About LivePepper
LivePepper is an online ordering solution from LivePepper that supports restaurants, dark kitchens, marketplaces, and various catering businesses. It provides a 0% commission model, quick setup, and customizable high-performance sites to fit the branding of each business. This solution includes features like portfolio management, dark kitchen integration, marketplace support, and digital marketing tools, so businesses can establish a strong online presence and maximize their order potential. Additionally, the platform is designed for use by independent restaurants, chains, and franchises, allowing them to easily manage their online orders and customer engagement. Key capabilities: portfolio management dark kitchen integration marketplace support digital marketing tools customizable sites Best for: restaurants and catering businesses that need an efficient online ordering system.
LivePepper by LivePepper is a comprehensive food delivery and online ordering platform designed to help restaurants, cafés, and fast-food businesses manage their digital sales channels efficiently. Its primary purpose is to provide restaurants with a branded online ordering solution that integrates seamlessly with their existing operations. Key features include web and mobile ordering, menu customization, promotional tools, real-time order tracking, payment processing, customer relationship management, and detailed analytics. The platform is tailored for restaurants looking to increase direct orders, reduce reliance on third-party delivery platforms, and maintain control over branding and customer data. The user interface of LivePepper is intuitive and user-friendly, with a clean design that makes navigation straightforward for both restaurant staff and customers. Managers can quickly access orders, update menus, and monitor performance metrics from a centralized dashboard, while customers benefit from an easy-to-use ordering experience that simplifies meal selection, customization, and checkout. Unique design elements, such as dynamic menu filters, responsive layouts for mobile devices, and clear order progress indicators, enhance usability and streamline operations. LivePepper offers robust functionality.
Pros & Cons
- +Charges zero commission, allowing restaurants to retain maximum profit on every order.
- +Highly suitable for multi-site chains and complex dark kitchen operational needs.
- +Provides excellent 7-day-a-week customer service and specialized project management support.
- +Offers a complete solution: web, app, kiosk, and direct logistics integration like Uber Direct.
- +Gives the restaurant complete control over its branding, menu, and customer data.
- −The solution operates on a fixed monthly subscription cost, regardless of sales volume.
- −Customization beyond basic templates may require extra investment and bespoke pricing.
- −Advanced features like multi-site management often require a more expensive plan and setup fees.
- −The restaurant is responsible for its own logistics management or outsourcing to partners.
- −The strong focus on high-performance sites may require quality photo assets from the restaurant.
Features
Key features
- 0% Commission Direct Ordering
- Charges zero commission on orders, allowing restaurants to maximize profit while retaining full control over their sales process.
- Integrated Multi-Site Management
- Offers a robust system for chains and franchises, providing centralized management of data and menus across numerous points of sale.
- Specialized Dark Kitchen/Marketplace Solution
- The platform is specifically tailored to handle complex configurations like multiple brands operating from a single dark kitchen or a restaurant marketplace.
- Full Identity and Data Ownership
- Ensures the ordering site reflects the restaurant's unique branding and guarantees the business owns 100% of its customer data.
- Versatile Order Types (Click, Kiosk, App)
- Supports multiple sales channels, including online ordering, in-store kiosks, a dedicated mobile app, and Click and Collect.
- 7/7 Reliable and Professional Support
- Provides comprehensive, seven-day-a-week assistance, highlighting the team's efficiency and responsiveness, which customers highly value.
Additional features
- Culinary Specialty Adaptation
- The platform is designed to handle the specific needs of virtually any cuisine (e.g., pizza, sushi, catering, kebab).
- 7/7 Assistance
- Customer support and assistance are available seven days a week.
- Reliability, Simplicity & Security
- The system is built with a focus on stable performance, ease of use, and data protection.
- Back Office Control
- An intuitive back office allows the restaurant to manage the site and menu independently.
- POS & Partner Integrations
- Orders can be sent directly to the restaurant's cash register (POS) and delivery management tools.
- Digital Marketing Support
- The team offers assistance with digital campaigns, graphic visuals, and communication strategy.
- Multi-language Display
- Supports displaying the ordering site in multiple languages for international markets.
- Loyalty Program
- Functionality to create and manage a customer loyalty and rewards scheme.
- Promotions & Formules
- Allows for the easy creation and management of promotional offers and set menus.
- Upselling/Product Push
- Automatically suggests additional products to customers to increase the average order value.
- Flow Management
- Allows the restaurant to limit the number of orders taken in rush hours to manage kitchen capacity.
- Customizable Product Options
- Enables customers to choose different bases, ingredients, or deselect items (e.g., toppings).
- Delivery Zone Configuration
- Restaurants can define their own delivery zones, fees, and minimum order amounts.
- ⚡
Pricing
Monthly plans
Standard
EUR 69
Expert
EUR 129
Premium
EUR 179
Countries & Languages
Available in
Interface languages
Billing currencies
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About LivePepper
LivePepper is an online ordering solution from LivePepper that supports restaurants, dark kitchens, marketplaces, and various catering businesses. It provides a 0% commission model, quick setup, and customizable high-performance sites to fit the branding of each business. This solution includes features like portfolio management, dark kitchen integration, marketplace support, and digital marketing tools, so businesses can establish a strong online presence and maximize their order potential. Additionally, the platform is designed for use by independent restaurants, chains, and franchises, allowing them to easily manage their online orders and customer engagement. Key capabilities: portfolio management dark kitchen integration marketplace support digital marketing tools customizable sites Best for: restaurants and catering businesses that need an efficient online ordering system.
LivePepper Details
LivePepper's In-App Market Place
Does LivePepper have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Standard
EUR 69
Expert
EUR 129
Premium
EUR 179
Accepted Payment Currencies
EUR (€)
Pros & Cons
- Charges zero commission, allowing restaurants to retain maximum profit on every order.
- Highly suitable for multi-site chains and complex dark kitchen operational needs.
- Provides excellent 7-day-a-week customer service and specialized project management support.
- Offers a complete solution: web, app, kiosk, and direct logistics integration like Uber Direct.
- Gives the restaurant complete control over its branding, menu, and customer data.
- The solution operates on a fixed monthly subscription cost, regardless of sales volume.
- Customization beyond basic templates may require extra investment and bespoke pricing.
- Advanced features like multi-site management often require a more expensive plan and setup fees.
- The restaurant is responsible for its own logistics management or outsourcing to partners.
- The strong focus on high-performance sites may require quality photo assets from the restaurant.
LivePepper's Support Options
LivePepper's Alternatives
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