KEI CRM logo

KEI CRM

by KeiWare Software Applications · Since 2011
No reviews yet
Active1+ countriesCloud
Quick facts
VendorKeiWare Software Applications
Year launched2011
StatusActive
LocationSunderland, Ontario, Canada
Countries served1+
Languages1
Integrations
Free tier
Free trialYES
Contact sales

About KEI CRM

KEI CRM is a customer relationship management software from KeiWare Software Applications that supports effective client and project interactions. It includes KEI Project for project and defect management, KEI Tracker that combines KeiCRM and KeiProject, KEI Password for corporate password management, and KEI Job Control for server job management so businesses can manage their operations efficiently. Additionally, this software provides tools to simplify communication and track progress across various projects and tasks. With these features, users can ensure better organization and resource allocation. Key capabilities: KEI Project KEI Tracker KEI Password KEI Job Control customer support Best for: businesses that need to manage client relationships and projects effectively.

KEI CRM is a comprehensive customer relationship management (CRM) solution designed to help businesses streamline their sales, marketing, and customer service processes. One of the standout features of this software is its robust set of functionalities that cater to the unique needs of various industries, making it a versatile tool for businesses of all sizes. The user interface of KEI CRM is intuitive and user-friendly, allowing users to navigate through the system with ease. The clean design and organized layout enhance user experience, making it easy for users to access key information and perform tasks efficiently. The software also offers customizable dashboards and reports, enabling users to tailor their experience to meet their specific requirements. What sets KEI CRM apart from its competitors is its advanced automation capabilities. The software enables users to automate repetitive tasks, such as lead nurturing and follow-up communication, saving time and improving efficiency. Additionally, KEI CRM offers AI-powered insights and predictive analytics, helping businesses make data-driven decisions to drive sales and improve customer relationships.

Pros & Cons

What users like
  • +Comprehensive Feature Set: Offers a wide range of CRM functionalities suitable for various business needs.
  • +User-Friendly Interface: Designed for ease of use, facilitating quick adoption.
  • +Affordable Pricing: Competitive pricing starting at $40 per month.
  • +Flexible Training Options: Provides live online sessions and webinars for user training.
What users flag
  • Limited Language Support: Available only in English, which may not cater to non-English speaking users.
  • Limited Integrations: Supports only a few third-party integrations compared to competitors.
  • No API Access: Lacks API support, limiting custom integration possibilities.

Features

Key features

Referral Tracking – Monitor and manage customer referrals to identify sources and generate leads.
Mobile Access – Use the CRM on smartphones and tablets, ensuring on-the-go productivity.
Lead Qualification – Score and prioritize leads based on custom criteria.
Contact Database – Central repository to store and manage all customer and lead information.

Additional features

Sales Pipeline Management – Visualize and manage deals across various sales stages.
Territory Management – Allocate and manage sales regions for teams or agents.
Quotes/Estimates – Create and send price quotes to clients directly from the system.
Customizable Fields – Tailor data fields to suit specific business needs.
Calendar/Reminder System – Schedule tasks, meetings, and follow-ups with reminders.
Marketing Automation – Automate email campaigns and lead nurturing tasks.
Task Management – Assign, track, and prioritize tasks for individuals or teams.
Interaction Tracking – Record all communications and interactions with clients.
Social Media Integration – Connect CRM with social platforms for lead generation and engagement.
Pipeline Management – Organize and progress opportunities through defined sales stages.
Lead Capture – Collect leads from web forms, social media, or campaigns.
Forecasting – Predict future sales based on current and historical data.
Contact Management – Track contact information, history, and relationship details.
Email Management – Send, receive, and organize emails within the CRM.
Lead Generation – Tools for discovering and acquiring new potential customers.
Workflow Management – Automate business processes with customizable workflows.
Activity Dashboard – Visual summary of sales activities, KPIs, and progress.
Internal Chat Integration – Collaborate with teammates directly within the CRM.
Segmentation – Categorize contacts and leads based on specific criteria.
Alerts/Notifications – Real-time updates on lead activities, tasks, and deadlines.
Document Storage – Save and share relevant files and documents.
Lead Management – Track, assign, and nurture leads throughout the sales process.
Reporting/Analytics – Generate performance reports and analyze business data.
Data Import/Export – Move data into or out of the CRM system easily.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

All Countries.

Interface languages

English

Billing currencies

🇨🇦CAD

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