About Localworks
Localworks is a business software platform from Verizon that supports marketing the business from a single dashboard across over 70 online directories. It provides features such as business management, voice and collaboration tools, and productivity tools, so users can create consistent brand experiences online. With Localworks, businesses can efficiently manage their online presence and reach customers across various platforms. This platform is designed to help users promote their brands effectively while saving time and effort in managing multiple listings. Key capabilities: business management voice and collaboration tools productivity tools online directory management brand promotion Best for: businesses that need to improve their online visibility and engagement across multiple platforms.
Localworks by Verizon is a digital marketing and reputation management tool designed primarily for small to medium-sized businesses (SMBs) looking to improve their local online presence. Offered through Verizon's business solutions portfolio, Localworks specializes in local listing management, online visibility enhancement, and reputation monitoring. Its primary purpose is to streamline the way businesses manage their digital presence across multiple platforms like Google, Yelp, Facebook, and Bing. One of its core strengths lies in its ability to sync business information across more than 70 directories, ensuring consistency and reducing the risk of outdated or incorrect data being displayed to potential customers. Additionally, the platform offers tools to track customer reviews, monitor online sentiment, and analyze local SEO performance. The user interface of Localworks by Verizon is designed with small business owners in mind. The dashboard is clean, intuitive, and visually organized, making it simple for users with limited technical expertise to navigate. Users can view their business performance at a glance, track listing accuracy, and monitor review activity through streamlined modules.
Pros & Cons
- +implifies the process of updating business information across numerous online directories from one dashboard.
- +Ensures consistent and accurate information, making it easier for customers to find the business in local searches.
- +Provides tools to monitor and respond to customer reviews, helping to build a positive online image.
- +Allows businesses to post timely deals and offers across many platforms at no additional cost, aiding in customer attraction.
- +Offers valuable analytics on reviews and sentiment, enabling businesses to understand customer feedback and track their online performance.
- −Requires an annual or monthly fee, which might be a recurring expense for small businesses.
- −Some valuable features like competitive intelligence and review generation are only available in the more expensive Premium plan.
- −Requires current Verizon wireless business service or Fios business internet service, limiting accessibility for non-Verizon customers.
- −Primarily targets local search directories; businesses needing broader SEO or marketing might require additional tools.
Features
Key features
- Unified Directory Management
- This software allows businesses to update their information across more than 70 local directories (including Google, Yelp, and Bing) from a single dashboard, saving significant time and ensuring consistency.
- Reputation Management & Response
- Localworks enables businesses to monitor customer reviews and feedback across various platforms and directly respond to both compliments and criticism, fostering better customer relationships and improving online reputation.
- Promotional Offers & Timely Deals
- Businesses can post and update special promotions and seasonal offers as often as needed across all linked directories at no extra cost, helping to attract new customers and drive traffic.
- Performance Tracking & Analysis
- The platform provides widgets to track new reviews, average ratings over time, and utilizes AI for sentiment analysis to identify trending keywords and understand customer feelings about the brand.
- Competitive Intelligence (Premium Only)
- For premium users, Localworks offers tools to compare a business's performance and online presence against competitors, providing valuable insights for strategic adjustments.
Additional features
- Make first impressions count
- Leverage the value of important customer reviews by responding to compliments and criticism.
- Easily edit listings
- Add or change listings, photos, hours, videos, calendars, menus, special offers, and more.
- Manage reputation
- Update incorrect listings and manage customer feedback and reviews.
- Utilize scan tools
- Discover directory inaccuracies, customer ratings and feedback, and how your business compares to competitors.
- Promote timely offers
- Post featured messages directly to 70+ online directories at no additional cost.
- Track performance
- Review insights through widgets that show total new reviews, new reviews over time, average rating, and average rating over time.
- Analyze performance
- Rely on sentiment analysis by using AI to identify trending keywords and analyze insights about your customers’ feelings about your brand.
- 24/7 support
- Access support around the clock for any issues or questions.
- Social media integration (Premium Only)
- Connect and manage social media presence alongside directory listings.
- Competitive intelligence (Premium Only)
- Gain insights into competitor performance and strategies.
- Sentiment analysis
- Use AI to understand customer feelings and trending keywords.
- Review insights
- Get detailed analysis of customer reviews.
- Review generation (Premium Only)
- Tools to help solicit more customer reviews.
- Review response (Premium Only)
- Streamlined ability to respond to customer reviews.
Pricing
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Interface languages
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About Localworks
Localworks is a business software platform from Verizon that supports marketing the business from a single dashboard across over 70 online directories. It provides features such as business management, voice and collaboration tools, and productivity tools, so users can create consistent brand experiences online. With Localworks, businesses can efficiently manage their online presence and reach customers across various platforms. This platform is designed to help users promote their brands effectively while saving time and effort in managing multiple listings. Key capabilities: business management voice and collaboration tools productivity tools online directory management brand promotion Best for: businesses that need to improve their online visibility and engagement across multiple platforms.
Localworks Details
Localworks's In-App Market Place
Does Localworks have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD (CA$), AUD (A$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), RUB (₽)
Pros & Cons
- implifies the process of updating business information across numerous online directories from one dashboard.
- Ensures consistent and accurate information, making it easier for customers to find the business in local searches.
- Provides tools to monitor and respond to customer reviews, helping to build a positive online image.
- Allows businesses to post timely deals and offers across many platforms at no additional cost, aiding in customer attraction.
- Offers valuable analytics on reviews and sentiment, enabling businesses to understand customer feedback and track their online performance.
- Requires an annual or monthly fee, which might be a recurring expense for small businesses.
- Some valuable features like competitive intelligence and review generation are only available in the more expensive Premium plan.
- Requires current Verizon wireless business service or Fios business internet service, limiting accessibility for non-Verizon customers.
- Primarily targets local search directories; businesses needing broader SEO or marketing might require additional tools.
Localworks's Support Options
Contact
+1 800-922-0204Localworks's Alternatives
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