About K-Now
K-Now is a knowledge management software from Knowmore that provides tools for effective information sharing and collaboration. It combines document management, search functionality, and user analytics so teams can access and use knowledge efficiently. K-Now supports customizable dashboards and reporting, allowing organizations to monitor usage and engagement. The platform also offers integration with existing systems, facilitating a smoother flow of information across different tools. Key capabilities: document management search functionality user analytics customizable dashboards integration with existing systems Best for: organizations that need a centralized solution for managing and sharing knowledge across their teams.
K-Now by Knowmore is a feature-rich onboarding software that addresses the critical challenge of effectively integrating new employees into an organization. Designed with the user experience at its core, this solution simplifies the process of navigating and mastering complex systems. It does so through an impressive range of tools, including interactive guides, tooltips, onboarding checklists, and a centralized help center. By delivering contextual assistance in real time, K-Now reduces the learning curve for new users while fostering engagement and productivity across teams. One of the standout aspects of K-Now is its highly intuitive user interface. The software boasts a clean and uncluttered layout, enabling users to access tools and features effortlessly. Its drag-and-drop functionality and customizable templates further enhance usability, allowing administrators to create engaging onboarding content with minimal effort. Even users with limited technical skills can quickly familiarize themselves with the platform, thanks to its simple yet effective design. This focus on user-friendliness significantly contributes to an accessible and seamless onboarding experience, making it a favorite among HR and IT professionals.
Pros & Cons
- +• Easy to implement, user-friendly, and offers excellent customer support with responsive teams.
- +• Provides effective user assistance, simplifies new message deployment, and accelerates user adoption.
- +• Affordable and offers good value for money.
- −• Plugin system can be challenging to deploy in large global enterprises.
- −• Ergonomics and user permissions could be slightly improved.
- −• No other significant weaknesses mentioned by users.
Features
Key features
- 1. Smart Guidance
- Provides step-by-step, in-app guidance to users, helping them navigate and utilize business applications effectively.
- 2. Contextual Help
- Offers users access to relevant media and resources directly within the application they are using.
- 3. Onboarding & Feedback
- Simplifies user onboarding with guided tours and collects user feedback to improve the application experience.
- 4. Multilingual Support
- Caters to a global audience with support for multiple languages.
- 5. No Code Integration
- K-NOW can overlay on top of your existing applications without any coding or deep integration, meaning it does not interfere or change the application.
- 6. Real-time Assistance
- Provides users with immediate support as they use the application.
- 7. Improved User Experience
- Enhances user satisfaction and productivity by making applications easier to learn and use.
- 8. Accelerated App Adoption
- Drives faster adoption of new software and features, maximizing ROI on digital investments.
Additional features
- 1. Digital Adoption Platform (DAP)
- Acts as a comprehensive platform to simplify learning and using applications.
- 2. In-App Guidance
- Provides interactive, step-by-step guidance directly within the application interface.
- 3. Smart Guidance
- Offers intelligent guidance tailored to the user's context and actions.
- 4. Contextual Access to Media
- Allows users to access relevant documentation, videos, and other resources without leaving the application.
- 5. Onboarding
- Facilitates user onboarding with guided tours and introductory materials.
- 6. Feedback Collection
- Enables gathering user feedback through surveys and feedback forms within the application.
- 7. User Experience Optimization
- Improves the overall user experience by making applications easier to navigate and use.
- 8. Application Usage Analytics
- Tracks user behavior and provides data to identify areas for improvement.
- 9. Multilingual Support
- Supports multiple languages to cater to diverse user bases.
- 10. Communication
- Keeps users informed about updates, new features, and best practices.
- 11. Real-time Assistance
- Offers immediate support to users as they work within the application.
- 12. No-Code Integration
- Can be implemented without requiring changes to the underlying application code.
- 13. Non-Sticky Integration
- Does not modify the underlying app, simplifying maintenance and updates.
- 14. Accessibility
- Improves the accessibility of complex applications for all users.
- 15. Error Reduction
- Helps reduce user errors by providing guidance and support.
- 16. Productivity Enhancement
- Increases user productivity by streamlining workflows and reducing the time spent searching for help.
- 17. Training Support
- Facilitates hands-on training by allowing users to learn by doing within the application.
- 18. Change Management Support
- Aids in the adoption of new processes and technologies.
- 19. Digital Transformation Enabler
- Helps organizations achieve their digital transformation goals by ensuring effective utilization of digital tools.
- 20. Wide Application Compatibility
- Supports a vast range of applications, including CRM, ERP, HRIS, Supply Chain, CMMS, e-Procurement, collaborative tools, web portals, and specific applications. (Over 300 applications).
- 21. Integration with K-Studio and K-Value
- Part of a suite that includes a training simulator and an analytics platform.
- 22. Customization
- Can be tailored to meet the specific needs of different organizations and user roles.
- 23. Scalability
- Can be scaled to support large numbers of users across various departments and locations.
- 24. Remote Guidance
- Allows for remote demonstrations and support, particularly useful for customer advisors.
- 25. Continuous Improvement
- Facilitates continuous improvement of applications and user experience based on data and feedback.
- 26. Proven Results
- Demonstrated success in increasing application usage and user satisfaction, as evidenced by testimonials and key figures.
- 27. Customer Support Enhancement
- Enables customer support teams to create and update help content autonomously.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About K-Now
K-Now is a knowledge management software from Knowmore that provides tools for effective information sharing and collaboration. It combines document management, search functionality, and user analytics so teams can access and use knowledge efficiently. K-Now supports customizable dashboards and reporting, allowing organizations to monitor usage and engagement. The platform also offers integration with existing systems, facilitating a smoother flow of information across different tools. Key capabilities: document management search functionality user analytics customizable dashboards integration with existing systems Best for: organizations that need a centralized solution for managing and sharing knowledge across their teams.
K-Now Details
K-Now's In-App Market Place
Does K-Now have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£)
Pros & Cons
- • Easy to implement, user-friendly, and offers excellent customer support with responsive teams.
- • Provides effective user assistance, simplifies new message deployment, and accelerates user adoption.
- • Affordable and offers good value for money.
- • Plugin system can be challenging to deploy in large global enterprises.
- • Ergonomics and user permissions could be slightly improved.
- • No other significant weaknesses mentioned by users.
K-Now's Support Options
Contact
+33 (0)1 83 90 40 10K-Now's Alternatives
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