About Kydos
Kydos is an online reputation management software that helps businesses collect, manage, and leverage customer reviews.
Kydos is an online reputation management software designed for businesses to improve their online presence by actively managing customer reviews. The platform focuses on simplifying the process of gathering feedback by allowing users to send review requests via both email and text. Key features include support for multiple review platforms, customizable messaging, and unlimited user seats, making it scalable for teams of any size. It also offers several strategic modes for collecting reviews, such as filtering negative feedback for internal review while encouraging positive reviews on public sites. The software is built to be franchise-friendly, supporting multiple locations. Kydos does not publish pricing, requiring interested businesses to request a demo for more information. It serves various industries, including automotive, healthcare, and legal services.
Pros & Cons
- Allows sending review requests via both email and text, meeting customers where they are.
- Provides unlimited user seats, which is cost-effective for larger teams.
- Supports multiple locations and franchises within a single account.
- Offers different modes to strategically manage and filter customer feedback.
- Enables customization of review requests with company branding.
- Pricing is not publicly available and requires contacting the company for a demo.
- The website does not list any specific software integrations.
- No free trial is mentioned; evaluation is only possible through a guided demo.
Features
Key features
Send review requests to customers via email and text messages to increase feedback volume.
Collects and manages reviews from any online platform, including Google, Glassdoor, and industry-specific sites.
Offers modes to capture negative feedback internally while directing positive reviewers to public platforms.
Allows businesses to customize review request messages and include their logo for a branded experience.
Franchise-friendly platform that supports multiple business locations or departments under one system.
Provides unlimited user accounts for team members to send review requests at no extra cost.
Additional features
Control team member access to specific features with different permission levels.
Presents customers with a choice of several review platforms to leave their feedback on.
Gathers internal feedback through a survey before prompting for a public review.
Directly asks customers if they are willing to leave a review and routes them accordingly.
Pricing
Countries & Languages
Interface languages
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About Kydos
Kydos is an online reputation management software that helps businesses collect, manage, and leverage customer reviews.
Kydos Details
Kydos's In-App Market Place
Does Kydos have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Pros & Cons
- Allows sending review requests via both email and text, meeting customers where they are.
- Provides unlimited user seats, which is cost-effective for larger teams.
- Supports multiple locations and franchises within a single account.
- Offers different modes to strategically manage and filter customer feedback.
- Enables customization of review requests with company branding.
- Pricing is not publicly available and requires contacting the company for a demo.
- The website does not list any specific software integrations.
- No free trial is mentioned; evaluation is only possible through a guided demo.
Kydos's Support Options
Contact
225-663-8210Kydos's Alternatives
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