Lean Hotel System logo

Lean Hotel System

by Chapp Solutions · Since 2013
No reviews yet
Active1+ countries
Quick facts
VendorChapp Solutions
Year launched2013
StatusActive
LocationLas Palmas de Gran Canaria, Las Palmas 35017, ES
Countries served1+
Languages6
Integrations17+
Free tier
Free trial
Contact sales

About Lean Hotel System

Lean Hotel System is a property management software from Lean Software that supports hotel operations. It includes features such as reservation management, guest check-in/check-out, and invoicing so hotels can manage their daily tasks efficiently. The system is designed to improve the guest use and help staff simplify operations. With comprehensive reporting tools, users can analyze performance and make informed decisions. Lean Hotel System also offers integration with various third-party services, providing flexibility in managing additional services like payments and marketing. Key capabilities: reservation management guest check-in/check-out invoicing reporting tools third-party integration Best for: hotel staff that need to manage daily operations and improve guest services.

Lean Hotel System is the "Tesla" of PMS platforms—it is sleek, highly automated, and built for speed. It is specifically designed for modern hoteliers who are tired of bloated, slow legacy software. By stripping away "superfluous" functions and automating the "boring" parts of hotel management (like night audits and passport entry), it allows staff to act as hosts rather than data-entry clerks. It is a top-tier choice for boutique hotels and regional chains that want to modernize their guest journey through kiosks and mobile apps.

Pros & Cons

What users like
  • +Managers can run the entire hotel from a smartphone
  • +Superior guest profile sharing makes it excellent for hotel groups.
  • +Intuitive enough that staff require almost zero prior training.
What users flag
  • Some niche hotel needs might require workarounds.
  • Requires a sales interaction to get a baseline cost.

Features

Key features

Process Automation
Focuses on automating routine tasks like payments and night audits, claiming to complete processes 60% faster than standard systems.
100% Cloud-Native
Accessible from any device (Desktop, Tablet, Mobile) with no local installation required.
Multi-Property Management
Centralized database allowing for a single view of an entire hotel chain with shared guest profiles.
POK Self-Check-in
A kiosk-based solution that allows guests to check in/out in as little as 30 seconds.
Automated Night Audit
Streamlines the daily closing process into a one-click operation taking less than 10 seconds.

Additional features

Reservation Lifecycle
Visual panel to track every stage of a booking from creation to check-out.
Channel Manager Sync
Integrated distribution to major OTAs (Airbnb, Booking.com, etc.).
Custom Automation Rules
Allows users to create specific rules for bookings, groups, and payments.
Integrated ID/Passport Scanner
Low-cost scanning that populates guest data in seconds to eliminate manual entry.
Direct Billing
Manage accounts for companies and travel agencies with automated invoicing.
Digital Registration
Supports digital signatures on mobile devices to satisfy data protection laws (GDPR).
Dynamic Reports
Fully customizable reporting with the ability to schedule and automate email delivery.
Credit Card Tokenization
Secure handling of payments with automatic validation and tokenization (PCI compliant).
Housekeeping Management
Real-time updates on room status, minibar charges, and maintenance documentation via photo.
Centralized CRM
Shared guest history across all properties in a chain to prevent duplicate profiles.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
6
Interface languages
1
Billing currencies

Available in

Spain

Interface languages

EnglishSpanishFrenchGermanItalianPortuguese

Billing currencies

🇺🇸USD

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