About Line COM
Line COM is a communication software from Sunsyscon Co., Ltd that facilitates messaging and collaboration. It provides features such as group chat, file sharing, and voice/video calls so teams can communicate effectively. Line COM is designed for both personal and professional use, ensuring that users can connect regardless of their location. The platform supports a wide range of devices, is available on multiple operating systems, and offers end-to-end encryption for security. Key capabilities: group chat file sharing voice calls video calls cross-device support Best for: organizations and individuals that need efficient communication tools.
Line COM by Sunsyscon is a cloud-based phone extension service developed specifically for the Japanese corporate sector. Its primary purpose is to replace traditional communication devices like smartphones, PCs, and IP business phones by using the cloud as an extension system for making and receiving both domestic and international business calls. This service is particularly geared towards teleworkers who need to communicate between bases, salespeople making one-to-many calls, and contact center staff handling one-to-one calls. The user interface of Line COM is designed to be intuitive and user-friendly. It allows admins to use the service with or without a PC headset from any device, including smartphones and tablets. The interface is straightforward, making it easy for users to navigate and manage their communication needs efficiently. One unique design element is the ability to use existing business numbers, which simplifies the transition to the cloud-based system. In terms of functionality and features, Line COM offers VoIP (Voice over Internet Protocol) technology, enabling businesses to make and receive calls over the internet. This reduces costs while maintaining high-quality communication.
Pros & Cons
- 1. Cost-Effective Communication: Line COM emphasizes cost savings, highlighting free internal calls, no construction costs, and the ability to use existing phone numbers. This can be a major advantage for businesses looking to reduce communication expenses.
- 2. Mobile Flexibility: The ability to use smartphones as business extensions, with access to features like call transfer and forwarding, promotes mobility and remote work capabilities.
- 3. Simplified Setup and Maintenance: The cloud-based nature of the service eliminates the need for complex hardware installations and ongoing maintenance, saving time and resources.
- 4. Comprehensive Feature Set: Line COM offers a wide range of features, including call recording, IVR, call blocking, and detailed call history, providing businesses with robust call management tools.
- 5. Scalability and Accessibility: The cloud-based system can easily scale to accommodate growing business needs and can be accessed from anywhere with an internet connection, including overseas locations.
- 1. Dependence on Internet Connectivity: Like all cloud-based solutions, Line COM relies on a stable internet connection. Any internet outages or disruptions will directly impact the phone service.
- 2. Potential for Vendor Lock-in: While the text mentions using existing numbers, migrating to a cloud PBX can create a degree of vendor lock-in, making it more challenging to switch providers in the future.
- 3. Lack of Detailed Feature Descriptions: The text lists many features but provides limited details about their specific functionalities. This makes it difficult to fully evaluate their capabilities and compare them with competing solutions.
- 4. Reliance on Third-Party Services: Line COM utilizes services like Hikari Telephone and Grandstream IP phones, which could introduce dependencies and potential points of failure outside of Line COM's direct control. The text doesn't clarify the service level agreements or support arrangements related to these third-party integrations.
Features
Key features
Turns smartphones into internal extensions, allowing users to make and receive calls using their business number (03, 06, 0120, etc.) from anywhere with an internet connection.
Cloud PBX enables free internal calls, regardless of location (within Japan or overseas), promoting cost-effective communication between offices and remote workers.
Supports one-to-many calling, allowing simultaneous ringing on multiple devices (smartphones, IP phones, PCs) for efficient call answering and improved customer service.
Eliminates the need for traditional phone lines and PBX hardware installation, simplifying setup and reducing upfront costs. LAN cable connection is all that's needed.
Allows businesses to keep their existing phone numbers (03, 06, etc.) when switching to the cloud PBX, minimizing disruption and maintaining brand recognition.
Offers a range of call management features, including call transfer, group calling, call recording, IVR, call blocking, and detailed call history, empowering businesses to control their communication effectively.
Additional features
Provides PBX functionality over the internet, eliminating the need for on-premise hardware.
Allows smartphones to function as business extensions.
Supports calls from PCs (with headsets) and IP business phones.
Offers free calls between internal extensions, regardless of location.
Enables simultaneous ringing on multiple devices.
Allows keeping existing 03, 06, etc., numbers.
No wiring or installation costs are associated with the service.
Simple setup by connecting a LAN cable or entering account information on a smartphone.
Maintains similar usability to traditional business phone systems.
Provides free setup assistance.
Free internal calls between offices, even internationally.
Offers free call forwarding to smartphones.
Uses existing smartphones with a dedicated app.
No maintenance or management fees beyond the basic service fee.
Ensures calls are not missed with the smartphone app.
Adding new phones only requires plugging in a LAN cable.
Supports various area codes, including 03, 06, 011, 098.
Offers 050, 0120, and 0800 numbers for new setups or replacements.
Allows transferring calls to other extensions.
Enables group calling functionality.
Provides incoming call announcements.
Offers IVR functionality for automated call routing.
Allows blocking unwanted calls.
Maintains a complete call history.
Provides call recording capabilities.
Enables monitoring of call activity.
Offers system integration capabilities (details not specified).
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Line COM
Line COM is a communication software from Sunsyscon Co., Ltd that facilitates messaging and collaboration. It provides features such as group chat, file sharing, and voice/video calls so teams can communicate effectively. Line COM is designed for both personal and professional use, ensuring that users can connect regardless of their location. The platform supports a wide range of devices, is available on multiple operating systems, and offers end-to-end encryption for security. Key capabilities: group chat file sharing voice calls video calls cross-device support Best for: organizations and individuals that need efficient communication tools.
Line COM Details
Line COM's In-App Market Place
Does Line COM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
JPY (¥).
Pros & Cons
- 1. Cost-Effective Communication: Line COM emphasizes cost savings, highlighting free internal calls, no construction costs, and the ability to use existing phone numbers. This can be a major advantage for businesses looking to reduce communication expenses.
- 2. Mobile Flexibility: The ability to use smartphones as business extensions, with access to features like call transfer and forwarding, promotes mobility and remote work capabilities.
- 3. Simplified Setup and Maintenance: The cloud-based nature of the service eliminates the need for complex hardware installations and ongoing maintenance, saving time and resources.
- 4. Comprehensive Feature Set: Line COM offers a wide range of features, including call recording, IVR, call blocking, and detailed call history, providing businesses with robust call management tools.
- 5. Scalability and Accessibility: The cloud-based system can easily scale to accommodate growing business needs and can be accessed from anywhere with an internet connection, including overseas locations.
- 1. Dependence on Internet Connectivity: Like all cloud-based solutions, Line COM relies on a stable internet connection. Any internet outages or disruptions will directly impact the phone service.
- 2. Potential for Vendor Lock-in: While the text mentions using existing numbers, migrating to a cloud PBX can create a degree of vendor lock-in, making it more challenging to switch providers in the future.
- 3. Lack of Detailed Feature Descriptions: The text lists many features but provides limited details about their specific functionalities. This makes it difficult to fully evaluate their capabilities and compare them with competing solutions.
- 4. Reliance on Third-Party Services: Line COM utilizes services like Hikari Telephone and Grandstream IP phones, which could introduce dependencies and potential points of failure outside of Line COM's direct control. The text doesn't clarify the service level agreements or support arrangements related to these third-party integrations.
Line COM's Support Options
Contact
03-6240-1343Line COM's Alternatives
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