KWHotel logo

KWHotel

by Time4 Digital · Since 2008
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ActiveAvailable globally
Quick facts
VendorTime4 Digital
Year launched2008
StatusActive
LocationUl. Borowinowa 53A/18, 30‑698 Kraków, Poland
Countries servedGlobal
Languages5
Integrations8+
Free tierN/A
Free trialN/A
Contact salesN/A

About KWHotel

KWHotel combines software functionality with workflow automation, provided by Kajakowa Wyspa Sp. z o.o.. Product details are not fully accessible online; contact the vendor for current feature lists. Key capabilities: Core workflow management Configurable settings and roles Reporting and visibility Data export and backup Best for: teams needing workflow tools with configurable settings and integrations.

KWHotel is an established hotel property management system (PMS) designed for small to mid‑sized hospitality businesses worldwide, with users in over 160 countries and available in 21 languages. It offers flexible deployment, from a free desktop version to Standard and Pro editions that support multiple workstations and cloud‑accessible web modules. The platform’s strengths lie in its intuitive reservation calendar, robust guest and rate management tools, and seamless synchronization with major OTAs like Booking.com and Expedia. Integrated add‑ons include a native booking engine, mobile apps, housekeeping tools, and modules for parking, meals, and guest messaging, making it a comprehensive solution for day‑to‑day hotel operations. Support is primarily via email and phone, with documentation and tutorials available to help new users. User feedback highlights the software’s affordability and ease of use, though some find the setup and advanced features require learning time, and opinions on support responsiveness vary. Overall, KWHotel is a solid PMS choice for independent hoteliers seeking a modular, cost‑effective system to automate bookings and simplify property management.

Pros & Cons

Pros
  • Easy to manage reservations across multiple properties with real-time updates and alerts.
  • Provides comprehensive front desk management including check-in, check-out, and key issuance.
  • Tracks and optimizes room rates automatically based on occupancy and market demand trends.
  • Allows detailed booking notes for each guest to enhance personalized customer experiences.
  • Supports multi-channel integration including OTAs, booking engines, and POS systems.
Cons
  • High self-hosting costs make it expensive for small hotels and independent operators.
  • Software stability issues can cause errors in booking synchronization across channels.
  • Some users report difficulty with software updates causing operational disruptions.
  • Limited advanced reporting features compared to competitors in analytics depth.
  • User interface can be unintuitive, requiring a learning curve for new staff members.

Features

Key features

Reservation & booking calendar

Manage all hotel bookings with a clear interactive schedule.

Guest management

Track guest details, history, and preferences for personalized service.

Invoicing & billing

Generate invoices automatically based on reservations and services.

OTA & channel manager sync

Automatically update rates and availability across OTAs.

Online booking engine

Allow direct reservations on your website without third-party platforms.

Mobile app access

Manage reservations remotely from any mobile device anytime.

Digital registration cards

Speed up check-in process safely using Android and iOS devices.

Reporting & analytics

Access detailed reports on occupancy, revenue, and performance.

Additional features

Reservation & booking calendar

Manage all hotel bookings with a clear interactive schedule.

Guest management

Track guest details, history, and preferences for personalized service.

Invoicing & billing

Generate invoices automatically based on reservations and services.

OTA & channel manager sync

Automatically update rates and availability across OTAs.

Online booking engine

Allow direct reservations on your website without third-party platforms.

Mobile app access

Manage reservations remotely from any mobile device anytime.

Digital registration cards

Speed up check-in process safely using Android and iOS devices.

Reporting & analytics

Access detailed reports on occupancy, revenue, and performance.

Apartment owners module

Automate management of settlements and reservations for apartments.

Housekeeping & hotel clean app

Highlight rooms needing cleaning and communicate with staff.

Parking management

Track and manage availability of hotel parking spaces effectively.

SPA & wellness module

Manage employees and bookings for wellness services efficiently.

SMS marketing via SMSAPI

Automate guest communication with reservation-based messages.

POS system integration

Sync guest restaurant orders and payments with POSbistro.

Door access control

Manage electronic access cards and ensure guest privacy.

Resources module

Optimize room assignments based on type automatically.

Self-check-in kiosks

Allow guests to safely complete check-in with Sezam24 kiosks.

Long-term rental management

Manage deposits, invoices, and rent for long-term stays.

Credit card payments via Espago

Accept card payments without needing a terminal.

KWHotel Desktop

Full-featured desktop version for hotel management.

KWHotel Web

Access PMS from anywhere via web browser for remote management.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
5
Interface languages
9
Billing currencies

Interface languages

EnglishPolishGermanGreekPolish

Billing currencies

🇦🇺AUD🇧🇷BRL🇨🇦CAD🇨🇳CNY🇪🇺EUR🇬🇧GBP🇯🇵JPY🇲🇽MXN🇺🇸USD

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