Loyalty and Rewards logo

Loyalty and Rewards

by Tada · Since 2012
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorTada
Year launched2012
StatusActive
LocationSetiabudi Atrium 6th Floor Suite 602, JI. H. R. Rasuna Said, Kuningan, Jakarta Selatan, DKI Jakarta 12920
Countries servedGlobal
Languages2
Integrations1+
Free tier
Free trial
Contact salesYES

About Loyalty and Rewards

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Tada's Loyalty and Rewards platform presents a sophisticated and AI-driven approach to membership and loyalty management, targeting not just end consumers but also channel partners and employees. Designed to improve retention and drive sustainable growth, the platform integrates a diverse set of features into one powerful solution. One of its standout capabilities is the use of artificial intelligence, which powers innovative tools such as Snap Receipt & OCR for automated receipt scanning and an AI-enabled reward marketplace that offers access to millions of reward items across over 30 categories. These include digital vouchers, physical goods, e-wallet credits, donations, and even gold bars, offering brands an unmatched level of flexibility in reward delivery. This not only enhances the member experience but also makes the platform highly adaptable to different incentive strategies and industries. Tada is built with flexibility and user experience in mind, offering multi-channel interfaces that suit various business needs and user preferences. Businesses can engage their members through AI-powered WhatsApp chatbots, white-label websites, mobile apps, or even integrate directly into existing platforms via APIs and Webviews.

Pros & Cons

What users like
  • +Easy customer engagement and behavior tracking.
  • +Multiple ways to earn rewards through receipt scanning.
  • +Simple and user-friendly dashboard interface.
  • +Strong customer support and continuous improvements.
  • +Effective loyalty program implementation.
  • +Digital marketing support for brand campaigns.
  • +Smooth navigation and minimal glitches.
  • +Helps businesses strengthen customer retention.
What users flag
  • Lack of point transfer feature.
  • No direct bank withdrawal option—limited to gift cards.
  • Limited menu flexibility for specific conditions/formulas.
  • Member list data must be downloaded for analysis.
  • Some users experience delays in training and marketing tool support.
  • Database selection (e.g., province/city) could be improved.
  • Expansion needed in merchant variety and booking engine partnerships.

Features

Key features

AI-Driven Loyalty & Rewards
Leverages artificial intelligence to create seamless and enhanced engagement programs for customers, trade partners, and employees.
Diverse Reward Marketplace Fulfillment
Offers a vast catalog of millions of reward options across 30+ categories, including unique items like gold bars and donations, providing exceptional flexibility.
AI Snap Receipt & OCR
Utilizes AI to scan receipts and extract information via Optical Character Recognition for seamless point earning and verification.
Flexible User Interfaces
Provides multiple ways for users to interact with the loyalty program, including AI WhatsApp Chatbot, White Label Website/Application, and integration via Webview or API into existing apps/websites.
Advanced Analytics & Campaign Tools
Offers real-time insights and a robust dashboard to track member activity, sales, and rewards, enabling data-driven decision-making for campaigns.
Support for B2B Loyalty
Explicitly supports rewarding trade partners and retailers, indicating a broader application beyond just direct consumer loyalty.

Additional features

AI-Driven Loyalty & Rewards
Uses AI to power loyalty programs for enhanced customer engagement.
Point & Voucher System
Manages loyalty points and voucher redemption for rewards.
Flexible Point Conversion
Allows for flexible conversion of points into various rewards.
Tiering / Levelling
Enables the creation of tiered loyalty programs with different levels and benefits.
AI Snap Receipt & OCR
Utilizes AI for scanning receipts and extracting data for loyalty program participation.
Scan QR / Input Unique Code
Allows customers to earn points or rewards by scanning QR codes or inputting unique codes.
Unique Code Prize
Facilitates awarding prizes based on unique codes.
Target & Achievement
Sets targets for users and tracks their achievements within the program.
Mission
Allows for the creation and tracking of specific missions for users to complete for rewards.
Referral Program
Enables customers to refer new users and earn rewards.
Survey & Share Content
Allows for conducting surveys and incentivizing content sharing.
Bonus Rewards
Offers the ability to provide additional bonus rewards.
Insights & Campaign Management
Provides tools for gaining insights and managing loyalty campaigns.
Real-time Insights Dashboard
Offers a robust dashboard for real-time tracking of member activity, sales, and rewards.
AI WhatsApp Chatbot
Provides a loyalty program interface via an AI-powered WhatsApp chatbot.
White Label Website
Offers a customizable, brand-specific website for the loyalty program.
White Label Application
Provides a customizable, brand-specific mobile application for the loyalty program.
Tada Webview Integration
Allows integration of the loyalty program into existing apps/websites via Webview.
Tada API Integration
Enables integration of the loyalty program into existing apps/websites via API.
AI-Powered Reward Marketplace Fulfillment
Manages the fulfillment of rewards through an AI-powered marketplace.
Millions of Reward Options
Offers a vast selection of reward options across 30+ categories.
Pay QRIS Using Point
Allows redemption of points for QRIS payments.
e-Wallet Rewards
Offers e-wallet credits as a reward option.
Gold Bar Rewards
Includes gold bars as a unique reward option.
Topup & Billing Rewards
Provides top-up and billing services as reward options.
F&B and Shopping e-Voucher
Offers e-vouchers for food and beverage and shopping.
Entertainment e-Voucher
Provides e-vouchers for entertainment.
Gadget & Electronics Rewards
Includes gadgets and electronics as reward options.
Home Appliances Rewards
Offers home appliances as a reward option.
Vehicle Related Rewards
Includes vehicle-related items as rewards.
Tour & Travel Rewards
Provides tour and travel options as rewards.
Giftcard Rewards
Offers various gift cards as reward options.
Your Own Items as Rewards
Allows brands to include their own products as reward options.

Pricing

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Free version
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Countries & Languages

Global
Countries served
2
Interface languages
10
Billing currencies

Interface languages

EnglishBahasa

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL

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