Keybe

Additional features

AI-Powered Sales (AI Salesperson/Biky AI)

Keybe's core offering that leverages artificial intelligence to act as a proactive and empathetic salesperson, aiming to optimize sales processes, qualify leads with a human-like touch, and ultimately boost sales by reducing human error.

Generative AI for Customer Communication

Utilizes advanced generative artificial intelligence to fundamentally transform how businesses communicate and connect with their customers, providing 24/7 automated assistance and enabling highly personalized interactions.

SmartChat for Prospecting

A dedicated service that functions as a virtual assistant to streamline the initial stages of prospecting, efficiently asking key questions, accurately segmenting potential leads, and ensuring personalized attention for the most valuable prospects.

WhatsApp Business API Integration

Offers robust and deep integration with the WhatsApp Business API, allowing users to understand API tiers, manage sending limits, and effectively scale their communication capabilities directly from the Keybe CDP.

Customer Data Platform (CDP)

Provides a centralized platform (Keybe CDP) specifically designed for managing and leveraging customer data, which is crucial for informing and optimizing communication strategies and scaling WhatsApp API usage.

Automotive Industry Specialization

Demonstrates a significant focus and proven success within the automotive sector, working with leading brands, distributors, and dealerships to digitally transform their sales and customer interaction processes.

Advanced Customer Care Program

Offers an "Evolved customer service" program, underpinned by robust processes and AI, providing ongoing support, efficient issue resolution, and guidance on best practices to ensure optimal platform utilization.

Strong Data Privacy & Compliance

Commits to rigorous data privacy standards, adhering to international regulations like GDPR (Regulation (EU) 2016/679) and local laws such as Colombian Law 1581 of 2012, ensuring legality, transparency, and robust data protection.

Automated Sales Processes

Automates various stages of the sales cycle, aiming to increase overall sales efficiency and free up human resources for more complex tasks.

24/7 Virtual Assistant

Provides continuous, round-the-clock automated assistance to clients, ensuring immediate responses and information availability.

Cloud Services Integration

Offers comprehensive solutions built on cloud services for enhanced security, computing power, artificial intelligence capabilities, and Software as a Service (SaaS) delivery.

Optimized Critical Processes

Focuses on improving efficiency and effectiveness in key business operations through technological solutions.

Strengthened Technological Infrastructure

Aims to fortify a company's underlying tech systems for better performance and reliability.

Raised System Security Standards

Implements measures to enhance the security posture of digital systems and customer data.

Efficient and Reliable Management

The platform's management is designed for high efficiency and reliability, as evidenced by positive customer feedback.

Commitment to Innovation

Dedicated to technological innovation, particularly in the development of AI solutions for process automation and customer service.

Professional and Responsive Team

Keybe's team is highlighted for its high professionalism, responsiveness, and willingness to provide comprehensive support and advice.

Timely Delivery on Commitments

Proven track record of delivering promised services and solutions in a timely and responsible manner.

Stable and Effective Performance

The platform demonstrates consistent stability and effectiveness across key performance indicators.

High User Satisfaction & Trust

Metrics indicate a high level of satisfaction and trust among both customers and operators using the tool.

Achievement of Engagement Goals

The platform not only meets but often exceeds set customer engagement objectives.

Continuously Evolving Platform

Keybe's platform is described as being in a state of continuous evolution, indicating ongoing development and improvement.

GDPR Compliance

Explicitly treats all collected information in accordance with GDPR regulations.

Colombian Law 1581 of 2012 Compliance

Adheres to specific Colombian data protection laws.

Principles of Data Handling

Respects principles of legality, transparency, purpose limitation, data minimization, accuracy, integrity, and confidentiality in data processing.

Data Safeguarding

Actively safeguards the data of individuals interacting with its channels, detailed in its Privacy Statement and Service Agreement.

Information Security Policy

Has a defined policy for information security.

Cookie Policies

Implements and adheres to policies regarding the use of cookies.

Service Level Agreement (SLA)

Provides an SLA outlining service commitments and performance standards.

Acceptable Use Policy

Defines the terms of acceptable usage for its services.

Vulnerability Disclosure Program

Indicates a proactive approach to security by encouraging responsible disclosure of vulnerabilities.

Service Security

Emphasizes the security measures in place for its services.

Multi-Sector Impact

Has impacted various sectors, having digitally transformed sales operations for over 400 companies.

Referral Partner Program

Offers a program for individuals or businesses interested in becoming referral partners.

Global Presence

Operates and has a presence in multiple countries including Argentina, Chile, Colombia, Costa Rica, Guatemala, Italy, Mexico, Peru, and the USA.

Comprehensive Resources

Provides access to articles, blogs, and other resources to support users and interested parties.

Direct Support Channels

Offers clear contact options for inquiries, technical support, and scheduling demos.

Modular Product Offerings

Products are categorized into modules such as Biky AI and Smart Chat.

Transparent Legal Documentation

Makes legal documents like Terms and Conditions of Service, Privacy Agreement, and others readily available.