IXICA Cloud PBX logo

IXICA Cloud PBX

by IXICA Communications Inc · Since 2007
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Active1+ countriesCloud
Quick facts
VendorIXICA Communications Inc
Year launched2007
StatusActive
Location10 Milner Business Ct, 300, Toronto, Ontario M1B 3C6, CA
Countries served1+
Languages1
Integrations1+
Free tier
Free trial
Contact salesYES

About IXICA Cloud PBX

IXICA Cloud PBX is a cloud-based communication platform from IXICA Communications Inc that provides a comprehensive telephony solution. It includes advanced call routing, voicemail services, and conference calling features so users can manage their communication needs efficiently. The platform is designed to support businesses of all sizes, offering flexibility and scalability. IXICA Cloud PBX allows users to access their phone system from anywhere with an internet connection, ensuring constant connectivity. Key capabilities: call routing voicemail services conference calling call analytics remote access Best for: businesses that need a reliable and adaptable phone system.

IXICA Cloud PBX by IXICA Communications Inc is a comprehensive software communication solution designed to streamline business communications. It offers a range of features including virtual numbers, conference calling, and integration with CRM systems, which enhance communication efficiency and customer relationship management. The primary purpose of IXICA Cloud PBX is to provide a reliable and efficient cloud-based phone system that eliminates the need for traditional on-premises phone systems, thereby reducing infrastructure costs and simplifying maintenance. The user interface of IXICA Cloud PBX is intuitive and user-friendly, making it easy for users to navigate and manage their communication needs. The design is clean and modern, with a dashboard that provides quick access to essential features such as call logs, voicemail, and call routing. Unique design elements include customizable widgets and a drag-and-drop interface for organizing contacts and settings, which enhance the overall user experience. In terms of functionality and features, IXICA Cloud PBX stands out with its advanced functionalities such as virtual numbers, conference calling, and integration with CRM systems.

Pros & Cons

What users like
  • +1. Multiple Platform Options: IXICA offers a choice of cloud PBX platforms (UCX, Vodia, 3CX), allowing businesses to select the one that best suits their needs and preferences in terms of features, interface, and cost. This flexibility is a significant advantage.
  • +2. Designed for Various Business Types: The service is targeted at a wide range of businesses, including multi-location offices, remote workers, and small offices with limited hardware budgets. This suggests scalability and adaptability.
  • +3. License Fee Free Options: The availability of license fee-free options can be attractive to budget-conscious businesses, particularly startups and small businesses.
  • +4. Hosted on Redundant Cloud Platforms: IXICA emphasizes that its Cloud PBX is hosted on high-redundancy cloud platforms, implying greater reliability and uptime compared to on-premise solutions.
  • +5. Comprehensive Feature Set: The text mentions that the Cloud PBX includes all the features of an on-site PBX system without the associated costs and management overhead. While specific features aren't listed, this suggests a robust and functional system.
What users flag
  • 1. Lack of Specific Feature Details: While the text mentions "all the features of an on-site PBX," it lacks specific details about the functionalities included. This makes it difficult for potential customers to compare IXICA's offering with competitors or assess its suitability for their specific needs.
  • 2. Reliance on IXICA's Cloud Infrastructure: As a hosted solution, the service's performance and reliability are entirely dependent on IXICA's cloud infrastructure. Any outages or issues with their infrastructure will directly impact the phone service.
  • 3. Limited Information on Support and Management: While "ongoing management & support options" are mentioned, the level of support, response times, and associated costs are not detailed. This is important information for businesses relying on their phone systems.
  • 4. Vague Target Audience: While various industries are listed, the description of the target audience is somewhat vague. It's unclear which specific business sizes or types are best suited for each of the available platforms (UCX, Vodia, 3CX).

Features

Key features

1. Multiple Platform Options
IXICA offers a choice of cloud PBX platforms (UCX, Vodia, 3CX), allowing businesses to select the system that best fits their specific needs and preferences. This flexibility is a key differentiator.
2. Designed for Multi-Location and Remote Work
The Cloud PBX is specifically designed to support multi-location businesses, remote workers, and small offices with budget constraints, making it suitable for distributed teams and flexible work arrangements.
3. License Fee Free Options
The availability of license fee-free options can significantly reduce the overall cost of ownership, making the solution more affordable for budget-conscious businesses.
4. Hosted on Redundant Cloud Platforms
Hosting on high-redundancy cloud infrastructure ensures high availability and reliability of the service, minimizing downtime and business disruptions.
5. Free Softphone
The inclusion of a free softphone for desktop and mobile devices (Android & iPhone) enables users to make and receive calls from their preferred devices, enhancing flexibility and mobility.
6. Ongoing Management & Support
IXICA offers ongoing management and support options, providing businesses with assistance and maintenance services to ensure smooth operation of their communication systems.

Additional features

1. Cloud PBX System
A virtual PBX system hosted in the cloud, eliminating the need for on-site hardware.
2. Multiple Platform Options (UCX, Vodia, 3CX)
Choice of different cloud PBX platforms to cater to varying business requirements.
3. Support for Multi-Locations and Remote Users
Designed for businesses with multiple offices and remote employees.
4. Suitable for Small Offices with Hardware Budgets
Offers cost-effective solutions for small businesses.
5. License Fee Free Options
Some platforms offer license-free options for cost savings.
6. Hosted on Redundant Cloud Platforms
Ensures high availability and reliability.
7. Simple, Affordable, and Quick Deployments
Easy and fast setup, minimizing implementation time.
8. Free Softphone (Desktop & Mobile)
Enables calls from computers and smartphones.
9. Ongoing Management & Support
Provides continuous maintenance and assistance.
10. Serves Various Industries
Caters to a wide range of sectors, including travel, medical, legal, government, real estate, transport, community centers, and tax/accounting.
11. Call Center Functionality
Implied through serving "Call Centers" as an industry.
12. Mobility, Presence, and Private Chat (UCX)
Features offered within the UCX platform.
13. Contact Center Solutions (UCX)
Contact center capabilities within the UCX platform.

Pricing

Free trial
Free version
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Countries & Languages

1
Countries served
1
Interface languages
6
Billing currencies

Available in

All Countries.

Interface languages

English

Billing currencies

🇺🇸USD🇨🇦CAD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇳🇿NZD

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