About Keyclic
Keyclic is a "communication-first" facility management tool that excels in transparency and speed.
Keyclic is a "communication-first" facility management tool that excels in transparency and speed. It effectively turns every occupant of a building or citizen of a city into a "sensor," allowing issues to be reported and resolved before they become major expenses. For property managers and urban operators who are tired of chasing emails and paper logs, Keyclic offers a highly intuitive, mobile-first solution that significantly improves user satisfaction and operational oversight.
Pros & Cons
- It requires minimal technical setup compared to traditional ERPs.
- It can integrate with complex Building Information Models.
- Reduces phone calls by ~70% and emails by ~60% by centralizing communication.
- Requires a stable internet connection for real-time collaborative updates
- Most documentation and community support are primarily in French
- It is not a full-blown financial accounting software.
Features
Key features
Provides high-level statistics on team efficiency, response times, and the most common types of incidents.
Intelligent routing that automatically assigns tickets to the correct internal department or external contractor based on category.
Encourages users to attach photos to tickets, providing immediate visual context to the maintenance team.
Connects clients, managers, and service providers on a single timeline, ensuring everyone sees the same real-time status updates.
Requesters can pin the exact location of a malfunction using their phone's GPS, reducing confusion for maintenance crews.
Additional features
Field agents can view and update tickets in areas with poor connectivity (syncs when back online).
Enables requesters to rate the quality of the intervention once a ticket is closed.
Allows a single manager to oversee dozens of buildings or thousands of urban assets from one screen.
One-click generation of PDF or Excel reports for executive meetings or client billing.
Monitors time-to-resolve against agreed-upon service levels to ensure performance standards.
Full history of every action taken on a ticket, providing complete transparency and legal traceability.
Comments and chat threads within each ticket to keep communication centralized and searchable.
Alerts stakeholders instantly of state changes (e.g., "Technician en route" or "Issue Resolved").
Allows users to scan a sticker on a machine or door to immediately open a ticket for that specific asset.
Tailored interfaces—one simplified for the public/tenants and one feature-rich for professional responders.
Drag-and-drop builder to create specific reporting forms for different types of infrastructure (e.g., street lights vs. office plumbing).
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Keyclic
Keyclic is a "communication-first" facility management tool that excels in transparency and speed.
Keyclic Details
Keyclic's In-App Market Place
Does Keyclic have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
EUR (€)
Pros & Cons
- It requires minimal technical setup compared to traditional ERPs.
- It can integrate with complex Building Information Models.
- Reduces phone calls by ~70% and emails by ~60% by centralizing communication.
- Requires a stable internet connection for real-time collaborative updates
- Most documentation and community support are primarily in French
- It is not a full-blown financial accounting software.
Keyclic's Support Options
Keyclic's Alternatives
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