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Kavkom

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About Kavkom

Kavkom is a cloud telephony software from Kavkom that provides integrated solutions for business communication. It combines multi-language support, cloud connectivity, and the ability to schedule demos so users can easily access the services they need. Designed for various business activities, Kavkom integrates with preferred tools, ensuring effective communication. With a high customer satisfaction rate, 98% of clients appreciate the efficiency and simplicity of the services offered. Key capabilities: multi-language support cloud connectivity demo scheduling free trial tool integration Best for: businesses that need efficient communication solutions.

Kavkom Details

Vendor
Kavkom
Year Launched
2008
Location
5, Rue Greffulhe, Paris, Île-de-France 75008, FR
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, French
Users
Business Owners, Sales Teams, Customer Service Representatives, Telemarketers, Call Center Agents, Contact Center Managers, CRM Administrators, Lead Managers, IT Administrators, Webinar Hosts, Telephony Technicians.
Industries Served
Healthcare, Education, Finance, Retail, Telecommunications, Customer Service
Tags
Appointment Reminder, Auto Dialer, Business Phone Systems, Call Accounting, Call Center, Call Recording, Cloud Communication Platform, Cloud PBX, Contact Center, CRM, Customer Service, IVR, Lead Management, Online CRM, Unified Communications, Web Conferencing, VoIP, Telephony, Telemarketing, Softphone, Predictive Dialer

Kavkom's In-App Market Place

Does Kavkom have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

EUR (€)

Pros & Cons

  • • Ease of Use: Users consistently praise Kavkom's intuitive interface, making it easy for teams to quickly adapt and utilize the platform.
  • • Customizable: The ability to tailor the platform to specific business needs is highlighted, providing flexibility for various use cases.
  • • Reliable and Scalable: Users appreciate the reliability of the service, especially for handling increased call volumes.
  • • Cost-Effective: Kavkom is often cited as being competitively priced, offering good value for the features provided.
  • • Excellent Customer Support: Reviews consistently mention the responsiveness and helpfulness of Kavkom's customer support team.
  • • Integration Capabilities: The ability to integrate with popular CRM tools like Salesforce and HubSpot is a significant advantage for many businesses.
  • • Robust Feature Set: Kavkom offers a wide range of features, including call recording, IVR, and advanced analytics, to meet the needs of various businesses.
  • • Limited Customization in Some Areas: While the platform offers a high degree of customization, some users have mentioned that there are certain areas where more customization options would be beneficial.
  • • Email Sending Limitations: A few users have noted that the email sending functionality could be improved, such as allowing for multiple sending addresses.
  • • Minor Interface Issues: Some users have reported minor issues with the user interface, such as lack of contrast in certain areas.

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