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Ketengo

by MCK Tech · Since N/A
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ActiveAvailable globallyCloud
Quick facts
VendorMCK Tech
Year launchedN/A
StatusActive
LocationUnited States
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About Ketengo

Ketengo is a cloud-based platform from MCK Tech that provides employee engagement solutions. It combines features such as real-time feedback, recognition programs, and performance tracking so organizations can improve workplace morale and productivity. Users can access analytics to gauge employee satisfaction and identify areas needing attention. The platform supports customizable surveys, integration with existing HR systems, and mobile access for on-the-go user engagement. Key capabilities: real-time feedback performance tracking recognition programs customizable surveys mobile access Best for: HR professionals and organizational leaders that need to boost employee engagement and monitor workplace culture.

Ketengo by MCK Tech is a B2B sales catalog and order capturing application designed to streamline the sales process for businesses with extensive product catalogs. Its primary strength lies in its mobile-first approach, ensuring that sales teams have easy access to product information and the ability to capture orders even in offline environments. This capability is particularly beneficial for industries where sales representatives frequently work in the field, without reliable internet connectivity. The app’s emphasis on visual product presentation makes it an ideal tool for businesses that rely heavily on images to showcase their offerings, such as those in wholesale, manufacturing, and distribution sectors. The clean, image-centric design further enhances user experience, providing a straightforward way for sales teams to quickly access and present product information to clients. The user interface of Ketengo prioritizes simplicity and accessibility, a crucial consideration for sales teams who need to make the most of their time in front of clients. The app's layout appears to be intuitive, with easy navigation through product catalogs and the ability to quickly submit orders.

Pros & Cons

What users like
  • +• Improved Sales Efficiency: Digitizing the sales catalog and order process can significantly improve efficiency by reducing paperwork, manual data entry, and order processing time.
  • +• Offline Access: The offline functionality ensures sales representatives can access product information and place orders even without an internet connection, which is crucial in areas with limited connectivity.
  • +• Real-time Inventory Updates: Real-time inventory synchronization helps prevent overselling and ensures accurate product availability information for sales teams.
  • +• Enhanced Product Presentation: Multiple images per product and customizable product information allow for a more engaging and informative product presentation, potentially leading to increased sales.
  • +• Streamlined Order Processing: Direct order submission to ERP systems automates order processing and reduces the risk of errors associated with manual data entry.
  • +• Improved Reporting and Analytics: The reporting tool provides valuable insights into sales activity and performance, enabling businesses to make data-driven decisions.
  • +• User-Friendly Interface: The emphasis on an intuitive interface makes the app easy to learn and use, minimizing training time and maximizing adoption by sales teams.
  • +• Catalog Sharing: Easy catalog sharing simplifies the distribution of product information to clients and partners.
  • +• Scalable Pricing Plans: The tiered pricing plans allow businesses to choose a plan that suits their needs and budget, making it accessible to both small and large companies.
What users flag
  • • Cost: While there's a basic free plan, the more advanced features and higher product/image limits require paid subscriptions, which can be a recurring expense. The one-time setup fees for the Silver and Gold plans also add to the initial cost.
  • • Dependence on Technology: Reliance on a mobile app means that sales representatives need compatible devices and a sufficient battery life. Technical issues with the app or devices could disrupt sales activities.
  • • Potential Integration Challenges: While the app mentions ERP integration, the ease and cost of integrating with specific ERP systems are not detailed. Integration could be complex or require additional development work.
  • • Limited Information on Security: The provided text doesn't offer much information about data security measures, which is a crucial concern for businesses handling sensitive product and customer data.
  • • One-Time Setup Fees: The Silver and Gold plans have one-time setup fees, which can be a barrier for some businesses, especially smaller ones.
  • • Potential Learning Curve: While the app is described as user-friendly, there's still a learning curve associated with adopting any new software.
  • • Limited Information on Customer Support for Basic Plan: The Basic plan only includes knowledge base support, which might not be sufficient for users who require more personalized assistance.

Features

Key features

• Sales catalog app
Ketengo acts as a digital catalog, allowing businesses to showcase their products with images, descriptions, and other relevant information. This replaces traditional paper catalogs.
• Offline functionality
Sales representatives can access the product catalog and information even without an internet connection. This is useful in areas with poor connectivity or when visiting clients.
• Reporting tool
The app provides a dashboard that allows businesses to track sales activity, monitor performance, and gain insights into their sales data in real time.
• Real-time inventory control and synchronization
Inventory levels are updated across all devices in real time, ensuring that sales representatives have accurate information about product availability.

Additional features

• User-friendly interface
Ketengo is designed to be easy to use, with an intuitive interface that allows users to quickly navigate the catalog and access product information.
• Multiple images per product
The app allows for multiple images to be displayed for each product, giving potential customers a more comprehensive view.
• Customizable product information
Businesses can tailor the product information displayed in the app to meet their specific needs, including adding custom fields and descriptions.
• Direct order submission to ERP
Orders placed through Ketengo can be directly submitted to the company's Enterprise Resource Planning (ERP) system, streamlining the order processing workflow.
• Catalog sharing
Catalogs can be easily shared directly from the app, making it simple to distribute product information to clients.
• Online order submission
Sales representatives can place orders directly through the app, improving efficiency and reducing paperwork.
• Workflow improvement
By digitizing the sales process and providing tools for order management and inventory tracking, Ketengo helps businesses improve their overall workflow.
• Offline catalog keeping
The app allows users to maintain an offline copy of the catalog, ensuring access to product information even without an internet connection.
• Up to 10 GB Storage (Gold Plan)
The Gold plan offers up to 10 gigabytes of storage for product images and other data.
• Telephone Support (Gold Plan)
Gold plan subscribers have access to telephone support for assistance with the app.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
1
Interface languages
18
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇲🇽MXN🇸🇬SGD🇳🇿NZD🇨🇭CHF🇸🇪SEK🇩🇰DKK🇳🇴NOK🇭🇰HKD

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