Lieferando logo

Lieferando

by Lieferando
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ActiveAvailable globallyCloud
Quick facts
VendorLieferando
Year launched
StatusActive
LocationLieferando 2 Willy-Brandt-Platz 50679 Cologne Germany
Countries servedGlobal
Languages2
Integrations2+
Free tier
Free trial
Contact salesYES

About Lieferando

Lieferando is a food delivery platform from Lieferando that connects users with local restaurants. It provides a variety of features such as menu browsing, order tracking, and secure payment options so customers can easily place and manage their food orders. The platform allows users to view restaurant ratings and reviews to make informed dining choices. With a user-friendly interface, customers can quickly find their favorite cuisines and enjoy their meals delivered to their doorsteps. Key capabilities: menu browsing order tracking secure payment options restaurant ratings customer reviews Best for: consumers that need convenient food delivery services.

Lieferando is a comprehensive online food delivery and ordering platform that connects consumers with restaurants, grocery stores, and other local businesses, offering a seamless experience for ordering food and other items online. The platform operates across multiple countries under the Just Eat Takeaway group, including Germany, Austria, the Netherlands, and Switzerland, providing access to over 35,000 restaurants and stores. Users can search for dishes, businesses, or cuisines, place orders for delivery or pickup, and track their orders in real-time via the website or mobile app. Lieferando also offers loyalty programs, promotions, and discounts to enhance customer engagement, while ensuring price transparency with its price guarantee. The system provides businesses with tools to list their restaurants or stores, manage orders efficiently, and reach a wider customer base through online channels. For couriers, Lieferando offers a flexible work platform to deliver orders and earn income. The platform emphasizes excellent service, authentic user reviews, and multi-device compatibility, ensuring that customers can order anytime, anywhere.

Pros & Cons

What users like
  • +Offers wide variety of restaurants and shops for greater user choice.
  • +Real-time order tracking enhances customer experience and improves satisfaction rates.
  • +Flexible payment methods provide convenience and ease for platform users.
  • +Loyalty and reward programs encourage repeat usage and customer retention.
  • +Easy platform helps businesses increase online visibility and reach new customers.
What users flag
  • Service quality may depend on availability of local courier providers.
  • Customer support response times may differ across various geographic regions.
  • Limited customization options compared to dedicated software for individual businesses.
  • Mobile app may occasionally experience performance issues affecting user experience.

Features

Key features

Extensive Restaurant Network – Access over 35,000 restaurants and shops for delivery or collection.
User-Friendly Ordering Process – Simple search, order, and payment system via website or mobile app.
Real-Time Order Tracking – Track delivery progress and receive notifications about your order.
Flexible Payment Options – Pay online or with cash at delivery for convenience and security.
Loyalty Programs – Earn stamps, promotions, and discounts to encourage repeat orders.
Multi-Device Support – Compatible with smartphones, tablets, and desktop devices.
Business Listing & Management – Restaurants can list their business, manage orders, and reach new customers.

Additional features

Order for Delivery or Collection – Choose between home delivery or in-store pickup based on preference.
Search by Cuisine or Item – Easily locate desired dishes, restaurants, or stores using the search function.
Real-Time Notifications – Receive live updates about your order status and delivery progress.
Loyalty and Rewards System – Collect stamps, receive discounts, and stay updated on promotions.
Price Guarantee – Ensures you pay the same price online as you would in-store.
Mobile App Integration – Place and track orders conveniently on iOS and Android devices.
Restaurant & Shop Reviews – View authentic customer reviews to make informed choices.
Courier Platform – Provides flexible earning opportunities for delivery personnel.
Multi-Country Operation – Operates in multiple countries including Germany, Austria, the Netherlands, and Switzerland.
Business Promotion Tools – Restaurants can join the platform as affiliates and leverage marketing and visibility features.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
2
Billing currencies

Interface languages

EnglishGerman

Billing currencies

🇪🇺EUR🇬🇧GBP

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