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About Jidou uketsuke IVR
Jidou Uketsuke IVR is an automated voice response solution from DHK Cloud Services designed to streamline inbound and outbound communication using AI driven voicebots IVR workflows and SMS integration to enhance customer support efficiency security and call handling accuracy.
Jidou uketsuke IVR Details
Vendor
Denwahousoukyoku
Year Launched
1996
Location
5F, Ujiden Building, 4-8-17 Nishitenma, Kita-ku, Osaka City, Osaka Prefecture 530-0047
Deployment
cloud
Training Options
Countries Served
Japan
Languages
Japanese
Users
IT Administrators, Customer Support Managers, Telecom Engineers, Call Center Agents
Industries Served
Telecommunications, Banking and Finance, E-commerce, Healthcare
Tags
Jidou uketsuke IVR's In-App Market Place
Does Jidou uketsuke IVR have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($)
Pros & Cons
- Automates high volume calls reducing workload on human customer support agents
- Supports multichannel communication combining voice IVR and SMS capabilities seamlessly
- Ensures secure transactions with PCI DSS compliance and authentication features included
- Enhances customer experience through fast accurate and consistent response handling systems
- Advanced AI features may increase costs compared to basic IVR solutions
- Dependence on telephony infrastructure and internet connectivity for optimal performance reliability
- Initial setup may require technical expertise for configuration and customization processes
- Limited human interaction may reduce personalization in complex customer service scenarios