Lab Event logo

Lab Event

by Lab Event · Since 2019
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ActiveAvailable globallyCloud
Quick facts
VendorLab Event
Year launched2019
StatusActive
Location129 rue Aristide Briand 92300 Levallois-Perret France
Countries servedGlobal
Languages2
Integrations1+
Free tier
Free trialYES
Contact salesYES

About Lab Event

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Lab Event is a comprehensive and specialized CRM and ERP solution specifically designed to address the intricate and fast-paced demands of the event industry. Unlike generic CRM platforms that require extensive customization to align with event-specific workflows, Lab Event is purpose-built for professionals such as event venue operators, agencies, congress organizers, seminar hotels, and team-building agencies. Its core mission is to digitize, simplify, and streamline the operational flow of event management, providing users with a centralized system to oversee everything from initial client engagement to final invoicing. One of Lab Event’s most prominent strengths is its integration of all critical functionalities into a single cloud-based platform, eliminating the need for multiple disconnected tools and enabling seamless team collaboration across various departments and locations. Users can manage sales pipelines, track incoming client requests, generate quotations, organize events, and handle invoicing with efficiency and consistency. The platform not only consolidates data into a centralized database but also offers a visually ergonomic pipeline interface, allowing professionals to manage prospects and opportunities with a drag-and-drop simplicity that enhances workflow visibility and decision-making.

Pros & Cons

What users like
  • +Well-structured and thoughtfully designed software, particularly for billing
  • +Comprehensive event management features, linking places and products seamlessly
  • +Strong customer follow-up tools, simplifying tracking and interactions
  • +Fast, simple, and ergonomic interface, making event organization efficient
  • +Optimizes workflow, saving time in managing customer relations and event logistics
What users flag
  • No ability to request a quote from the product page, limiting quick pricing access
  • Event duration flexibility could be improved, based on user preferences
  • Software may feel overwhelming at first, though users quickly adapt

Features

Key features

Event-Specific CRM/ERP
Lab Event offers a combined CRM and ERP system specifically designed for the event industry, managing everything from initial briefing to invoicing within a single platform.
Venue and Agency Focused Solutions
The software provides tailored solutions for various event professionals, including event venues, agencies, convention centers, and seminar hotels, addressing their unique workflows.
Streamlined Sales Pipeline Management
The platform offers an ergonomic "pipeline" view for comprehensive tracking of incoming requests, prospecting efforts, and to-do tasks, aiming to improve conversion rates.
Collaborative Cloud-Based Platform
Being cloud-based, Lab Event facilitates teamwork and remote collaboration on client projects, optimizing communication between different service departments.
Simplified Event Production Tools
The software includes features to simplify the often complex process of event production, though specific details are not provided.
Integrated Quoting and Invoicing
Lab Event streamlines the financial aspects of event management by providing tools for creating quotes and invoices within the same system.

Additional features

No. 1 software for event professionals
Claims to be the leading software solution for the event industry. This positions it as a top choice.
Digitize and structure your work to save 1 to 2 hours per day per employee
Highlights the efficiency gains for users. This emphasizes time-saving benefits.
ERP/CRM from the briefing to the invoicing
Offers a comprehensive system covering the entire event lifecycle. This showcases its end-to-end management capabilities.
Respond better and faster to requests
Aims to improve responsiveness to client inquiries. This focuses on enhanced customer service.
Simplify event production
Provides tools to make the planning and execution of events easier. This highlights operational efficiency.
Make invoicing easier
Streamlines the billing process for event services. This focuses on financial management.
Build Customer Loyalty
Aims to help event professionals foster long-term client relationships. This emphasizes customer relationship management.
Tool totally dedicated to your job as an event organizer
Emphasizes its specialization for the event industry. This highlights its niche focus.
Lieu évènementiel (Event Venue)
Tailored solutions for managing event spaces. This indicates specific features for venues.
Congrès (Congress)
Features designed for managing conferences and conventions. This shows support for large-scale events.
Agence (Agency)
Solutions specifically for event planning agencies. This caters to event management companies.
Venue Finder
Possibly a feature to help source or manage event locations. This suggests venue management tools.
Hôtel séminaire (Seminar Hotel)
Features designed for hotels hosting seminars and meetings. This indicates solutions for hospitality venues.
Toutes vos données au même endroit (All your data in one place)
Centralizes all event-related information. This highlights data consolidation.
Un seul outil pour voir les demandes, les traiter et gérer l’aspect devis/facture (A single tool to view requests, process them and manage the quote/invoice aspect)
Integrates key workflows from initial inquiry to billing. This emphasizes workflow integration.
Améliorez votre taux de transformation (Improve your conversion rate)
Aims to help users turn inquiries into confirmed bookings. This focuses on sales effectiveness.
Un suivi complet des demandes entrantes, de la prospection, des taches à faire… avec une vue ergonomique ‘pipeline” (Complete tracking of incoming requests, prospecting, to-do tasks... with an ergonomic 'pipeline' view)
Offers a visual way to manage the sales process. This highlights sales pipeline management.
Travaillez en équipes et à distance sur les dossiers clients (Work in teams and remotely on client files)
Facilitates collaboration among team members regardless of location. This emphasizes team collaboration.
Notre CRM est dans le cloud 🙂 et optimise le travail en équipe et la communication entre service (Our CRM is in the cloud
) and optimizes teamwork and communication between departments): Highlights the cloud-based nature and its benefits for team communication. This emphasizes cloud accessibility.
Pilotez mieux votre activité (Better manage your activity)
Aims to provide better control and oversight of business operations. This focuses on improved management.
Vous avez une vision consolidée des affaires, des taches, du travail de chacun et bien sûr de belles statistiques 🙂 (You have a consolidated view of business, tasks, everyone's work and of course beautiful statistics
)): Offers comprehensive insights into performance and workload. This highlights reporting and analytics.
Créé par des pros de l’événementiel… pour les pros de l’événementiel ! (Created by event pros... for event pros!)
Emphasizes the industry-specific expertise behind the software. This suggests a deep understanding of user needs.
Logiciel Gestion d’événement (Event Management Software)
Core functionality for planning and executing events. This is a primary feature category.
CRM (gestion relation client) événementiel (Event CRM (customer relationship management))
Customer relationship management tailored for the event industry. This highlights customer focus.
ERP (Progiciel gestion intégré) événementiel (Event ERP (Integrated Management Software))
Enterprise resource planning designed for event businesses. This indicates comprehensive business management.
Logiciel devis et factures événementiel (Event quote and invoice software)
Tools for creating and managing financial documents for events. This focuses on financial management.
Logiciel de Présentation commerciale pour l’événementiel (Commercial Presentation Software for Events)
Features to create compelling sales presentations for event services. This highlights sales enablement.
Dédié aux professionnels de l’événementiel (Dedicated to event professionals)
Reaffirms its industry-specific focus. This emphasizes its niche.
Agences événementielles (Event Agencies)
Tailored solutions for event planning companies. This indicates a specific target user group.
Convention bureau et Congrès (Convention Bureau and Congress)
Features for managing convention centers and congresses. This shows support for large-scale events.
Hôtels & Meetings en France (Hotels & Meetings in France)
Solutions for hotels hosting meetings and events, specific to the French market mentioned. This indicates a geographic focus in the example.
Les lieux événementiels (Event Venues)
Solutions designed for managing event spaces. This highlights a key user segment.
Outil de gestion clients et évènements pour les lieux évènementiels (Customer and event management tool for event venues)
Specifically for managing clients and events at venues. This emphasizes venue-specific CRM and event management.
Permet aux espaces événementiels de mieux gérer leurs ventes (CRM) et leur relation client, tout en optimisant l’occupation des espaces (Allows event spaces to better manage their sales (CRM) and their customer relationship, while optimizing space occupancy)
Focuses on sales management and venue utilization for event spaces. This highlights venue-specific benefits.
Il permet de faire la prise de brief en ligne, de l’affecter à un client ou prospect, de gérer l’agenda d’occupation des salles, de faire les devis et factures selon les modèles… (It allows online briefing, assigning it to a client or prospect, managing the room occupancy schedule, creating quotes and invoices according to templates...)
Lists specific functionalities for venues. This provides concrete examples of features.
Logiciel de gestion CRM et ERP dédié aux agences évènementielles (CRM and ERP management software dedicated to event agencies)
Specifically for managing client relationships and resources for event agencies. This highlights agency-specific CRM and ERP.
CRM et ERP dédié aux métiers de l’événementiel et du MICE (CRM and ERP dedicated to the event and MICE (Meetings, Incentives, Conferences and Exhibitions) sectors)
Reaffirms its focus on the broader event and MICE industries. This emphasizes its industry specialization.
Fonctionnalités (Features)
General link to the platform's capabilities. This allows users to explore all features.
CRM
Vente et relation client (CRM: Sales and customer relationship): Core CRM features for managing sales and customer interactions. This is a primary feature category.
Organisation et gestion d'événement (Event organization and management)
Tools for planning and executing events. This is a primary feature category.
Proposition commerciale (Commercial proposal)
Features for creating and managing sales proposals. This highlights sales enablement.
Finance
Tools for managing the financial aspects of events. This is a primary feature category.
Données et analyses (Data and analysis)
Reporting and analytics features for gaining insights. This highlights business intelligence capabilities.
Intégrations (Integrations)
Ability to connect with other software platforms. This promotes a connected ecosystem.
Solution par métier (Solution by profession)
Tailored solutions for different roles within the event industry (listed earlier). This emphasizes industry-specific offerings.
Qui sommes nous ? (Who are we?)
Information about the company. This provides context and builds trust.
Rejoignez nous (Join us)
Careers information. This is for recruitment.
Nos Partenaires (Our Partners)
Information about the company's collaborations. This shows their network.
Nos références clients (Our client references)
Testimonials and case studies. This provides social proof.
Prestataires
référencez-vous ! (Service providers: list yourself!): Opportunity for event vendors to be listed. This expands their ecosystem.
Services sur mesure (Custom services)
Offering tailored solutions beyond the standard software. This highlights flexibility.
Parrainage (Referral program)
Incentives for recommending the software. This encourages user advocacy.
Ressources (Resources)
Section for learning materials and support. This aids in user learning and troubleshooting.
Nos Vidéos (Our Videos)
Video content related to the software. This caters to visual learners.
FAQ (Frequently Asked Questions)
Common questions and answers. This provides quick solutions to common issues.
Blog & Actus (Blog & News)
Updates and insights related to the software and the event industry. This keeps users informed.
Selection de prestataires évènementiels (Selection of event service providers)
Curated list of event vendors. This expands their ecosystem.
Étude du secteur événementiel post Covid 19 (Study of the post-Covid 19 event sector)
Industry-specific research. This provides valuable insights.
Revue de presse (Press review)
Media coverage of the company. This builds credibility.
Nos Webinars (Our Webinars)
Online seminars and presentations. This offers educational content.
Solutions à vos problématiques métiers (Solutions to your business problems)
Content addressing specific pain points in the event industry. This highlights their understanding of user needs.
Contact & Démo (Contact & Demo)
Ways to get in touch and request a demonstration. This facilitates engagement.
Demande de démo (Request a demo)
Form to request a software demonstration. This encourages user engagement.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
1
Billing currencies

Interface languages

EnglishFrench

Billing currencies

🇪🇺EUR

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