LightCat logo

LightCat

0(0 reviews)
Software Status:N/A

About LightCat

LightCat is a customer support software from UVdesk that helps manage support tickets efficiently. It provides features such as ticket management, automated responses, and reporting tools so businesses can improve response times and customer satisfaction. LightCat is designed to handle multiple customer inquiries simultaneously, allowing support teams to prioritize effectively. It also integrates with various third-party applications, enabling a centralized support use. Key capabilities: ticket tracking automation tools reporting analytics third-party integrations multi-channel support Best for: businesses that need comprehensive customer support solutions.

LightCat Details

Vendor
UVdesk
Year Launched
Location
UVdesk, 8th Floor, A-81, Sector 4, Noida, Uttar Pradesh 201301, India
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, Arabic, Hindi.
Users
Administrators, Project Managers, Developers, Quality Assurance Engineers, Designers, Customer Support Teams, Sales Teams.
Industries Served
Healthcare, Education, Finance, Retail, Technology
Tags
Bug Tracking, Issue Tracking, Kanban Tools, Task Management, Remote Work, Product Management, Product Roadmap

LightCat's In-App Market Place

Does LightCat have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

12

Mini Apps

1. LightCat Chrome Extension - Allows users to access and manage their LightCat workspace directly from their Chrome browser.

2. LightCat Slack Integration - Enables users to receive notifications and updates from their LightCat workspace directly within Slack.

3. LightCat Trello Integration - Integrates LightCat with Trello

allowing for seamless collaboration between the two platforms.

4. LightCat Jira Integration - Connects LightCat with Jira

enabling users to link issues and tasks between the two tools.

5. LightCat Asana Integration - Integrates LightCat with Asana

providing users with a unified workspace for project management.

6. LightCat Google Calendar Integration - Syncs LightCat with Google Calendar

enabling users to schedule tasks and deadlines more efficiently.

7. LightCat GitHub Integration - Connects LightCat with GitHub

allowing for easy tracking of code changes and issue resolutions.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf, (Chf), Cny (¥), Inr (₹), Rub (₽), Brl (R$), Mxn ($)

Pros & Cons

  • Streamlined bug tracking process for efficient issue resolution
  • Integrated Kanban tools for visual project management
  • Task management features for organizing and prioritizing work
  • Support for remote work collaboration
  • Enhanced product management capabilities
  • Detailed product roadmap planning for strategic decision-making
  • Limited customization options for task boards and workflows
  • Lack of integrations with popular project management tools
  • Steep learning curve for beginners
  • Limited reporting and analytics features
  • Inconsistent performance and occasional glitches
  • Lack of advanced features compared to competitors

LightCat's Support Options

LightCat's Alternatives