About Lime CRM
Lime CRM is a customer relationship management software from Lime Technologies that supports business growth. It combines product news, webinars, and articles, and includes integrations so users can access a variety of resources for effective customer management. The platform provides tools that help businesses create positive experiences for their customers and gain valuable insights. Lime CRM also offers a trial option for new users to assess its features. Key capabilities: product news webinars articles integrations trial option Best for: businesses that need a comprehensive CRM solution to manage customer relationships effectively.
Lime CRM by Lime Technologies is a dynamic and versatile CRM software solution designed for medium and large enterprises across various industries such as utilities, real estate, wholesale, consultancy, construction, membership organizations, and machinery. The primary purpose of Lime CRM is to help businesses streamline customer relationship management, enhance productivity, and improve overall sales performance. With a wide array of features, integrations, and deployment options, Lime CRM aims to provide a comprehensive solution for businesses looking to centralize their customer data, automate workflows, and gain actionable insights. Lime CRM’s user interface is sleek, organized, and highly customizable. The software is designed to accommodate users of varying technical expertise, making it user-friendly and accessible. The layout is intuitive, with clearly labeled menus and an organized dashboard that allows users to access critical functions like contact management, sales tracking, and reporting without confusion. The ability to customize the interface according to specific business needs is a significant advantage, as it ensures that users can tailor the platform to match their workflow.
Pros & Cons
- Ease of Use: Generally considered easy to use and set up.
- Customization: Highly versatile and customizable to fit specific needs.
- Customer Service: Good customer service and support.
- Functionality: Offers good CRM functions, including invoicing capabilities.
- Mobile Access: Mobile function works well.
- Integrations: Integrations with other IT systems, such as Gmail and HubSpot.
- Reporting: Ability to generate reports in various formats.
- Control: Provides control over products and customer connections.
- Instability: Application can sometimes be unstable.
- Login Issues: Some users experience problems with logging in, especially after updates.
- Administration Tool: Admin views can be difficult, with challenges in adding new fields and options.
- Team/Group Connections: Some problems when connecting teams or groups of people to projects.
- Web Version Limitations: Not all functions from the desktop version are yet available in the web version.
Features
Key features
Industry-tailored CRM for the entire customer journey.
Tools for managing the sales process efficiently.
Live chat and customer messaging software.
Versatile and customizable to fit industry-specific workflows.
Integrations with other software.
Marketing automation.
Data-driven decision making.
Additional features
Customizable CRM that supports the entire customer journey and adapts to various industry-specific workflows.
Facilitates seamless collaboration between departments, ensuring all teams work together around customer data and insights.
Efficiently stores, manages, and analyzes customer data for better insights, allowing for personalized service and targeted actions.
Provides tools for managing and optimizing the sales pipeline, from lead generation to closing deals.
Automates marketing tasks such as email campaigns, customer engagement, and social media management to streamline marketing efforts.
Leverages AI to improve lead generation and customer communication via live chat and messaging, enhancing customer service.
Manages customer service cases or tickets, ensuring customer issues are resolved in an organized and timely manner.
Adapts to your company’s unique processes with fully configurable workflows that are industry-specific.
Easily integrates with your existing software tools and platforms to streamline your operations and data exchange.
Provides actionable insights and real-time analytics to inform decision-making across teams.
A plug-and-play CRM solution designed for growing B2B businesses and sales teams, ideal for managing sales processes efficiently.
Supports collaboration across different teams and departments, helping to align everyone on customer goals and tasks.
Consulting services focused on enhancing sales culture, leadership, and change management to optimize CRM adoption and usage.
Lime handles everything in-house, from development to support, ensuring consistent quality and service.
Lime offers support for CRM adoption through behavior management services, helping ensure that the CRM is successfully used by all stakeholders.
In-depth training resources and excellent customer support to ensure you get the most out of Lime CRM.
Helps increase retention rates, improve software usage, and reduce administrative time, showing tangible improvements in efficiency and productivity.
Tools to manage the entire customer journey from initial contact to long-term relationship management, making customer experiences smooth and profitable.
Designed for scalability, Lime CRM grows with your business, ensuring it adapts to new needs as they arise.
Easy-to-navigate platform that is flexible and adaptable, making it accessible for both small businesses and large enterprises.
Pricing
Monthly plans
Countries & Languages
Interface languages
Billing currencies
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About Lime CRM
Lime CRM is a customer relationship management software from Lime Technologies that supports business growth. It combines product news, webinars, and articles, and includes integrations so users can access a variety of resources for effective customer management. The platform provides tools that help businesses create positive experiences for their customers and gain valuable insights. Lime CRM also offers a trial option for new users to assess its features. Key capabilities: product news webinars articles integrations trial option Best for: businesses that need a comprehensive CRM solution to manage customer relationships effectively.
Lime CRM Details
Lime CRM's In-App Market Place
Does Lime CRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Accepted Payment Currencies
USD ($)
Pros & Cons
- Ease of Use: Generally considered easy to use and set up.
- Customization: Highly versatile and customizable to fit specific needs.
- Customer Service: Good customer service and support.
- Functionality: Offers good CRM functions, including invoicing capabilities.
- Mobile Access: Mobile function works well.
- Integrations: Integrations with other IT systems, such as Gmail and HubSpot.
- Reporting: Ability to generate reports in various formats.
- Control: Provides control over products and customer connections.
- Instability: Application can sometimes be unstable.
- Login Issues: Some users experience problems with logging in, especially after updates.
- Administration Tool: Admin views can be difficult, with challenges in adding new fields and options.
- Team/Group Connections: Some problems when connecting teams or groups of people to projects.
- Web Version Limitations: Not all functions from the desktop version are yet available in the web version.
Lime CRM's Support Options
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