About Life Events
Life Events is a cremation and burial management software from Datawing that supports various bereavement services, including pet cremations and burials. It provides self-service, mobile applications, and multilingual options so users can access services in their preferred language. Life Events allows for easy registration and login, ensuring that all users can manage their needs efficiently. The mobile apps offer flexibility, enabling users to handle arrangements on the go. Key capabilities: self-service mobile applications multilingual support registration/login customer assistance Best for: funeral homes and bereavement service providers that need to manage cremation and burial processes effectively.
Life Events by Datawing is a highly comprehensive, affordable, and robust SaaS solution designed to be the end-to-end digital administration system for the entire bereavement services industry (human and pet, cemetery, and crematorium). Its greatest strengths are its "game-changing" resource and diary management and its 24/7 self-service portal, which collectively automate financial tasks, booking, and customer inquiries, dramatically empowering staff and reducing errors. With transparent pricing starting as low as £75/month for unlimited users (in the Pro tier), it offers exceptional value. Life Events is the ideal choice for bereavement service providers (especially in the UK) who need a highly configurable, full-featured system that centralizes logistics, finance, and record-keeping, even for complex pet cremation operations, provided they are prepared for the initial setup and training investment.
Pros & Cons
- +Offers dedicated mobile apps for logistics and tracking
- +Provides automated, comprehensive financial management
- +Manages all facets of the bereavement industry
- +The public and funeral director self-service portal reduces staff administrative load and improves customer convenience.
- −Initial setup and tailored deployment often require paid consulting/configuration services from Datawing.
- −Comprehensive on-site training is billed at a daily rate
- −The primary compliance and design focus is the UK market
Features
Key features
- Game-Changing Diary and Resource Management
- Provides a powerful scheduling engine that manages all resources and deskills the booking process, ensuring the service can always be fulfilled without overstretching capacity.
- Comprehensive Self-Service Portal
- 24/7 public-facing portal that allows funeral directors or the public to handle tasks like booking services, making payments, applying for permits, renewing contracts, and purchasing memorials, drastically reducing staff workload.
- End-to-End Financial Automation
- Comprehensive facilities for invoicing, payment processing, receipting, banking, and financial reporting all from one platform, often with automated reverse processing for cancellations and refunds.
- Specialized Pet Bereavement Management
- Offers dedicated modules for pet collections, animal notification (from vets), unique tracking via QR codes, and detailed management of pet cremations and memorial ordering.
- Workflow and Document Automation
- Automates the production of necessary legal documents and contracts, bulk email sending, and database updates, ensuring compliance and reducing manual errors with features like electronic signing.
Additional features
- Diary and Resource Management
- Centralized booking and scheduling for all assets and services.
- Customer Management (CRM)
- Track all interactions and provisions of service to customers, funeral directors, and contractors.
- Financial Management
- Invoicing, receipting, payment processing, banking, and detailed financial reporting.
- Statistics and Reporting
- Generate cross-tab analysis, charts, and exports for data-driven decision-making.
- Document Management
- Securely store documents, images, and electronically signed forms with full audit logs.
- Workflow Automation
- Automate document production, emails, and database updates based on process stages.
- Plot and Grave Management
- Detailed record-keeping for burial plots, contracts, and plot ownership renewals.
- Online Shop
- Module for making stand-alone sales of urns, memorials, and other products via the website.
- Shipping and Delivery Tracking
- Integrates with shipping providers (e.g., ShipStation) to track the delivery of remains, urns, and memorials.
- Mobile Applications
- Dedicated apps for mortuary tracking, animal tracking (with QR codes), and asset risk inspection.
- Form Capture and Data Enrichment
- Uses OCR and AI to extract and enrich data from forms and merge it into existing records.
- Memorial Ordering and Renewal
- Manage the complete process of ordering memorials and tracking scheme contract renewals.
Pricing
Monthly plans
Pro Small
GBP 75
Countries & Languages
Available in
Interface languages
Billing currencies
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About Life Events
Life Events is a cremation and burial management software from Datawing that supports various bereavement services, including pet cremations and burials. It provides self-service, mobile applications, and multilingual options so users can access services in their preferred language. Life Events allows for easy registration and login, ensuring that all users can manage their needs efficiently. The mobile apps offer flexibility, enabling users to handle arrangements on the go. Key capabilities: self-service mobile applications multilingual support registration/login customer assistance Best for: funeral homes and bereavement service providers that need to manage cremation and burial processes effectively.
Life Events Details
Life Events's In-App Market Place
Does Life Events have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Pro Small
GBP 75
Accepted Payment Currencies
GBP (£)
Pros & Cons
- Offers dedicated mobile apps for logistics and tracking
- Provides automated, comprehensive financial management
- Manages all facets of the bereavement industry
- The public and funeral director self-service portal reduces staff administrative load and improves customer convenience.
- Initial setup and tailored deployment often require paid consulting/configuration services from Datawing.
- Comprehensive on-site training is billed at a daily rate
- The primary compliance and design focus is the UK market
Life Events's Support Options
Contact
+441273782227Life Events's Alternatives
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SBConnect™ is a communication software from Sympathy Brands, LLC that supports real-time messaging and connection…
MemorialSoft
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