Loystar logo

Loystar

by Loystar · Since 2016
No reviews yet
Active1+ countriesFree tier
Quick facts
VendorLoystar
Year launched2016
StatusActive
LocationOffice 1247, 321-323. High Road, RM6 6AX, London, United Kingdom.
Countries served1+
Languages5
Integrations7+
Free tierYES
Free trialYES
Contact salesYES

About Loystar

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Loystar by Loystar is a customer loyalty platform designed to help businesses cultivate stronger relationships with their customers through personalized rewards and engagement strategies. Its primary purpose is to provide a seamless loyalty ecosystem that integrates digital and in-store touchpoints—enabling businesses to drive repeat visits, increase average spend, and collect valuable customer insights. Core features include tiered rewards programs, points-based systems, referral incentives, built-in marketing automation (SMS and email), customizable campaign tools, and in-depth analytics to track loyalty metrics and behavior trends. Functionally, Loystar delivers a comprehensive set of tools. It supports flexible loyalty structures—such as points systems, tier upgrades (Bronze, Silver, Gold), punch-card style rewards, and instant thank-you bonuses. Multi-channel redemption means customers can redeem rewards via in-app coupons, physical receipts, or staff-assisted redemptions at POS terminals. Unique to Loystar is its advanced segmentation engine: businesses can group members by behavior, frequency, location, or campaign response, then trigger tailored offers.

Pros & Cons

What users like
  • +Offers a wide range of features to build and manage customer loyalty effectively.
  • +Seamlessly integrates with various sales platforms (online and offline).
  • +Provides detailed reports and smart recommendations for informed business decisions.
  • +Facilitates 360-degree communication with customers across multiple channels.
  • +The reward network helps in acquiring new customers at no extra cost.
What users flag
  • While comprehensive, the sheer number of features might be overwhelming for very small businesses or those new to loyalty programs.
  • The effectiveness of some features relies on successful integration with third-party platforms.
  • Some integrations (like Shopify) are still in development, meaning not all advertised functionalities are immediately available.

Features

Key features

Omni-Channel Solution
Loystar integrates with various sales channels like brick-and-mortar stores, WooCommerce/Wordpress, Paystack, WhatsApp, and soon Shopify, allowing businesses to manage customer loyalty and sales across diverse platforms.
360° Communication
The platform enables businesses to reach their customers through multiple communication channels, including SMS, Email, and WhatsApp, facilitating comprehensive customer engagement.
Smart Recommendations & Increased Intelligence
Loystar provides regular reports on customer behavior, identifies most loyal and least loyal customers, and offers smart recommendations to help businesses understand their customer base better and make informed decisions.
Reward Network
Users gain access to a merchant network, allowing them to partner with other businesses and expand their customer reach through a coalition loyalty program, increasing brand visibility and acquiring new customers at no extra cost.
Win-Back Messages
Loystar helps businesses re-engage inactive customers by sending personalized offers, exclusive promotions, and compelling incentives to win back their loyalty.
Referral Programs
The software facilitates easy implementation of referral programs, encouraging satisfied customers to refer friends and colleagues, thereby expanding the business's reach and driving sales.

Additional features

Add-ons
Suggests additional functionalities that can be integrated.
Weekly Reports
Provides regular updates on sales and customer information.
Monthly Infographic Reports
Offers visually engaging monthly summaries of key business metrics.
Customer Reports
Detailed reports on customer behavior and loyalty.
Smart Recommendations
AI-driven suggestions for business improvement.
Brick and Mortar Integration
Supports physical store operations.
Woo-Commerce/Wordpress Integration
Connects with popular e-commerce platforms.
Paystack Integration
Integrates with the Paystack payment gateway.
WhatsApp Integration
Enables communication with customers via WhatsApp.
Shopify Integration (Coming soon)
Upcoming integration with the Shopify e-commerce platform.
Reward Network
Access to a merchant network for partnerships and customer acquisition.
Visibility
Increases brand visibility and connects to new customers.
Lead Generation
Unique offerings designed to attract new customers and drive sales.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Basic

GBP 49

Basic Plus

GBP 89

Countries & Languages

1
Countries served
5
Interface languages
6
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchPortugueseSwahili

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇳🇬NGN🇰🇪KES🇿🇦ZAR

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