LiveImpact logo

LiveImpact

by LiveImpact · Since 2009
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Active1+ countriesCloud
Quick facts
VendorLiveImpact
Year launched2009
StatusActive
LocationMountain View, CA, United States, California
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact sales

About LiveImpact

LiveImpact is a nonprofit CRM software from LiveImpact that supports case management, fundraising, and volunteer management. It combines program and case management, donor management, and fundraising tools so nonprofits can effectively manage their operations. The software is designed for nonprofits of all sizes and missions, providing tools to track programs, manage donations, and organize volunteer efforts. LiveImpact’s AI-enabled technology improves its capabilities, ensuring users have access to comprehensive solutions tailored for their needs. Key capabilities: program and case management donor management fundraising tools volunteer management event management Best for: nonprofits that need a centralized system for managing programs, fundraising, and volunteers.

LiveImpact is a robust, affordable, and highly integrated AI-powered Nonprofit Management platform built for organizations that need to consolidate their operations. Its core strength lies in its unique combination of Donor CRM and Case Management within a single, unified database, which eliminates data silos and greatly improves efficiency for human service agencies and complex nonprofits. The inclusion of AI Natural Language Reporting is a game-changer, allowing staff to instantly access actionable insights without running complex queries. With highly competitive pricing (including unlimited users and no platform fees on donations) and essential compliance features like HIPAA-readiness, LiveImpact is an excellent choice for mid-sized and large nonprofits looking for a powerful, customizable, all-in-one solution to scale their mission and impact.

Pros & Cons

What users like
  • +Offers HIPAA-readiness and strong security
  • +Offers unlimited users and no platform transaction fees on donations
  • +Eliminates siloed data and the high cost/complexity of integrating multiple separate systems.
  • +The Natural Language Reporting and Predictive Analytics save time by instantly surfacing complex data insights.
  • +Ability to tag records quickly
What users flag
  • Minor shortcuts are difficult to find and was not covered comprehensively in onboarding training
  • The final total subscription cost can require a direct quote
  • The user interface and design feesl less modern and visually appealing
  • The depth of features and high degree of customization can be overwhelming for very small, grassroots organizations

Features

Key features

Fully Integrated Case Management
Provides robust tools to manage client intake, documentation, service delivery, and outcomes tracking, all seamlessly linked to donor and program data, which is crucial for human service agencies.
All-in-One Platform Architecture
Consolidates Donor Management, Fundraising, Events, Case, and Volunteer Management into a single database, eliminating the need for multiple, disconnected systems and reducing data errors.
No Platform Transaction Fees (Fundraising)
Unlike many competitors, LiveImpact generally does not charge platform fees on online donations.
HIPAA-Ready Compliance
Offers the ability to manage protected health information (PHI) with HIPAA compliance features and enterprise-grade security (including data versioning and encryption), which is vital for organizations handling sensitive client data.

Additional features

Peer-to-Peer & Auction Fundraising
Provides a full suite of fundraising tools for running peer-to-peer campaigns, events, and online auctions with check-in/out and payment processing capabilities.
Volunteer and Membership Management
Tools to manage volunteer registration, scheduling, hour tracking, and comprehensive features for membership dues management, renewal automation, and member engagement.
Predictive Donor Analytics
Utilizes AI to identify trends and patterns in donor behavior, providing insights (like Instant Donor Insights) that help forecast giving and inform moves management strategies.
Custom API Integrations and Data Quality
Offers custom API integration capabilities and robust features for data cleanup, validation, and quality import during the onboarding process.
Custom Form Builder with Advanced Logic
Includes an intuitive form builder that supports complex intake processes, advanced logic fields, and multi-step forms for efficient client and donor data collection.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Starter

USD 150

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

North American Countries

Interface languages

English

Billing currencies

🇺🇸USD

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