Kimola Cognitive logo
0(0 reviews)
Software Status:Active

About Kimola Cognitive

Kimola Cognitive is a market research platform from Kimola that helps SMBs find what people need, love, and dislike by analyzing customer feedback. It combines features such as tracking and analyzing customer feedback, exporting to PowerPoint, PDF, and Excel, and tracking mentions and reviews so users can gain valuable insights into consumer preferences. The platform also supports custom data sources and offers automated reports and alerts for timely updates. With Kimola Cognitive, businesses can save up to 70% of their time on reporting, allowing them to focus on strategic decisions. Key capabilities: Track & Analyze Customer Feedback Export to PowerPoint, PDF, and Excel Track Mentions Track Reviews Custom Data Sources Best for: SMBs that need to analyze and respond to customer feedback effectively.

Kimola Cognitive Details

Vendor
Kimola
Year Launched
2019
Location
353 Sacramento St, 18th Floor, 1800 Suite. San Francisco, California.
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Russian, Japanese, Chinese, Korean, Arabic
Users
Business Analysts, Data Scientists, Customer Experience Managers, Marketing Managers
Industries Served
Healthcare, Education, Finance, Retail
Tags
Machine Learning

Kimola Cognitive's In-App Market Place

Does Kimola Cognitive have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), TRY (₺), JPY (¥), AUD ($), CAD ($), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • "No AI training" and "no data hustle" features significantly lower the barrier to entry for analyzing customer feedback.
  • Offers in-depth analysis including aspect-based sentiment, topic detection, and custom/industry AI models.
  • Automated reporting and data scraping features can drastically reduce manual effort and time spent on analysis.
  • Ability to analyze feedback in 30+ languages makes it suitable for global businesses.
  • Supports various data input methods, from direct uploads to integrations with popular customer service platforms.
  • While suitable for SMBs, the text doesn't explicitly detail its capabilities for very large enterprises with massive, complex datasets.
  • While a feature, reliance on scraping from external platforms could be subject to changes in those platforms' policies.
  • While beneficial, the effort required to deploy "custom AI models" is not detailed, which could vary in complexity.
  • The focus is on analyzing existing feedback, not on direct tools for collecting new feedback (e.g., survey creation within the platform).

Kimola Cognitive's Support Options

Chatbot

Available

Kimola Cognitive's Alternatives