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Laserfiche

by Laserfiche · Since 1976
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorLaserfiche
Year launched1976
StatusActive
LocationLaserfiche Corporate Headquarters 3443 Long Beach Blvd., Long Beach, California 90807, USA
Countries servedGlobal
Languages7
Integrations
Free tier
Free trial
Contact salesYES

About Laserfiche

Laserfiche is a document management and process automation platform from Laserfiche that helps organizations manage their information effectively. It combines artificial intelligence, document & records management, and workflow automation so users can simplify processes and gain insights from their data. This platform supports data capture and information governance, allowing businesses to maintain compliance while improving efficiency. Laserfiche provides a comprehensive solution that integrates various aspects of document management into one platform, enabling users to access critical information quickly and accurately. Key capabilities: artificial intelligence document & records management data capture workflow automation information governance Best for: organizations that need to manage documents and automate processes efficiently.

Laserfiche by Laserfiche is a premier document management software that has established itself as a leader in streamlining and automating document-centric workflows. With a robust suite of features designed to capture, manage, and secure documents efficiently, it caters to organizations across a broad spectrum of industries, including government, healthcare, education, and financial services. By addressing key challenges such as document retrieval, workflow automation, and data security, Laserfiche empowers organizations to improve productivity and reduce operational inefficiencies. One of the standout aspects of Laserfiche is its user-friendly interface, which simplifies navigation and ensures users can access key functionalities with ease. The clean and well-organized dashboard is complemented by customizable layouts and drag-and-drop functionality, allowing users to tailor their workspace to meet specific operational needs. For professionals on the move, Laserfiche’s mobile app ensures seamless access to documents, making it easier to manage workflows from virtually anywhere. These features not only enhance usability but also foster greater adoption across teams with varying levels of technical expertise.

Pros & Cons

What users like
  • +• Efficiently automates document workflows and approvals, saving time.
  • +• Provides secure and organized document storage with easy search capabilities.
  • +• User-friendly interface with customizable templates for streamlined organization.
  • +• Facilitates team collaboration and simplifies access to documents.
  • +• Offers a cloud-based option for easy scanning and data upload.
What users flag
  • • Onboarding and learning the system can be challenging for some users.
  • • Search function may be inconsistent with different spellings or terms.
  • • Document sharing features are limited and unreliable.
  • • Setting up workflows can be complex and may require external assistance.
  • • Some processes still require manual input, hindering full automation.

Features

Key features

1. Document Management
Recognized as a Leader in the 2024 Gartner Magic Quadrant™ for Document Management, indicating strong capabilities in this area.
2. Industry Versatility
Serves a wide range of industries, including government, financial services, education, healthcare, and more.
3. Departmental Breadth
Offers solutions for various departments like Accounting, HR, Legal, Sales, Operations, etc.
4. Global Reach
Supports multiple languages and has a presence in numerous countries worldwide.
5. Empower Conference
Hosts an annual conference, "Empower," for users and partners.
6. Resource Rich
Provides various resources like eBooks, guides, videos, and customer stories.

Additional features

1. Document Capture
Methods to bring paper documents into the system (scanning) or import digital documents from various sources.
2. Document Storage
A secure, centralized repository where documents are stored digitally, often with metadata for organization and searchability.
3. Document Retrieval
Powerful search capabilities to quickly find documents using keywords, metadata, or even full-text search.
4. Version Control
Tracks changes made to documents, allowing users to revert to previous versions if needed.
5. Search
Robust search functionality, possibly including full-text, metadata-based, and advanced search options.
6. Collaboration
Features that enable multiple users to work on documents together, often with audit trails and access controls.
7. Security
Features to control access to documents, ensuring only authorized users can view or edit them.
8. Workflow Automation
Automates the flow of documents and tasks between people and systems, reducing manual intervention.
9. Form Creation
Allows users to design digital forms to collect information, replacing paper-based forms.
10. Process Optimization
Tools to analyze and improve business processes, making them more efficient.
11. Business Rules
Automation of decision-making within a workflow based on pre-defined criteria.
12. Integration
The ability to connect with other business applications to trigger or be triggered by events in those systems.
13. OCR (Optical Character Recognition)
Converts images of text (from scanned documents) into machine-readable text.
14. Data Extraction
Automatically identifies and extracts specific data points from documents (e.g., invoice numbers, dates, amounts).
15. Automated Document Classification
Uses AI or machine learning to categorize documents automatically based on their content.
16. Retention Schedules
Define how long different types of documents need to be kept.
17. Disposition
Automate the process of deleting or archiving documents when they reach the end of their retention period.
18. Legal Holds
Place holds on documents that might be relevant to legal proceedings, preventing them from being deleted.
19. Auditing
Track all actions performed on records for compliance and accountability.
20. Content Services Platforms
This is a broader category than just document management. It encompasses the management of all types of content, not just documents.
21. Compliance
Features specifically designed to help organizations comply with industry regulations or legal requirements.
22. Audit Trails
Detailed logs of all actions performed on documents, providing accountability and evidence of compliance.
23. Access Controls
Granular control over who can access what documents and what actions they can perform.
24. Reporting
Generate reports on document access, changes, and other activities for compliance audits.
25. Secure Links
Sharing documents via secure links rather than email attachments for better security.
26. Access Permissions
Granting specific permissions (view, edit, download) to different users or groups when sharing.
27. Audit Trails
Tracking who accessed and what actions were performed on shared documents.
28. Collaboration Tools
Features like commenting, annotations, and co-authoring within the platform.
29. e-Forms
Creation and management of electronic forms, replacing paper forms.
30. Digital Signatures
Integration with digital signature providers to capture legally binding signatures on electronic documents.
31. Workflow Integration
Ability to route e-forms for approval and capture signatures as part of a larger workflow.
32. Mobile Apps
Dedicated mobile apps for iOS and Android devices, allowing users to access and manage documents on the go.
33. Offline Access
Ability to download documents for offline viewing and editing, then sync changes later.
34. Mobile Capture
Using a mobile device's camera to scan and upload documents directly into the system.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
7
Interface languages
8
Billing currencies

Interface languages

EnglishFrenchGermanSpanishChinese (Simplified)JapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR

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