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Loyoly

by Loyoly · Since 2020
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ActiveAvailable globallyCloud
Quick facts
VendorLoyoly
Year launched2020
StatusActive
Location4, Rue Voltaire, Nantes, Pays de la Loire 44000, FR
Countries servedGlobal
Languages2
Integrations11+
Free tierN/A
Free trialN/A
Contact salesN/A

About Loyoly

Loyoly is a customer engagement platform from Loyoly that helps activate customer potential. It provides personalized journeys, over 40 mechanisms to boost lifetime value (LTV), and tools to use social proof, so businesses can engage customers post-purchase and reduce customer acquisition costs (CAC). With the world's largest library of engagement mechanics, Loyoly enables brands to connect with their customers meaningfully, fostering loyalty and growth. Additionally, the platform supports word-of-mouth marketing to improve customer retention. Key capabilities: personalized journeys engagement mechanics customer insights performance tracking brand loyalty programs Best for: brands looking to increase customer engagement and lifetime value through effective post-purchase strategies.

Loyoly is a robust and innovative customer loyalty solution that is quickly distinguishing itself in the e-commerce and retail technology space. Designed to strengthen customer relationships and improve retention, Loyoly combines loyalty programs, referral systems, and user-generated content (UGC) collection into one powerful and easy-to-use platform. One of its standout attributes is its intuitive user interface, which caters to both technically savvy users and those with limited design or coding experience. The drag-and-drop functionality for setting up loyalty missions and customizing loyalty pages significantly lowers the barrier to entry, allowing brands to craft engaging customer experiences with minimal friction. On the customer-facing side, the interface remains just as approachable, with personalized loyalty pages and straightforward reward redemption flows that enhance user engagement and satisfaction. Loyoly’s features are both comprehensive and thoughtfully designed. Beyond the basic points-for-purchases model, it offers over 40 pre-built loyalty missions that incentivize a wide range of behaviors, such as leaving reviews, engaging on social media, or generating authentic UGC in the form of photos and videos.

Pros & Cons

Pros
  • Plus
  • The Enterprise Plan is ideal for brands doing more than 10,000 orders per month. Custom loyalty solutions and features, bespoke onboarding.
  • Custom
Cons
  • Complexity in creating and linking product test programs.
  • Difficulty categorizing new registrants (e.g., ambassadors vs. influencers).
  • Limited mission expansion beyond social networks.
  • Challenges in follow-up communication with ambassadors.
  • ROI measurement is difficult due to internal team alignment.
  • Initial learning curve for some users.

Features

Key features

40+ Pre-built Loyalty Missions

Loyoly offers an extensive library of over 40 pre-built templates for engaging customers, ranging from social interactions to user-generated content (UGC) and reviews, providing diverse ways to reward loyalty.

Combined Loyalty, Referral, and UGC Platform

Loyoly integrates loyalty programs, customer referral systems, and UGC collection into a single platform, offering a holistic approach to customer engagement and acquisition.

Customizable VIP Tiers Program

The software allows for the creation of unlimited VIP tiers with customized benefits, enabling brands to tailor exclusive experiences for their most loyal customers.

In-depth Performance Analytics

Loyoly provides a comprehensive suite of dashboards for monitoring the performance of loyalty programs, tracking key metrics like LTV, VIP tiers, AOV, repeat sales, and cohort analysis to measure impact.

Seamless Omnichannel Integration

The platform is designed to connect with existing tech stacks, extending the loyalty program across various customer journey touchpoints such as checkout, post-purchase, account pages, and product sheets for a consistent experience.

Additional features

40+ Pre-built Loyalty Missions

Offers over 40 templates for engaging customers, from social engagement to UGC and reviews.

8+ Rewards Templates

Provides over 8 ready-to-use templates for rewards, including discounts and free shipping.

Unlimited VIP Tiers and Customized Benefits

Allows for the creation of unlimited VIP tiers with personalized benefits for different customer segments.

Customized On-site Display Page with Four Extension Modules

Provides a customized loyalty page with four on-site extension modules for brand-specific design and functionality.

Unique Referral Link

Generates unique referral links for easy sharing by customers.

Multiple Sharing Options (Email, SMS, etc.)

Allows customers to share referral links via emails, SMS, or other channels.

Fraud Prevention (IP & Email Verification)

Implements fraud prevention measures by verifying IP addresses and emails for referral programs.

Personalizable Loyalty Page Details

Enables full personalization of the loyalty page's design and functionality to match the brand's language.

Ready-to-Use and Custom Reward Templates

Offers a selection of ready-to-use reward templates and the ability to create custom ones.

Largest Missions Library (40+ Missions)

Provides an extensive library of over 40 missions to engage customers and collect various data points.

Collect Birthdates

Allows for the collection of customers' birthdates.

Generate Google Reviews

Facilitates the generation of customer reviews on Google My Business listings.

Reward In-store Purchases

Enables rewarding customers for purchases made at physical locations.

Post Instagram Story with Link Mission

Prompts customers to post an Instagram story with a link on their account.

Customer Account Creation Rewards

Incentivizes customers to create accounts on the store.

Product Review Generation

Encourages customers to leave reviews on product pages.

TikTok Account Subscription Rewards

Rewards customers for subscribing to the brand's TikTok account.

Photo Collection

Facilitates the collection of authentic photo content from customers.

Video Collection

Facilitates the collection of authentic video content from customers.

App Rating Generation

Encourages users to rate the brand's app in Google Play and Appstore.

Loyalty Program Extension to Various Touchpoints

Extends the loyalty program to checkout, post-purchase, account pages, and product sheets.

In-depth Performance Analytics Dashboards

Provides dashboards to monitor LTV, VIP tiers, AOV, repeat sales, and cohort analysis.

Integration with Existing Tech Stack

Connects with current systems for a flawless omnichannel customer journey.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Basic
USD 199/mo
billed monthly

Countries & Languages

Global
Countries served
2
Interface languages
21
Billing currencies

Interface languages

EnglishFrench

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇲🇽MXN🇧🇷BRL🇸🇬SGD🇳🇿NZD🇭🇰HKD🇸🇪SEK🇨🇭CHF🇿🇦ZAR🇦🇪AED🇸🇦SAR🇰🇷KRW🇹🇷TRY

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