Guest messaging app, and Guest voice communication

Ivy Experience Suite's In-App Market Place

Does Ivy Experience Suite have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • • Enhanced Guest Engagement: Improves communication and satisfaction.
  • • Operational Efficiency: Reduces manual workload through automation.
  • • Revenue Growth: Facilitates upselling and direct bookings.
  • • Multilingual Support: Accommodates international guests.
  • • User-Friendly Interface: Easy to implement and use
  • • Limited Language Support: Currently only supports English.
  • • Dependency on Internet Connectivity: Requires stable internet access.
  • • Customization Constraints: Limited customization options for message templates.
  • • Pricing Transparency: Lack of detailed pricing information on the website

Ivy Experience Suite's Support Options

Email Address

info@revinate.com

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