Koban logo

Koban

by Koban · Since 2012
No reviews yet
Active1+ countriesCloud
Quick facts
VendorKoban
Year launched2012
StatusActive
LocationKoban 6 Rue du Dr Dusserre, L'Arbresle, 69210, FRANCE
Countries served1+
Languages1
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesN/A

About Koban

Koban is a CRM software from Koban that helps manage customer relationships for businesses of all sizes. It provides features such as automation, structured management, and business development tools so companies can efficiently engage with clients. Designed specifically for BtoB and BtoC models, Koban supports various sectors and allows users to easily track performance and improve sales processes. The platform is fully French and is scalable to accommodate evolving business needs. Key capabilities: automation tools client tracking sales performance analysis structured reporting partnership opportunities Best for: small to medium-sized enterprises that need to improve their customer relationship management.

Koban CRM presents itself as a comprehensive solution for businesses seeking to streamline their sales, marketing, and customer service operations. The platform boasts a user-friendly interface with a modern aesthetic, making it relatively easy for users to navigate and find the features they need. Core functionalities include robust sales pipeline management, comprehensive marketing automation capabilities (including email marketing, lead generation, and campaign tracking), efficient customer service ticket management, and a streamlined billing process with features like invoice generation and subscription management. While the provided information suggests strong integration capabilities, specific details on the extent and ease of these integrations are limited. Koban is primarily a cloud-based solution, offering the flexibility and accessibility that come with SaaS deployments. This typically translates to easier maintenance, automatic updates, and potentially lower upfront costs compared to on-premise installations. However, the availability of on-premises options for larger enterprises with specific security or compliance requirements is mentioned, indicating some degree of flexibility in deployment models.

Pros & Cons

Pros
  • Modular design adapts to various business needs.
  • Comprehensive functionality: marketing, sales, and customer service combined.
  • Personalized client portal enhances customer experience.
  • Automated workflows save time and reduce manual tasks.
  • Regular updates and improvements based on user feedback.
Cons
  • Primarily French-focused, limiting appeal in non-French-speaking markets.
  • Limited information on advanced analytics or AI features.
  • Integration specifics and marketplace availability unclear.
  • No explicit details about mobile app capabilities.

Features

Key features

1. Sales Pipeline Management

Visualize, track, and manage sales opportunities.

2. Billing Automation

From quotes to invoicing and payment tracking.

3. Marketing Automation

Email campaigns, SMS campaigns, and automated workflows.

4. Customer Service Module

Centralized ticketing and SLA management.

5. Client Portal

A personalized space for customers to access documents, invoices, and service updates.

Additional features

1. Sales

Centralized data management, email integration, pipeline view, automatic follow-ups, e-signatures.

2. Billing

Quote management, recurring invoices, overdue payment reminders, inventory tracking.

3. Marketing

Drag-and-drop email editor, web forms, marketing scenarios, and campaign analytics.

4. Customer Service

Ticket centralization, real-time communication, SLA customization.

5. Customizable Client Portal

Branded interface, selective document sharing, partner management.

6. Extranet Module

For broader collaboration and access management.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Starter
EUR 29/mo
billed monthly
Pro
EUR 45/mo
billed monthly

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

France

Interface languages

French

Billing currencies

🇪🇺EUR

No reviews yet

Be the first to drop a review

Alternatives to Koban

Unleashified logo

Unleashified

Unleashified is a software platform from GFA Technologies that provides capable, flexible solutions for every…

Trembi logo

Trembi

Trembi is a project management software from Trembi that supports teams in planning and executing…

Skynamo logo

Skynamo

Skynamo is a sales management software from Skynamo that supports field sales teams in managing…

Sense Talent Engagement Platform logo

Sense Talent Engagement Platform

Sense Talent Engagement Platform is a talent engagement software from Sense that supports recruitment and…

Salesforce Sales Cloud logo

Salesforce Sales Cloud

Salesforce Sales Cloud is a sales force automation software from Salesforce that enables sales teams…

Salesforce logo

Salesforce

Salesforce is a CRM software platform from Salesforce that helps companies become Agentic Enterprises where…

Spot something wrong or outdated?

Suggest a correction — a reviewer verifies every change.

Often compared with Koban

Compare any two tools →
Unleashified logo
Unleashified
CRM
0.0
Trembi logo
Trembi
CRM
0.0
Skynamo logo
Skynamo
CRM
0.0
Sense Talent Engagement Platform logo
Sense Talent Engagement Platform
CRM
0.0