kühn & weyh M|TEXT CS logo

kühn & weyh M|TEXT CS

by k?hn & weyh Software · Since 1980
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ActiveAvailable globallyCloud
Quick facts
Vendork?hn & weyh Software
Year launched1980
StatusActive
Locationkühn & weyh Software GmbH Linnéstr. 1-3 , D – 79110 Freiburg Germany
Countries servedGlobal
Languages12
Integrations
Free tier
Free trial
Contact salesYES

About kühn & weyh M|TEXT CS

Kühn & weyh M|TEXT CS is a content composition software from kühn & weyh Software that turns the data into successful communication. It combines Serie M/ Product Architecture, M/TEXT TONIC Content Hub, and M/OMS Output Formats so users can generate individually customized content relevant to the recipient. M|TEXT is designed to support efficient content creation while maintaining quality and relevance. This solution can help businesses effectively communicate with their audience by providing tailored messaging based on data insights. Key capabilities: Serie M/ Product Architecture M/TEXT TONIC Content Hub M/OMS Output Formats M/View for AFP customized content generation Best for: businesses that need to improve their communication strategies with personalized content solutions.

kühn & weyh M|TEXT CS, developed by kühn & weyh Software, is a powerful and enterprise-grade customer communications management (CCM) solution. Tailored for organizations that demand precise, scalable, and automated document generation, M|TEXT CS excels at supporting personalized, legally compliant, and multi-channel customer communication. Its core strength lies in structured content composition and integration into existing business processes. Whether producing dynamic business letters, contracts, policy documents, or notifications, M|TEXT CS aims to simplify communication workflows while maintaining high standards of consistency and customization. Its main features include centralized template management, rule-based automation, compliance controls, and modular integration capabilities within document-intensive industries. The user interface of M|TEXT CS strikes a balance between technical robustness and usability. Although it is geared toward users with a degree of familiarity with document systems, its interface is organized, clean, and purpose-driven. It supports both business users and technical teams by offering guided workflows, logical tab structures, and clearly labeled functionalities.

Pros & Cons

What users like
  • +Highly Personalized Content: Creates individualized content flexibly from diverse data, ensuring relevance for each recipient.
  • +Decades of Experience: Benefits from 40 years of continuous optimization, offering a mature and reliable solution.
  • +Seamless Integration: Integrates easily with leading IT systems (CRM, ECM, ERP like Salesforce, SAP) via a loosely coupled architecture.
  • +Maximized Automation: Achieves high levels of automation for both interactive and batch processing, minimizing manual effort and boosting efficiency.
  • +Modern WYSIWYG Editor: Features an intuitive HTML5 editor for barrier-free, interactive document creation in the original layout.
  • +Reusable Building Blocks: Promotes content and rule reusability with a block-based system for consistent, standardized output.
What users flag
  • Technical Language: Description is somewhat technical, potentially challenging for non-technical users.
  • No Public Pricing: Pricing information is not transparently available; direct inquiry is required.
  • Potential Complexity: Extensive features and customization options might suggest a notable learning curve or implementation effort.
  • Regional Focus Implied: Strong emphasis on the German market may suggest a primary focus on the DACH region.

Features

Key features

Omni-channel Customer Communication Management (CCM)
Serie M/ acts as the central hub for a company's communication, connecting all input and output channels to deliver messages successfully across any physical or digital channel, including hybrid forms.
High Performance & Scalability
Designed for high performance, capable of processing large volumes of documents with stability and precision, and built with container technology for easy scaling.
Security & Quality Assurance
Prioritizes the security of communications and ensures high quality in document output.
Flexible Input & Output Options
Connects diverse input sources and offers all output options, allowing for highly adaptable communication strategies.
Future-Proof Technology (Digital Transformation)
Enables a smooth transition to digital communication by producing physical and/or digital communication in any form and quantity from a single template, supporting modern digital transformation initiatives.
M/Ecosystem Integration
Features a robust ecosystem with prepared APIs (e.g., SAP, Salesforce) and interfaces for business intelligence, workflow, and complementary products, extending and optimizing core CCM functions.
Cost Reduction
Contributes to significant cost reduction in customer communication processes.
Usability
Designed with usability in mind, making the system easy for users to work with.

Additional features

Omni-channel Customer Communication Management (CCM) Hub
Serves as the central point within a company to connect and manage all inbound and outbound communication channels, ensuring messages reach the target audience effectively, regardless of the medium.
Flexible Input and Output Options
Accommodates diverse data input sources and offers comprehensive output capabilities, including purely physical (print), purely digital (e.g., email, portal), or any combination of hybrid forms.
High Performance
Designed for superior processing power, capable of handling large volumes of documents with significant speed and efficiency, noted as being far from its performance limits even under heavy loads.
Cost Reduction
Contributes to lowering operational expenses associated with creating, managing, and distributing customer communications.
Enhanced Quality
Focuses on improving the overall quality and consistency of all generated customer documents and messages.
Robust Security
Prioritizes the secure handling and delivery of sensitive customer communications.
Future-Proof Technology
Continuously developed to incorporate the latest technological advancements, ensuring the system remains relevant and capable of handling future communication needs.
User-Friendly Design (Usability)
Engineered to be intuitive and easy for end-users to operate, simplifying complex communication tasks.
M/Ecosystem Integration
Features a comprehensive ecosystem built with partners, extending core CCM functions through prepared APIs for common business applications (e.g., SAP, Salesforce) and interfaces for business intelligence and workflow tools.
Complementary Product Integration
Includes direct integration with complementary tools such as Outlook integration and template specification, further optimizing communication workflows.
Professional Project Work & Planning
Offers expert services for managing CCM solution implementations, emphasizing well-coordinated planning and efficient project execution for successful deployments.
Smooth Software Transitions
Designed to facilitate seamless transitions during infrastructure upgrades, peripheral system changes, and product migrations, minimizing disruptions.
Stable Product Updates
Ensures that product updates run stably from the outset, often leading to automatic performance improvements without requiring additional effort.
Container Technology Support
Capable of running efficiently within modern containerized environments, enabling greater flexibility, scalability, and deployment precision (as demonstrated in case studies).
Single Template Multi-Channel Output
Allows businesses to create and deliver communication in any physical or digital form, in any quantity, to each end customer using a single, consistent template, facilitating digital transformation.
Document Knowledge Expertise
Leverages over 40 years of industry experience and deep document know-how to provide reliable and efficient communication solutions.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
12
Interface languages
18
Billing currencies

Interface languages

EnglishGermanFrenchItalianSpanishDutchPortuguesePolishRussianChineseJapaneseKorean.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW🇸🇬SGD🇳🇴NOK🇲🇽MXN🇮🇳INR🇷🇺RUB🇿🇦ZAR🇧🇷BRL

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